Hello

I have checked your website and saw that you logo menu is fitted okay, as you can see here -> http://screencast.com/t/q5JOk2w4uB
Also, I saw that you have strange characters on your side. This issue is known when using CDN or loading fonts from a different source.
Take a look at this: http://screencast.com/t/AMjW530CSH6 and this: http://screencast.com/t/dLjEUGGwQUZ
The solution to this issue is simple. You will need to add some code to your .htaccess file like this post suggests: https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/

Hope this helps and let us know how it goes!

Thank you for the message!

Hello thanik30,

Replied here -> https://forum.tagdiv.com/topic/increase-font-size-in-reviews-section/

Thanks.

Hello delfinista,

If you want to change the post title color, you can do that from Theme panel, like this -> http://screencast.com/t/BX7HMR8LmC2 and the result you should see here -> http://screencast.com/t/dVozolx7ynk
If is not what you mean, please provide more details about your desired changes so I will be able to provide a more accurate response.

Thank you for the message!

Hello drae,

Please ensure that you have followed correctly all the steps wich are presented in the above tutorial because for major our users this way to achieve a mega menu column was very useful. Also, if you need more assistance in this regard, please provide your website URL so I inspect it closer and I will be able to provide a more accurate response.

Thank you for your understanding!

Hello frkncelebi,

This issue is known when using CDN or loading fonts from a different source.
Take a look at this: http://screencast.com/t/AMjW530CSH6 and this: http://screencast.com/t/dLjEUGGwQUZ
The solution to this issue is simple. You will need to add some code to your .htaccess file like this post suggests: https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/

Hope this helps and let us know how it goes!

Thank you for the message!

Hello FRANCISCO ANGELO GARCIA,

This field is controlled by the Seo Yoast Plugin. If you want to have the same option to add some media for each category header you have to install Seo Yoast plugin.

Hope this helps!

Thank you for the message!

Hello virjik,

I am glad that I could help!

Thank you for the message!

Hello FRANCISCO ANGELO GARCIA,

These settings are by default. Please follow these steps in order to achieve as you want -> http://screencast.com/t/0dq3byGX -> http://screencast.com/t/ppgZjdAEquDK -> http://screencast.com/t/cT8Pwf971g -> http://screencast.com/t/gb7mRZPd

Hope this helps!

Thank you for the message!

Hello svharishtech,

Unfortunately, our theme does not have such an option for More Article Box feature. All the settings which are available for this and you can set them from Theme panel, you can find like this -> -> http://screencast.com/t/VFsr8AV6ho For achieving as you wish is require custom work and is not a simple task. The core file where it is created this feature is td_more_article_box.php If you want to change the functionality of this you have to alter the code from this file, like this -> http://screencast.com/t/g7FSMObaql
If you want to display more levels in our theme and you are not aware the steps in this regard, please consider hiring a freelancer/developer to do this for you because we cannot provide custom services at the moment, sorry!

Hope this helps!

Thank you for the message!

Hello virjik,

I suppose that you are referring to Big Grid Slide/Slide Visual Composer element. If you want to display the post automatically, please check them settings from panel and you have to set the time between slide, like this -> http://screencast.com/t/Rzp0AmGw37t -> http://screencast.com/t/thOttbMcP
If is not what you mean, please provide more details about you desired changes so I will be able to provide a more accurate response.

Thank you for the message!

Hello damian,

Please ensure that you have activated this option from Theme panel, like this http://screencast.com/t/d3ASzMEMg3o and then here -> http://screencast.com/t/R27U8YPeNEo For more information about & Days sorting, please consult our documentation here -> https://forum.tagdiv.com/7-days-post-sorting/

Hope this helps!

Thank you for the message!

Hello sherby,

I have checked your website again and I have not saw the sticky menu. Please ensure that you have activated from Theme panel, like this -> http://screencast.com/t/wxnuBEYV4

Thank you for the message!

Hello TimGER5,

Please try the code below and add it in Theme panel->Custom CSS area.

The code is ->
.td_block_1{
padding-top: 10px;
}

The result you should see here -> http://screencast.com/t/nAAJywTrg0S

Thank you for the message!

Hello ricky86,

Please ensure that you have followed correctly all the steps wich are presented above and also, please try to clear all cache and test it again.

Hope this helps!

Thank you for the message!

Hello to all,

1) Please make sure you have the latest theme version: 6.6.5. If not, you need to follow this guide to update your theme: https://forum.tagdiv.com/how-to-update-the-theme-2/

2) Having the latest version of the theme is not enough if you do not update the social counter as well. You need to remove the current version you use: http://screencast.com/t/4jvRwNzK and then install the version of the plugin that comes with the 6.6.5 theme: http://screencast.com/t/9AKKURjTjX
You can recognize if you have the correct version of the plugin when you see the new app key settings: http://screencast.com/t/CIXxklBanNl If you do not have these settings in your social counter it means you do not have the correct version.

3)You need to follow this guide to get the requirements from facebook:
https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Please keep in mind that the social counter is not a live count. It will update once every few hours.

Once you followed all the above steps properly and made sure you have not missed anything, (and the social counter still does not work), then you can send an email to contact@tagdiv.com with your login information so we can further inspect the issue.

Hope this helps!

Thank you for the message!

Hello Laonce,

The problem is that this kind of file td_social_icons.php can not be rewritten in child theme. If you want to see some results, in this case, you have to do the changes only in the main theme. For more information about child theme, please consult our documentation here -> https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thank you for the message!

Hello thanik30,

If you want to change the font-size for review section, you have to use a bit of CSS code to do that. Please try the code below and add it in Theme panel->Custom CSS area.

The code is ->

.td-review {
font-size: 25px;
}
.td-review-summary-content {
font-size: 20px;
}

The result -> http://screencast.com/t/7lkCBPEmY

Hope this helps!

Thank you for the message!

Hello

Please try the code below and add it in Theme panel->Custom CSS area.

The code is ->

.td-post-template-3 .entry-title {
background-color: rgba(77,178,236,.7);
}

The result -> http://screencast.com/t/eaPUxAZaao3p

Thank you for the message!

Hello Sayeed,

1) I have checked your website URL and I have inspected closer your duplicate image and notice that you have used ‘?’ in ALT tag. Unfortunately, this is a known issue with our theme at the moment. So, if you are using “strange” characters (!@#$%^&*/”- etc) in ALT tag, the image will be twice. I have added this issue to our list of fixes and in next major updates will solve this problem. Until we will fix this issue, please try to remove these kinds of symbols in ATL tag for better results. – http://screencast.com/t/MQsOLpefP – http://screencast.com/t/SQELSFz6
2)Also, we know about this issue about nonvisible caption in the smart list and we try to fix it in next major update.
3)Please notes that it is the behaviour of this feature. If you want to display the custom size of the image that you have change from the panel, you should try to use the latest smart list (smart list 8) because in this one was implemented as the image to be as you wish. If you want to have the same functionality in another smart list, you have to check the code from core file for smart list 8 -> http://screencast.com/t/JJL0XwNb and try to implement for your desired smart list. If you are not aware the steps in this regard, please consider hiring a freelancer/developer to do this for your because we cannot provide custom services at the moment, sorry!

Hope this helps!

Thank you for the message!

Hello pedromnunes,

For more investigations about this issue is require to know your website URL. Please provide it so I will be able to provide a more accurate response.

Thank you for the message!

Hello Olivercarding,

Please ensure that you have added the color in the correct field in order to achieve as you wish. I have tested on my site all the settings for footer/header about color and works fine. For more information about Theme colors, please consult our documentation here -> https://forum.tagdiv.com/theme-colors-introduction/ Below I gave you a custom CSS code to change the background color for header and footer section.

The code is ->

.td-footer-wrapper, .td-banner-wrap-full {
background-color: #f4b74e;
}

If is not what you want to achieve, please provide more details about your desired changes so I will be able to provide a more accurate response.

Thank you for the message!

Hello mystudent,

If you want to decrease the height of the main menu gradient, you have to use a bit of CSS code to do that. Please try the code below and add it in Theme panel->Custom CSS code area.

The code is ->

.td-header-gradient:before{
height:1px;
}

The result you should see here -> http://screencast.com/t/XQ1Cx5q77

If is not what you mean, please provide more details about your desired changes so I will be able to provide a more accurate response.

Thank you for the message!

Hello mystudent,

If you want to increase the height of the footer section, please try the code below and increase the padding-top and padding-bottom whit a bit of CSS.

The code is ->

.td-footer-wrapper {
padding-top: 90px;
padding-bottom: 100px;
}

Thank you for the message!

Hello mystudent,

Please try to implement the code below.

.td-header-menu-wrap-full{
width: 1068px;
margin-left: auto;
margin-right: auto;
}

Thank you for the message!

Hello mystudent,

If you want to have this effect in the full width of the container, please try the code below and add it in Theme panel->Custom CSS area.

The code is ->

.td-header-top-menu-full{
border-bottom: 1px solid red;
border-top: 1px solid red;
}

The result you should see here -> http://screencast.com/t/LanxoBgvzA

Thank you for the message!