Hello Sayeed,

This is talking about the padding-top value. If you want to remove that space you will have to decrease the value of this padding. Try the code below and place it in Theme panel->Custom CSS area.

The code is ->

.td-main-page-wrap {
padding-top:0;
}

The result -> http://screencast.com/t/TbvncWRio8rK

Thanks.

Hello djgruber,

Please ensure that you are using the latest version of the theme with 4.1 Social Counter version. Please provide your website URL so I can inspect it closer.

Thanks for your understanding!

Hello oliveaxa,

Please notice that the W3 Total cache plugins are not tested with our theme and we cannot provide support for this type of plugins, sorry! Our recommendation in this regard is WP Super cache plugin. Try to use only the plugins which come bundled with our theme and which are tested with it to rule out the conflicting plugins.
If you need more assistance in this regard, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect the issue. Also, please provide the link of this topic so we can easily identify you.

Thanks for your understanding!

Hello sunnysunnet,

Please notice that this is not theme related but only WordPress related. Please consult the Roles and Capabilities here -> https://codex.wordpress.org/Roles_and_Capabilities and there you will see that the Contributors do not have any permissions in this regard.

Thanks for your understanding!

Hello Arachnocat,

What type of code do you have added in the header ads section? If you are using the Adsense, please ensure that your code is correct because the theme only displays it and do not have any interference the structure of it. So, please notice that the Adsense is not a live effect and it might take a while until the ads appear. If your problem is still there, please contact the Adsense, tell the problem because they should be able to provide a more accurate response in this regard because they are the owner of this type of ad code.

Thanks for your understanding!

Hello msrougi,

Please notice that our theme has a lot of post template. The most of them, display the featured image in the content of the post other than post template style 5 which do not display the featured image in post. For more information about these, please consult here -> https://forum.tagdiv.com/post-templates-2/ -> http://demo.tagdiv.com/newspaper/td-post-mcdonell-kanye-west-highlights-difficulties-for-celebrities/

Thanks for your understanding!

Hello adamedoe,

I need to know your website URL if you want to receive a more accurate response.

Thanks for your message!

Hello John,

Please notice that this setting is not theme related but rather WordPress related. If you want to change the URL name, please consult the Codex documentation here -> https://codex.wordpress.org/Changing_The_Site_URL

Hope this helps!

Thanks for your understanding!

Hello invernessgigs,

Please try to clear your server cache and if you do not have access to do that, please require this to your hosting provider. Please try to disable all the active plugins, leave just Visual Composer and Social Counter and install only the plugins that come bundled with our theme and rule out the conflicting plugins.
So, if you need more assistance in this regard after this, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect the issue.

Hope this helps!

Thanks for your understanding!

Hello gpm79,

Unfortunately, our theme does not have such an option for Pinterest in Social Counter plugin. Please notice that it is not a simple task to add it and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because you will have to change the code from all the theme where this counter will have to be implementated. Also, as a hint, you can to use some plugins with this functionality and see how it will work for you.

Thanks for your understanding!

Hello elaadhn,

Unfortunately, we have no plan on implementing it in the near future. Implementing RTL support in our theme will require 2 style.css files and it will add significant “weight” to the theme. Using the RTL mode means that lots of elements have to be adjusted and this thing involves custom work and we cannot provide this at the moment!
So, if you want to display more levels in our theme and you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!

Thanks for your understanding!

Hello johnsout,

Please try to re-save your permalinks, clear all you caches and test it again and check the results.

Hope this helps and let us know how it goes!

Thanks for your message!

Hello halcoolllc,

What version of theme do you have installed and what version of Visual Composer do you are using now? Please notice that the latest version of the theme is Newspaper 7.2 which come bundled with Visual Composer 4.12 and Social Counter 4.1. Please try to update your theme and then check the results.
If you need more assistance in this regard, please provide your website URL.

Hope this helps!

Thaks for your understanding!

Hello marioo944,

I do not exactly understand what you want to achieve. If you want to add some slider from revolution slider, first of all, you will have to install this plugin and then read the plugin documentation to learn how it could be used in the theme, according to this -> https://www.themepunch.com/revslider-doc/slider-revolution-documentation/
If is not what you mean, please provide more details so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello nairolf2013,

The error was being generated each time that my theme’s index.php file was called directly, and that the error was caused by the theme’s inability to locate the WordPress get_header function (which is completely normal).

Thanks for your message!

Hello Niresh,

I have checked the mail and we do not receive any mail from you. Do you send an email from another address? The latest reply in your email is from Alin. So, first of all, please ensure that the sidebar is added and the this is not empty in order to achieve some results in your frontend. For more information about our sidebars, please check here -> https://forum.tagdiv.com/sidebars-tutorial/
If you need more assistance in this regard, please send us an email at contact@tagdiv.com (wp-admin) so we can further inspect your setup page. Also, please provide the link of this topic so we can easily identify you.

Thanks for your understanding!

Hello bodygeek,

If you want to hide the post category tag, you will have to use a bit of CSS code to do that. Please try the code below and place it in Theme panel->Custom CSS area.

The code is ->

@media (max-width:767px){
.category .td-post-category {
display:none;
}
}

The result you should see here -> http://screencast.com/t/xAOjcyXYCn

Hope this helps!

If is not what you mean, please provide more details.

Thanks for your understanding!

Hello pprabhu,

To more investigation in this regard, I will need to know your website URL so I can inspect it closer. Also, in order to achieve best results, please consult this tutorial from our documentation here -> https://forum.tagdiv.com/facebook-share/
If you need more assistance in this regard, please provide your website URL.

Thanks for your understanding!

Hello BW,

I have tested again your website with Google Structured Data -> Testing tool and you do not have any errors in this regard. Please notice that we respect all references in this tool which Google uses and we cannot force it to show the Review stars when the users find your posts….it depends only on Google search engine. I have added your suggestion to our list of improvements, we will make some investigations in this regard and if we can do something in this case we will consider implementing this in our future updates.

Thanks for your understanding!

Hello jorgepixel,

Unfortunately, I cannot access your website URL because I get this error -> http://screencast.com/t/thYmM1oP9emB Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins. I suspect your problem being from these types of plugins which are not tested with the theme and which might create a lot of unknown issues. Please try the theme without all of them and check the results. If your problem is still there after these changes, please try to make a new clean install from scratch with the latest version of the theme and check how it will work for you.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello iNBishkek,

Until now, we do not have any bad reports in this regard, sorry! Most likely this type of errors is causing for your caching plugin. Please try to clear all of them and also, try to use only the plugins that come bundled with our theme to rule out the conflicting plugins.

Hope this helps!

Thanks for your understanding!

Hello naveen,

Unfortunately, our theme does not manage feeds and there are no options for feeds in the theme panel. You will have to use a few RSS plugins that can help you on your task. Unfortunately, I cannot recommend any as we have not tested any.

Thank you!

Hello Glitched,

Unfortunately, our theme does not have such an option for it and the theme has not been designed to be used in more than 1068 px for width.
Please notice that our theme does not have such an option for dynamic width and we do not recommend to do that through the custom CSS code because the layout of the theme will be damaged. If you want to change the width of the theme to be in full-width mode, please notice that is not a simple task and you will have to adjust the entire theme to the new width for better results. If you want to display more levels in our theme and you are not aware of the steps in this regard, please consider hiring a freelancer/developer to do this for you because we cannot provide customization services at the moment, sorry!

Thanks for your understanding!

Hello nairolf2013,

You only need the function from the id statement. This code basicaly creates a redirect from the error to anywhere you want it to redirect. Simply replace get_header from index.php with this part:

if (function_exists('get_header')) {
get_header();
}else{
/* Redirect browser */
header("Location: https://google.com ");
/* Make sure that code below does not get executed when we redirect. */
exit;
};

I set it to redirect to google as an example. You can set it to redirect to your homepage or any other url you want.

I hope this helps.

Thank you!

Hello dimkostakis,

Please notice that is not a simple task and if you want to achieve that you will need additional customizations that involve custom work. Also, if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!
As a hint, if you want to change the color for category tags only for post page, please notice that you can do that from Theme panel, for every category, like this -> http://screencast.com/t/ubJN2ew42

Thanks for your understanding!