Hello wale,

Please ensure that you are using the latest version of the theme and also, your have updated the Social Counter to 4.1 which come bundled with our theme. Clear all your caches and test it again.

Thanks for your understanding!

Hello esplota,

We didn’t included V 4.12 in theme’s path yet. This new version is in testing and after all tests are made we will update the theme and will included it in the path. You can ignore that message regarding to update the Visual Composer.

Thanks.

Hello rcameron,

Please update your Visual Composer to the latest version of it ->4.11.2 which is tested with our theme.

Thanks.

Hi,

If you want to change the title of these, please notice that you can translate from the Theme panel, like this -> http://screencast.com/t/HhwMqYLIOu

Thanks for your understanding!

Hello all,

Please ensure that you are using the latest version of the theme with the latest version of the required plugins (Visual Composer 4.11.2 and Social Counter 4.1) Update your theme using the FTP method according to our documentation here -> https://forum.tagdiv.com/how-to-update-the-theme-2/ Try to clear all your caches, purge CDN file and test it again. If your problem is still there, you can try to make a new clean install from scratch with the latest version of the theme and check how it will work.

Thanks.

Hello kfx,

Please notice that the above code will be applied only for header style 1. So, if you are using another header style, please change the number of it with your header style used by you.

Thanks.

Hello,

If you want to move your post’s header title up, abode the breadcrumbs, you will have to do the following changes, like this (example for using Post Template Style 1) -> http://screencast.com/t/9SglPtTg and http://screencast.com/t/p9Hw5neO and the result you should see here -> http://screencast.com/t/YNGZVTha6AS So, if you are using another post template you will have to do these changes to the corresponding files with your post template used.
Please try to check our demo tutorial and there you will see that our sidebar is responsive for every device. Try the theme without any untested plugins which could interfere with the theme and might cause a lot of unknown issues.
I do not exactly understand what you what to achieve if you get rid of it the Search icon? Please notice that this is just a simple item from your menu, added as a span with in li and if you are deleted it, the menu items will be displayed as properly. Provide more details, you can add some useful screenshots so I understand what you want to achieve.

Thanks for your understanding!

Hello aludolf,

If you want to center the carousel element from Visual Composer, please try to use a bit of CSS code to do that. Try the code below and place it in Theme panel->Custom CSS area.

The code is ->

.vc_images_carousel .vc_carousel-inner .vc_carousel-slideline {
text-align:center;
}

The result you should see here -> http://screencast.com/t/ZBRhABtWId

Thanks for the message!

Hello Caum,

Unfortunately, our theme does not have such an option for Viadeo for Social Icons, sorry! If you need this in Social Networks list, the only way through you can do this is to add this only using the code, according to this topic here -> https://forum.tagdiv.com/topic/social-networking-buttons-at-the-foot-of-entries/ which has been discussed a similar problem. Please notice that is not a simple task and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry! Another alternative for you would be to find some plugin with this functionality and see how it will work for you with our theme.

Thanks for your understanding!

Hello stephanem,

First of all, please ensure that you have fully downloaded the packet of Newspaper with 7.1.1 version of it. So, all the required plugins come bundled with the theme and you will have to instal them from Premium Plugin area, like this -> http://screencast.com/t/ZXGnhiTCx2b after you have deleted from the Plugin area from the dashboard, like this -> http://screencast.com/t/OyoVprZQ The recommended version of Visual Composer which is tested with the theme is 4.11.2. Try to clear all your caches and test it again.

Thanks for your message!

Hello studentmoneysaver,

I guess that you are referring to the carousel size. So, if you want to change this, please check the settings from this element and change the size like this -> http://screencast.com/t/WgY0aRD7n and the results you should see here -> http://screencast.com/t/IJ8F8qZpcI

If you refer to something else, please provide more details and some useful screenshots to mention what you want to achieve.

Thanks for the message!

Hello pixelonline,

Thank your for your interests in our theme.

1)Please notice that all of these sections are Blocks and if you want to control the posts which will appear in them you will have to check the Block Settings. For more information about this, please consult our documentation here -> https://forum.tagdiv.com/block-settings-tutorial/
2)Please provide more details about ‘Latest Review’ and ‘Movie Review’ so I can identify them. I suppose that are titles of the block and you can change them from Block settings.

Thanks for your understanding!

Hello Hasan Gunel,

I have done some tests on my side and the Ios Bookmarklet seems to work as propelry. Please try your theme without any untested plugin, just leave Visual Composer and Mobile Theme to active, clear all your caches, purge CDN files if you are using the CDN system and try the theme in this mode and see how it goes.
If your problem is still there after this and if you need more assistance in this regard, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect your setup page. Also, please provide the link of this topic so we can easily identify you.

Thanks for your understanding!

Hello tomawebdev,

We used the Article-schema.org because our theme has been designed to be used not only for News area and what the Article schema is more general, that’s why our developers have decided to use this. We will do some investigation and reviews in this regard and depending on results of these we will consider on the future updates to change the Article to News Article for schema.org but we cannot say for sure when will it be this because it is just our developer decision.

Thanks for your suggestion and for your understanding!

Hello tomawebdev,

As you can see, the Visual Composer has an important role in our theme because it is a required plugin. Surely, you can use the theme without this composer but unfortunately, you do not really have many options to customize the theme. Without this plugin, you can add only the text and images, without Blocks/Modules and other feature which makes the theme to be different than others.

Thanks for your understanding!

Hello flemingsden,

Unfortunately, I do not exactly understand what you want to achieve. Please provide more information about this and if you want to attach some useful screenshots, you can use the Jing for making the screencasts -> https://www.youtube.com/watch?v=O020MfJQT3A

Thanks for the message!

Hello tintin,

If you want to add an ad to the bottom of your smart list 5, you will have to use a bit of code and add this in td_smart_list_5.php in order to achieve as you wish. Please follow the steps, like this -> http://screencast.com/t/BcraJMrzP8QY The code which you will need is below ->
$buffy .= do_shortcode('[td_block_ad_box spot_id="custom_ad_1"]'); Please ensure that you have added your desired ad code in Custom Ad 1 from your panel, like this -> http://screencast.com/t/Nb4tQKkFr8D and the result you should see here -> http://screencast.com/t/Zh2tB3lHL

Hope this helps!

If is not what you mean, please provide more details.

Thanks.

Hello Dustin,

Please notice that all of our demos were custom made and the simplest way to achieve that layout is to install the Recipes from our demo layouts and try to customize it by your desired. Every demo has a special class with a custom CSS code that applies only to this case and if you want to recreate the Default theme to have the Recipes, please notice that is not a simple and this involve custom work. As a hint, please notice that all of the custom CSS code for Recipes you can find here -> http://screencast.com/t/QOqjsWcDl2Hd

For your second request, if you want to hide the meta info container for a post from a certain category it is necessary to make some additional customization through code that involves custom work. If you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!

Thanks for your understanding!

Hello Gorobets,

If you want, you can send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can take a closer look at your install, maybe we will find the source of this problem.

Thanks for your understanding!

Hello melisine,

First of all, please ensure that you have fully updated your theme using the FTP method because this is the surest method in this regard and then you will have to increase the system status parameters according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/. So, if you cannot increase these parameters, please consult your hosting provider and ask them to do this thing. Try to disable all the active plugins and leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello Socialfeed,

Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches, purge CDN file and install only the plugins that come bundled with our theme and rule out the conflicting plugins. So, if these errors will disappear after this, you can install your plugins one by one and you will have to identify the culprit and remove this to avoid this conflict. Unfortunately, not all of plugins are working fine with the premium theme.

Hope this helps!

Thanks for your understanding!

Hello tintin,

Please try to contact your hosting provider and ask them to clear all the server caches and test it again. So, if your problem is still there after this, please provide the link with that smart list so I can identify the problem.

Hope this helps!

Thanks.

Hello Hasan Gunel,

I have tested on my side and this option is working fine. Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins.
If you need more assistance in this regard, please provide your website URL so I can inspect it closer.

Thanks for your understanding!

Hello erikclae,

I have checked your website and I saw that your Facebook Counter working fine -> http://screencast.com/t/gYN5YQTnmKE Please notice that this counter is not live and it takes a while until it will be refreshed.

Thanks for your understanding!

Hello mzirafos,

Now, upon further investigation, I was able to understand what you mean…I think that… Please do not confuse the Read More Button tag with the Read More Button from Block 13 because these are two different elements. If you add this read more tag there, the theme will not interpret because the main function which brings this text -> http://screencast.com/t/i6rETdzX is get_excerpt() and if you want to decrease the length of it, you will have to consult the Theme panel->Excerpts section like this -> http://screencast.com/t/QTfqr3sAtjYH For more information about this, please consult here -> https://forum.tagdiv.com/excerpts-introduction/ If you want as the Read More Button to work, you will have to use module 15 because only this will use the content and the Read More Button will work as properly.

Hope this helps!

Thanks for your understanding!