Hello

Please try to use a bit of CSS code to do that. Please try the code from the following screenshot in your Custom CSS area. The result you should see here -> http://screencast.com/t/RJgqJNdhy

Hope this helps!

Thanks.

Hello Larshell,

As you can see, the post template style 5 do not display the featured image on the post page. So, if you want to have another post template which does not display the featured image in the post page you have to use a bit of CSS code to hide the specific container for featured image. For example, if you are using the post template style 1 and if you want to hide the featured image for the post page, please try to use the code below and place it in Theme panel->Cusotm CSS Area.

The code is ->

.td-post-template-1 .td-post-featured-image {
display:none;
}

The result you should see here -> http://screencast.com/t/MpXTzaBydU

Please notice that if you want to apply the above code for another post template you simply change the number of the post template used by you (2,3,…)

Hope this helps!

Thank you for your understanding!

Hello ns85gs,

Yes, it is possible this thing. Please check your mobile settings from your theme panel and there you can see this setting, like this -> http://screencast.com/t/uFy9ugd30pTW For more information about mobile theme, please check our documentation here -> https://forum.tagdiv.com/the-mobile-theme/

Thanks.

Hello arvindk,

Please notice that the Ads will be displayed for your smart list only if you will use the Smart list 6,7,8 -> http://screencast.com/t/CTFhbjN8Z and the ads for these you can set from the Theme panel, like this -> http://screencast.com/t/cg1K7wGv7pA
Unfortunately, we do not have a list with theme shortcode. So, if you want to use the do_shortcode() method, all of your desired shortcode you will have to take from your Visual Composer, like this -> http://screencast.com/t/Xqf5mOWElRH and the shortcode for this element you can get it in this way, like this -> http://screencast.com/t/YmiFx4k6Pyr This type of method are used then you want to add your ads (in this example) in a certain place of your site. For example, the snippet of the code for this Ad box will be the following ->>
<?php echo do_shortcode('[td_block_ad_box]');?> and then this it would have to be added in the core files corresponding to your desired place from your website. (for example, if you add the ad in your posts, you have to edit the loop-single corresponding to single template used by you and so on).

If you need more assistance in this regard or you have another problem, please submit a new topic on the forum.

Thank you for your understanding!

Hello karrieristen,

First of all, please try to increase your parameters from your system status to be higher, according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/
Please check this topic here -> https://forum.tagdiv.com/topic/cant-save-theme-settings/ because there was discussed this problem about Wordfence plugin. If you have the Wordfence plugin, please disable it or set it according to workaround that was explained in that topic by Bryson T.

Thank you for your understanding!

Hello ndmanh2002,

If you want to get rid the Latest articles, please notice that you have to change the page template. For more information about this feature, please check our documentation here -> https://forum.tagdiv.com/page-templates-2/

Thank you for your understanding!

Hello Stefan,

Unfortunately, the PHP7 is not tested with our Newspaper 7 and we cannot say for sure if the theme works as expected with this type of PHP, sorry! Also, nor the plugins functionalities are not tested with this type of PHP7.

Thank you for your understanding!

Hello Florin Grancea,

That white space comes from your additional customization. This is talking about the padding for meta info container which is white and when you apply a background color you will see that white space. Please try the code below and place it in Theme panel->Custom CSS area.

The code is ->

.td-post-content {
padding-top: 10px!important;
margin-top: 0!important;
}
header .td-module-meta-info {
margin-bottom: 0!important;
}


The result you should see here -> http://screencast.com/t/6lUkCMNnYgpN

Hope this helps!

Thank you for your understanding!

Hello vrplmp,

I suppose that you want to change the pagination for your Blocks. If you want to do that, please try to check the Block settings from your Visual Composer, like this -> http://screencast.com/t/YH07RKXwz and there you can see all the pagination styles for your blocks.

Hope this helps!

If is not what you mean, please provide more details, some useful screenshots by showing what you want.

Thank you for your understanding!

Hello ineedsolutions,

I do not understand very good what you want to achieve. Please notice that all the size for our thumbs is loaded in td_config.php core file, like this -> http://screencast.com/t/pBVDN2tm and if you want to change the default dimensions for them you have to do from there. Please notice that after changes you have to use Thumbnail Regenerate or Force Regenerate to regenerate your new thumbnails.
If is not what you mean, please provide more details about what you want to achieve, also you can provide some useful screenshots for better understanding so I will be able to provide a more accurate response.

Thank you for your understanding!

Hello jauburn,

Please check our documentation and please notice that we recommend doing your update only via FTP because this is the surest method in this regard. Also, please update all your plugins via FTP for better results. You can check this -> https://forum.tagdiv.com/topic/how-i-manage-to-update-from-version-6-x-x-to-newspaper-7-0-without-a-problem/#post-111643 because it could be more useful for you.

Thank you for your understanding!

Hello stevemitchell,

Please notice that what you want to achieve it is not possible using our mobile theme because as you can see, this feature has been designed to be very basic as structure, just to be easy to use and fast. If you are unhappy with this mobile theme, I recommend you to disable the mobile theme feature and use only the mobile responsive version because this can be customized as you wish.

Thank you for your understanding!

Hello BrPortais,

Please notice that all your additional customizations through the code of your main theme, to next update the code will be overwritten and also, you will lose your customizations. If you want to avoid this case, you should use the child theme, according to our documentation here -> https://forum.tagdiv.com/the-child-theme-support-tutorial/

Hope this helps!

Thank you for your understanding!

Hello stavrosgian,

The latest version of WordPress (4.5.x) ‘broke’ the Visual Composer and now it is necessary to update the plugin to the latest version of it, namely 4.11.2. Also, please notice that you cannot use a newer version of WordPress with an older version of Newspaper and Visual Composer because it will appear a lot of issues through it. So, please try to update your theme to the latest version (Newspaper 7.0.1), update your Visual Composer to the latest version 4.11.2, Social Counter to 4.0, clear all your caches and test it again.

Thank you for your understanding!

Hello Stefan,

For more information about our new feature, please consult our documentation here -> https://forum.tagdiv.com/the-mobile-theme/ If you need further assistance in this regard, please provide more details about your problems so I can provide you an accurate response. Also, you can provide some useful screenshots which to describe your errors/issues. Please notice that you website URL is necessary in this case.

Thanks.

Hello _ronald_,

Please notice that our theme uses the get_the_time function for the time instead the_time. So, if you want to replace with your js code, you have to check the td_module.php file which is set it the time which appears on modules, like this -> http://screencast.com/t/BsPICSCq and then you have to check the td_module_single_base.php which is set it the time which appears on your posts, like this -> http://screencast.com/t/cl8S4udg6D Please notice that these settings are not theme related and we cannot provide support in this regard

Thank you for your understanding!

Good luck for your project!

Hello ns85gs,

Please notice that the top-bar menu is hidden for mobile responsive version and with a bit of CSS you can enable it but please notice that on mobile theme version the top bar menu is definitely removed and you cannot be called with CSS custom code.

Thank you for your understanding!

Hello firethreedesigns,

Please try to disable all the plugins, leave just Visual Composer to active, clear all caches, purge CDN files and install only the plugins that come bundled with our theme and rule out the conflicting plugins. It could be a plugin issue that causes this.
If you need more assistance in this regard because your problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect the problem. Also, please provide the link of this topic so we can know who you are and what the issue is.

Thanks.

Hello alphaifel,

I suppose that you are referring to this line between posts that are used in module 18. Please try the code below and place it in Theme panel->Cusotm CSS area.

The code is ->

.td_module_18 .meta-info-container {
padding-bottom: 10px;
border-bottom: 6px dashed #f2f2f2;
text-align: center;
}


The result you should see here -> http://screencast.com/t/Dz6AlcjBIUa

Hope this helps!

If you need further assistance in this regard and if the code not working for you, please provide your website URL so I can inspect it closer and also, so I will be able to provide a more accurate code.

Thanks.

Hello volleyumbria,

Please notice that the length of the video does not affect the featured image. I have tested on my side with this video URL -> https://www.youtube.com/watch?v=u1f-xobQDG4 and the featured image was taken on, as you can see here -> http://screencast.com/t/VwsD8RkNZ9
Notice -> please try it without any untested plugins, clear all your caches and test it again.

Thank you for your understanding!

Hello ddvnn,

Until now, we do not have any bad reports in this regard. Do you have some custom modifications in this regard which affect this thing and you are not aware of them? Please provide your website URL so I can further inspect it closer and also, so I will be able to provide a more accurate response. First of all, please ensure that this problem does not come from your untested plugins which might interact with the theme and create a lot of unknown issues. Try to disable all the active plugins, leave just Visual Composer to active (v. 4.11.2), clear all your caches, purge CDN files if you are using CDN and install only the plugins that come bundled with our theme and rule out the conflicting plugins.

Hope this helps and let us know how it goes!

Thanks.

Hello elpaull,

Unfortunately, our theme does not have such an option to give you a way to add a widget area on your header area, sorry! Please notice that is a complex task that requires doing some additional customizations through the code and this involve custom work. As a hint, you have to create a new template like the default, create a custom sidebar and add it directly in the code. For more references about how you can add it in code, please check this topic here -> https://forum.tagdiv.com/topic/modify-sidebar-on-a-virtual-page/ If you are not aware the further steps which you have needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!

Thank you for your understanding!

Hello John,

First of all, please ensure that you have set it your main menu and footer menu for the mobile section, like this -> http://screencast.com/t/yxCv2dMcNTN Also, please ensure that your Sign in/Join is also enabled from your panel.

If is not what you mean, please provide your website URL so I can inspect it closer.

Thanks.

Hello Florin Grancea,

Please provide your website URL so I can inspect it closer that ‘white band’ and so I will be able to provide a more accurate response.

Thank you for your understanding!

Hello gvdk,

You have to add your custom CSS code in this area, like this -> http://screencast.com/t/4R6MDtmEE

Thanks.