Hello Marto,

This depends what language the user use on facebook, you could try this custom css in Theme Panel > Custom Css – http://screencast.com/t/Mo1GC7lFWWwi and see if it helps.

.td-classic-facebook iframe {
min-width: 150px;
}

Thanks!

Hello thanik30,

If you want to change the font for the review section, you have to use a bit of CSS to add the font family. Please try the code below and add it in Theme panel->Custom CSS area.

The code is ->

.td-review {
font-family: Arial;
font-weight: 800;
}

The result you should see here -> http://screencast.com/t/sihkBvroc

Also, if you want to have another font family than Arial, please notice that it must be loaded in the theme anywhere, like this -> http://screencast.com/t/eUGZx7fTEb8N otherwise, the font will not apply.

The code is ->

.td-review {
font-family: Princess Sofia;
font-weight: 600;
}

Result with Princess Sofia as type of font -> http://screencast.com/t/pHRWsXED

Thank you for the message!

Hello airlift,

Unfortunately, our theme does not have such an option in Theme panel to customize the social icons but only you can do that with a bit o CSS code. If you want to change these icons, you have to use the code below and adjust the values as you wish until you achieve your desired result.

The code is ->

.td-icon-font {
font-size: 20px!important;
width: 40px!important;
height: 40px!important;
line-height: 30px!important;
}

If you want to add more social icons, you can achieve that from Theme panel, like this -> http://screencast.com/t/1Ot7iGMF8OS

Thank you for the message!

Hello sherby,

Please send us an email at contact@tagdiv.com with your credentials (wp-admin) so we can further inspect your issue. Also, please provide the link of this topic so we can know who you are and what the issue is.

Thank you for the message!

Hello manojkhatri,

Unfortunately, our theme does not have such an option for a custom taxonomy, sorry! In order to achieve custom taxonomy you have to create a custom taxonomy and this thing requires custom work. If you want to display more levels in our theme and you are not aware the steps in this regard, please consider hiring a freelancer/developer to create and implement this feature for you in our theme because we cannot provide custom services at the moment, sorry!

Thank you for the message!

Hello kbfever,

Please try to disable all the active plugins, leave just Visual Composer, clear all cache, purge CDN file if you used and install only the plugins that come bundled with our theme and rule out the conflicting plugins. It is possible to be a conflict between some untested plugins used by you and our theme and this thing could cause this issue.
If your problem is still there after my advice, please send us an email at contact@tagdiv.com with your credentials (wp-admin) so we can further inspect your page set up. Also, please provide a link of this topic so we can know who you are and what the issue is.

Hope this helps!

Thank you for them message!

Hello carmene,

For more information about logo and retina logo recommendation size for each header style, please consult our documentation here -> https://forum.tagdiv.com/logo-favicon/
Unfortunately, I cannot access your website because I get 10001 error. It seems to be a problem with Cloudflare…try to check your hosting provider to fix this problem -> http://screencast.com/t/cYNOEktoXl If you are using a Text block for your Sidebar, you can set the text to be Justify directly from the editor, like this -> http://screencast.com/t/lPaLaQlrFqPn

If is not what you mean, please provide more details about your desired changes so I will be able to provide a more accurate response.

Thank you for the message!

Hello Marto,

Please try the code with !important tag, like the code below, but I have checked your website and the social icons seems to show as expected -> http://screencast.com/t/JjZxNeffku

.td-classic-sharing li {
margin-left: 10px!important;
}


Thank you for the message!

Hello delfinista,

If you want to change the post title color only for post template 11, you have to try a bit of CSS code to do that. Please try the code below and add it in Theme panel->Custom CSS area.

The code is ->

.td-post-template-11 .entry-title
{
color:red!important;
}

The result you should see here -> http://screencast.com/t/WgNHFeaqE

Thank you for the message!

Hello damian,

Please send us an email at contact@tagdiv.com with your credentials (wp-admin) so we can further inspect you page setup. Also, provide the link of this topic so we can know who you are and what the issue is.

Thank you for the message!

Hello solo89,

Please try to disable all the active plugins, leave just Visual Composer, clear all cache, purge CDN files if you are using and instal only the plugins that come bundled with our theme and rule out the conflicting plugins. Please keep in mind that the Visual Composer will be adjusted by the theme, otherwise, will not work fine. If you are installed the Visual Composer ‘standalone’ as they suggested, this plugin will not work as expected because it will be adjusted by the theme. Please try our advice and let us know how it goes. After this if your problem is still there, please send us an email at contact@tagdiv.com with your credentials (login information) so we can further inspect the problem. Also, please provide the link to this topic so we know who you are and what the issue is.

Hope this helps!

Thank you for the message!

Hello kuduc_bmw,

If you want to display the category tags, you have to set them from Theme panel -> http://screencast.com/t/nOZLnz7wBbG

Hope this helps!

If is not what you mean, please provide more details about your desired changes so I will be able to provide a more accurate response.

Thank you for the message!

Hello cowobreng,

If you want to have the same block style with the image, you have to add it to your sidebar through Widgetised Sidebar, like this -> http://screencast.com/t/fRKyiHl8R0hR -> http://screencast.com/t/p91LVAM7mY For more details about sidebar feature, please consult our documentation here -> https://forum.tagdiv.com/sidebars-tutorial/

Hope this helps!

Thank you for the message!

Hello airlift,

Please notice that this documentation it is out of date because our theme reached version 6.6.5 and this documentation addresses the version 1 of the Newspaper -> http://screencast.com/t/D7A3iUv8R Please provide your website URL and also provide more details about your desired changes so I will be able to provide a more accurate response. You can provide more useful screenshots for a good understanding.

Thank you for the message!

Hello mdaros,

Unfortunately, this kind of problem do not come from our theme but only from Facebook and just happen only for first sharing post. Maybe this problem appears when the Facebook is on the peak.

Thank you for the message!

Hello jacobicho,

Please try the code below and add it in Theme panel->Custom CSS area.

The code is ->

.td-main-page-wrap {
padding-top: 27px;
}

The result you should see here -> http://screencast.com/t/tdr9TnpS4

Thank you for the message!

Hello emanuelsrivero,

1) Please make sure you have the latest theme version: 6.6.5. If not, you need to follow this guide to update your theme: https://forum.tagdiv.com/how-to-update-the-theme-2/

2) Having the latest version of the theme is not enough if you do not update the social counter as well. You need to remove the current version you use: http://screencast.com/t/4jvRwNzK and then install the version of the plugin that comes with the 6.6.5 theme: http://screencast.com/t/9AKKURjTjX
You can recognize if you have the correct version of the plugin when you see the new app key settings: http://screencast.com/t/CIXxklBanNl If you do not have these settings in your social counter it means you do not have the correct version.

3)You need to follow this guide to get the requirements from facebook:
https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Please keep in mind that the social counter is not a live count. It will update once every few hours.

Once you followed all the above steps properly and made sure you have not missed anything, (and the social counter still does not work), then you can send an email to contact@tagdiv.com with your login information so we can further inspect the issue.

Hope this helps!

Thank you for the message!

Hello digitalmediadailyllc,

I have checked your image and those types of buttons do not come from our theme but only from some untested plugins wich you are using for your side. Unfortunately, we cannot provide support for untested plugins and custom work. You can provide me your website so I can inspect it closer and give you a more accurate response.

Thank you for your understanding!

Hello sherby,

Unfortunately, I cannot help you because I have checked again your website on multiple browsers like Opera, Chrome, Opera, FireFox and I have not seen the sticky bar (main menu that appeared when you scroll up) as you can see in this video -> http://screencast.com/t/mX8TIyD5GSrC Please try to clear all cache and please ensure that you have enabled the sticky bar from the panel.

Thank you for the message!

Hello casusbubble,

I am glad that I could help!

Thank you for the message!

Hello news_lp_client,

I understand your desire but unfortunately, our theme does not have such an option to achieve two home pages and also we do not have available a light version for the moments with high traffic, sorry! If you want to achieve two homepages for your website, you have to find some plugins with this functionality and see how it works for you. If you want to change the functionality for category/tags pagination, you have to alter the code from these files -> http://screencast.com/t/5jsBnJo5nR for category and this -> http://screencast.com/t/4JaYZvSFi for tags page. Please notice that you can add some conditions (if/else) to control the pagination as you wish but also, to do that is require some knowledge to PHP/HTML. If you want to display more levels in our theme and you are not aware the steps in this regard, please consider hiring a freelancer/developer to do this for you because we cannot provide custom services at the moment, sorry!

Hope this helps!

Thank you for the message!

Hello whpro,

Unfortunately, we cannot recommend this process because is WordPress related. You can try this and see how it works for you but please notice that we only can make recommendations regarding the theme we promote but not for WordPress. If you want to find more answers to your question regarding with WordPress, I suggest you opening a ticket support to WordPress because they will able to provide you a more accurate recommendation about this. If you want to find more details about how to update our theme, please consult our documentation here -> https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you for your understanding!

Hello geolits,

If you want to achieve a custom footer, you have to choose the footer style 5 because this kind of footer allows you to customize it as you wish. For more information about footer templates, please consult our documentation here -> https://forum.tagdiv.com/footer-templates/
http://screencast.com/t/tuAd4kjpkLQy -> http://screencast.com/t/NjEoDMd2

Hope this helps!

Thank you for the message!

Hello Marto,

Please try the code below and increase the margin-left attribute for your twitter sharing button.

.td-classic-sharing li {
margin-left: 10px;
}

Hope this helps!

If you need more assistance in this regard, please provide your website URL so I can inspect it closer and give you a more accurate code for this.

Thank you for the message!

Hello Larshell,

I have tested on my side and indeed, in this case, the color black does not work for this kind of header (header style 6)->it is a mini bug in the theme. The result you should see here -> http://screencast.com/t/WgqILfmo
Please try to use this value for black color #222 because is the same and add it in Theme panel, like this -> http://screencast.com/t/drnvqEHn
Also, if you want to have another style for your main menu, you have to change the header style. For more information about kinds of header, please consult our documentation here -> https://forum.tagdiv.com/header-styles/

Hope this helps and let us know how it goes!

Thank you for the message!