Hello k2point0,

If you want to disable these settings you can achieve this from Theme panel, like this -> http://screencast.com/t/d0ZgA6S8shG -> http://screencast.com/t/ZnkLtAS0IP4X

Hope this helps!

Thanks.

Hello @tkvmai, @satyenhacks,

In order to achieve best results, please try to disable all the active plugins, leave just Visual Composer, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins. After you have done this, please consult the guide below and then check your social counter and see how it works.

1) Please make sure you have the latest theme version: 6.7. If not, you need to follow this guide to update your theme: https://forum.tagdiv.com/how-to-update-the-theme-2/

2) Having the latest version of the theme is not enough if you do not update the social counter as well. You need to remove the current version you use: http://screencast.com/t/4jvRwNzK and then install the version of the plugin that comes with the 6.7 theme: http://screencast.com/t/9AKKURjTjX
You can recognize if you have the correct version of the plugin when you see the new app key settings: http://screencast.com/t/CIXxklBanNl If you do not have these settings in your social counter it means you do not have the correct version.

3)You need to follow this guide to get the requirements from facebook:
https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Please keep in mind that the social counter is not a live count. It will update once every few hours.

Once you followed all the above steps properly and made sure you have not missed anything, (and the social counter still does not work), then you can send an email to contact@tagdiv.com with your login information so we can further inspect the issue. Also, please provide the link to this topic so we can know who you are and what the issue is.

Hope this helps!

Thank you for the message!

Hello satyenhacks,

In order to achieve best results, please try to disable all the active plugins, leave just Visual Composer, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins. After you have done this, please consult the guide below and then check your social counter and see how it works.

1) Please make sure you have the latest theme version: 6.7 If not, you need to follow this guide to update your theme: https://forum.tagdiv.com/how-to-update-the-theme-2/

2) Having the latest version of the theme is not enough if you do not update the social counter as well. You need to remove the current version you use: http://screencast.com/t/4jvRwNzK and then install the version of the plugin that comes with the 6.7 theme: http://screencast.com/t/9AKKURjTjX
You can recognize if you have the correct version of the plugin when you see the new app key settings: http://screencast.com/t/CIXxklBanNl If you do not have these settings in your social counter it means you do not have the correct version.

3)You need to follow this guide to get the requirements from facebook:
https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Please keep in mind that the social counter is not a live count. It will update once every few hours.

Once you followed all the above steps properly and made sure you have not missed anything, (and the social counter still does not work), then you can send an email to contact@tagdiv.com with your login information so we can further inspect the issue. Also, please provide the link to this topic so we can know who you are and what the issue is.

Hope this helps!

Thank you for the message!

Hello Xnetwux,

I have replied you to another topic here -> https://forum.tagdiv.com/topic/trending-news-timer/

Thanks.

Hello sapito,

Unfortunately, our theme does not have such an option and for achieving that is needed to do some additional customizations through code. Please check this link here -> https://forum.tagdiv.com/topic/category-page-ads/ and try to implement yourself this customization. Also, please notice that is not a simple task and is only for the advanced users which have solid knowledge for PHP/HTML/CSS. If you want to display more levels in our theme and you are not aware to the steps in this regard, please consider hiring a freelancer/developer to do this for you because we cannot provide custom services at the moment, sorry!

Thank you for the message!

Hello dizajn,

If you want to have that border, please try the code below and place it in Theme panel->Custom CSS area.

The code is ->

.td-module-meta-info {
border-bottom: 2px solid black;
}

The result -> http://screencast.com/t/OU8jwmR5

If is not what you mean, please provide more details about your desired changes so I will be able to provide a more accurate response.

Thank you for the message!

Hello TofuBanana,

Unfortunately, we cannot make your website, sorry! You have to implement it yourself. We only can point you in the right direction. You can try any demo you want and the layout of the site will be as you can see in our demo preview. Also, please notice that Travel demo is a custom layout built on our theme and if you want to have the same stylish style you have to build from scratch. If you have another content in your database and then you switch to another demo, can appears incompatibilities and you have to adjust them for good results.

Thank you for your understanding!

Hello PedroMiguelMoreira,

What I want to achieve it only can be made by custom work. Please notice that the search function is hard coded with JavaScript and it is not a simple task to change the functionality for this. Please notice that if you want you can use the WP Search function and add it in your Sidebar, like this -> http://screencast.com/t/eiEoneDIi -> http://screencast.com/t/rjlTi0dbZE5
As a hint, one of our users has created such a tutorial and shared it with the community: http://www.getcooltricks.com/wordpress/google-cse-integration-to-newspaper-wordpress-theme/ You can consult this tutorial, maybe is useful for you.

I hope this helps.
Thank you!

Hello thanik30,

1)If you want to have the latest version of Visual Composer 4.11, please update your theme to the latest version which was released today, 17th Marth. If you want to find more information about this update, please check this link -> http://tagdiv.com/newspaper-6-7-update/
2)If you want to change the font size for each your block title, you have to use a bit of CSS code to do this. Please try the code below and place it in Theme panel->Custom CSS area.

The code is ->

.td_block_wrap .block-title {
font-size:20px;
}

The result -> http://screencast.com/t/5eK6OxmVkIt

3)Depends on what you want to mean through “customise the look of the block title”. Please notice that is a Visual Composer element and you have to target the specific class in order to apply the desired attribute (you can try to customise yourself as I presented you above).
4)If you want to increase the height for your header, please try the code below.

The code is ->

.td-header-menu-wrap-full{
height:200px!important;
}

The result -> http://screencast.com/t/DJ8VrNKm

5)Our related articles use a specific block to display the posts for this kind of feature. The block type is td_block_reltated_posts and it only used for related posts. If you want to change the functionality for this, you have to change the functionality altering the code from the core file, like this -> http://screencast.com/t/5o2poNC8XA8 -> http://screencast.com/t/DuDz1BuCmTf

Hope this helps!

If you want to display more levels in our theme and you are not aware to the steps in this regard, please consider hiring a freelancer/developer to do this for you because we cannot provide custom services at the moment, sorry!

Thank you for the message!

Hello Dariob,

If you want to update your Visual Composer, please do it according to our documentation here -> https://forum.tagdiv.com/how-to-update-the-theme-2/ and for Revolution Slider installing, please consult this documentation here -> https://forum.tagdiv.com/how-to-install-revolution-slider-v5/

Hope this helps and let us know how it goes!

Thank you for the message!

Hello InstallationComplete,

These are two different category templates and the background image you can set it from Theme panel for each category, like this -> http://screencast.com/t/4llruugE If you want to find more details about this regard, please consult our documentation here -> https://forum.tagdiv.com/category-templates/ If you want to achieve better results with a high quality you have to use an image with HD.

Thank you for your understanding!

Hello

In our theme exists two type of thumbs -> one with height 0 and the other one with height 0 value as you can see here -> http://screencast.com/t/IHaFpB1mcda. The thumbs with a height of 0 are used in Post template 3,4,9,10 and smart list style 1,2,5,6,7,9 and the thumbs with width 0 are used only in tagDiv Image Gallery. For these kinds of thumbs are used value 0 for width or height because in theme these parameters are dynamic and change their values as the case.

Thank you for the message!

Hello eddycom,

I suppose that your duplicate images appear when you are using the smart list on your website, true? In this case, can appear duplicate images when you does not properly use this feature. Please try to set your smart lists according to our documentation here -> https://forum.tagdiv.com/smart-lists/ (for smart lists we recommend to use single template style 5 for posts for avoiding the duplicate images).
Another possibility in this case would be ->
Duplicate images on smart lists usually are the result of using the Photon feature of the Jetpack. If you use this feature please disable it as it is known to cause issues with our theme.
If the problem is still there, please try to disable all plugins except visual composer and clear your cache as other plugins could also conflict with the smart lists. Also, if you are using “strange” characters (!@#$%^&*/”- etc) in ALT tag, the image will be twice. I have added this issue to our list of fixes and in next major updates will solve this problem. Until we will fix this issue, please try to remove these kinds of symbols in ATL tag for better results.
Also, and last but not least, please use post template 5 when you are using the smart list for better results. For more information about smart list, please consult our documentation here -> https://forum.tagdiv.com/smart-lists/

Hope this helps and let us know how it goes!

Thank you for the message!

Hello stil0s0,

Unfortunately, our theme does not have such an option to change the icon for facebook classic Like counter. If you want to change it you have to do some additional customizations in code from td_module_single.php like this -> http://screencast.com/t/LeXcmSjudNz Please notice that is not a simple task and to accomplish this involves custom work. If you want to display more levels in the theme and you are not aware to the steps in this regard, please consider hiring a freelancer/developer to do this for you because we cannot provide custom work at the moment, sorry! Another possibility would be to find some plugins with this functionality and see how it works for you.

Thank you for your understanding!

Hello George,

You can use the code below and place it in Theme panel->Custom CSS area if you want to hide your Logo and gradient for the 404 page.

The code is ->

.error404 .td-header-main-menu {
display:none;
}

The result you should see here -> http://screencast.com/t/kAXaFQ1Xs

Thank you for the message!

Hello FrancescoITB,

If your code does not affect the rest of your site means that is it okay and you can use it without problems.

Thank you for your message!

Hello FrancescoITB,

The zoom effect has been designed to be used only for the desktop because only in this case you have the possibility to use HOVER effect. How you can check the HOVER effect on your mobile phone??? It is not possible this thing because you not have a mouse to make a hover over the image, right? As an example, you can check this code only with the inspector from your side but has no sense, though.
-> http://screencast.com/t/rF0LyIJ6fsbB

Thank you for your understanding!

Hello eddycom,

1)I have checked your website and saw the problem with your Big Slide 1. This kind of behaviour appears when your posts have not set the feature image and the placeholder it not activated. Please try to activate this option and make sure that your posts have featured image activated -> http://screencast.com/t/s7nLeqQ6
For more information about these settings, please consult our documentation here -> https://forum.tagdiv.com/featured-image/ Also, as a hint, you can try to find some plugins to get the first image on your post to be featured image. Most of our customers use Auto Post Thumbnail Pro in this case but please notice that is not a tested plugin and we cannot provide support for this type of plugin.
2)Unfortunately, I cannot inspect your banner ad because I cannot find it on your website. So, please ensure that you have entered the right code in each field from our theme. I have tested on my side with another Ads and it display as expected. Also, please ensure that your code supports 728*90 size in order to achieve best results. For more information about Ads implementation, please consult our documentation here -> https://forum.tagdiv.com/header-ad/ Also, I saw that you are using some untested plugins which could create some interferences in our theme and could cause some errors in it. Please try to disable all the active plugins, leave just Visual Composer, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins.

Thank you for the message!

Hello George,

If you do not have the menu for your 404 page, you have 2 possibilities to hide it. You can use a bit of CSS code to hide it. Try the code below and place it in Theme panel->Custom CSS area.

The code is ->

.error404 .td-header-menu-wrap-full {
display:none;
}

The result -> http://screencast.com/t/rGPZLBuD

or you can add the condition in core file where the menu is created, like this -> http://screencast.com/t/osvjgxqz6EB

Thank you for the message!

Hello Olak,

I cannot recreate the issue on my side. Please send us an email at contact@tagdiv.com so I can further inspect the issue. Also, please provide the link to this topic so we can know who you are and what the issue is.

Thank you for the message!

Hello hvatinat,

Yes. Everything is possible 🙂 Now I saw that the class is without “n”. There is a small error when the code was written, sorry!

Thank you for your remark!

Have a nice day!

Hello rishab55555,

If you want to add the ad code for all your posts after the 2nd paragraph you should use our Article Inline Ads and set it to displays you the Ads after the second paragraph like this -> http://screencast.com/t/o4qgIYdwDMKT
If you want to implement additional customization for your Ads, you have to alter the code from td_module_single_base.php as I have presented you above.

Thank you for the message!

Hello onlinetyari,

Unfortunately, our theme does not have such an option for your desire, sorry! If you want to redirect your search icon functionality to a plugin, you need more additional customizations in order to achieve as you want in header-menu.php core file, like this -> http://screencast.com/t/CrVnHtUTsO5 which involves custom work. If you want to display more levels in our theme and you are not aware to the steps in this regard, please consider hiring a freelancer/developer to implement this for your because we cannot provide custom services at the moment or try to find some plugins with this functionality and try to adjust it on our theme.

Hope this helps!

Thank you for the message!

Hello maruks,

If you want to change your header settings or add somethings, you have to edit/alter the code from header.php core file, like this -> http://screencast.com/t/FlCQYKagD

Thank you for the message!

Hello Xnetwux,

Please consult this topic here -> https://forum.tagdiv.com/topic/increasing-timer-for-trending-now-post-rotation/ and try to reduce the speed for your Trending News Ticker feature.

Hope this helps!

Thank you for the message!