Hello laraklopp,

I have tested this case on my side with 2 different Facebook App ID for a different page and seems to works as expected. Please ensure you have set them correctly, without untested plugins, leave just Visual Composer active, clear all cache and see how it works.
If you need more assistance in this regard after you have followed this advice, please send us an email at contact@tagdiv.com with your login information (wp-admin) so I can further inspect your setup page. Also, please provide the link to this topic so we can know who you are and what the issue is.

Thank you for the message!

Hello Matija,

If you want to remove those white spaces, you have to reduce the paddings to 0 px. Please try the code below and add it in Theme panel->Custom CSS area.

The code is ->

.td-main-page-wrap {
padding-top:0;
}
.td-main-content-wrap {
padding-bottom: 0;
}

The result you should see here -> http://screencast.com/t/fDe5aLMr0qzg

If is not what you mean, please provide more details about your desired changes so I will be able to provide a more accurate response.

Thank you for the message!

Hello masc,

If you want to remove the author and the date of the category page, you have to use a bit of CSS code to hide it. Please try the code below and add it in Theme panel->Custom CSS area.

The code is ->

.category .td-module-meta-info {
display:none;
}

The result -> http://screencast.com/t/yDQw62bxQTA

If is not what you mean, please provide more details about your desired changes so I will be able to provide a more accurate response.

Thank you for the message!

Hello dizajn,

Please try the code below is you want to have a padding for your widget.

The code is ->

.widget_gcz_facebook_page_like {
padding-top:20px;
}

The result you should see here -> http://screencast.com/t/zdnghsc3ra

For your second request, please try to disable all the active plugins, leave just Visual Composer, clear all cache and instal only the plugins that come bundled with our theme. It could be the conflicting plugin that interferes our theme and produces this error.

Hope this helps!

If is not what you mean, please provide more details about your problem so I will be able to provide a more accurate response.

Thank you for the message!

Hello Larshell,

Please try to avoid using Load More pagination because in this case the theme will show you every time the random posts and it can repeat because the theme disregards that were later displayed.

Hope this helps!

Thank you for the message!

Hello drae,

Please try to update and your child theme that comes bundled with the latest version of our theme when downloading our package from ThemeForest. To each theme update, the child theme it’s changing and could cause some errors.

Thank you for the message!

Hello bhadrabalaram,

Please try only the code below in your CSS area. -> http://screencast.com/t/jrRGNdmke

The code is ->

.td-header-style-3 .td-header-sp-logo {
padding-left:0px;
margin-left: 0px;
}
.td-header-style-3 .td-header-sp-logo a img {
margin-left: 0px;
}

The result -> http://screencast.com/t/ndhjGZlxZqP

Hope this helps!

Thank you for the message!

Hello Matija,

I suppose that you are referring to Image Gallery as Visual Composer element. If you want to have background for this kind of element, you have to set it the stretch row and background-color for whole raw that contain this element from Visual Composer, like this -> http://screencast.com/t/bAfureuRGpu -> http://screencast.com/t/OtscDpTG1 -> http://screencast.com/t/FyIAEuxulQnk and the result you should see here -> http://screencast.com/t/xnnTDqYCUj8U
For your second request, unfortunately, the image will be fitted only by our width which is 1068 px. We cannot recommend increasing this because the layout of the site will be broken. If you want to display more levels in our theme and you are not aware the steps in this regard, please consider hiring a freelancer/developer to do this for you because we cannot provide custom services at the moment, sorry!

Hope this helps!

Thank you for the message!

Hello poporil,

If you want to change the icon for Comments with the word Comments, you have to alter the code where this icon is called, like this -> http://screencast.com/t/WL593sA7lj7 and the result you should see here -> http://screencast.com/t/Rmvt4xr2
For your second request, I suppose that you want to add other block under the related articles. If you want to do that, you have to alter the code from this type of template and use do_shortcode method to add the block. Please follow the next steps in order to achieve as you wish. In continuation, I will give you an example for inserting block_1 in post template style 1. First of all, you have to add the code from Visual Composer like this -> http://screencast.com/t/AxKsYI5m and the code will be this -> and you have to implement it inside this core file, like this -> http://screencast.com/t/KJSfXWdeDpIU and the result you should see here -> http://screencast.com/t/i1x6gGi58bL3

Hope this helps!

Thank you for the message!

Hello googmedia,

1)To default, it means that the Category filter must be set to ALL CATEGORIES for good results.
2)This is Ajax Filter and if you want to set only one category you have to set the correct field with the category ID, like this -> http://screencast.com/t/UBA6VMGJ8 For more information about Ajax Filter, please consult our documentation here -> https://forum.tagdiv.com/block-settings-tutorial/
3)The meta title could be controlled only by SEO Yoast plugin which we recommend being used in our theme for good results. If you want to change the meta title, please check this section -> http://screencast.com/t/yXNdMZIkI

Hope this helps!

Than kyou for the message!

Hello Holsinda,

Unfortunately, our theme does not have such an option to achieve as you wish. As you can see in our documentation, we have set by default the standard design for Review section. If you want to change the functionality and the design for this area, is needed to do some additional customization in code in this core file -> http://screencast.com/t/fRLZjkz7Tz and this thing involves custom work. If you want to display more levels in our theme and you do not have solid knowledge to accomplish this, please consider hiring a freelancer/developer to do this for you because we cannot provide custom services at the moment, sorry!

Thank you for your understanding!

Hello Matija,

Unfortunately, I do not understand very well what you mean about the background because I did not saw any background on your website that you gave me. Please provide more details about your desired changes so I will be able to provide a more accurate response.

Thank you for the message!

Hello Bono007,

Please notice that our theme does not create the ads but only render this by the code which you are introduced in the specific field from Theme panel, like this -> http://screencast.com/t/OTA9OuOAPHwI and if your code is not correct, the ads do not appear. I suggest you address to Google Adsense because they should be able to provide a more accurate response in that case.

Thank you for your understanding!

Hello WAttentionSG,

The latest version of WordPress is 4.4.2 and works as excepted with our theme. Please make sure that you have followed all the correct steps in order to install it. Also, please try to install the WordPress again according to this documentation here -> https://codex.wordpress.org/Installing_WordPress If you are not aware the steps to instal correctly the WordPress, please open a ticket to WP support or consider hiring a freelancer/developer to do the for you because we cannot provide custom services at the moment, but only we can guide you to the right direction.

Hope this helps!

Thak you for your understanding!

Hello Sayeed,

If you want to have the same block’s design for block 3, you have to use a bit of CSS code to accomplish this. Please try the code below and add it in Theme panel->Custom CSS area.

The code is ->

.td_block_3 .td_module_1 {
background: #fff;
padding-bottom: 15px;
margin-bottom: 17px;
border-radius: 5px;
box-shadow: 0px 2px 3px 0px #888888;
margin-left: 1px;
margin-right: 1px;
}
.td_block_3 .td_module_1 .td-module-title{
padding-left:2px;
padding-right:2px;
}
.td_block_3 .td_module_1 .td-module-meta-info {
padding-left:4px;
padding-right:4px;
}
.td_block_3 .td_module_1 img {
border-radius: 5px 5px 0 0;
}

The result you should see here -> http://screencast.com/t/8gVmrPoir

Hope this helps!

Thank you for your message!

Hello Andrii,

Unfortunately, our theme does not have such an option for modules from categories but only for Blocks. If you want to have this feature for Category pages, you have to alter the code and implement this with hard-coding. If you do not have advance knowledge for HTML/PHP/CSS/JS to accomplish this, please consider hiring a freelancer/developer to do this for your because we cannot provide custom work at the moment, sorry!

Thank you for your understanding!

Hello Sayeed,

Unfortunately, we cannot say for sure when the next update will be released because our developers decide this thing. We have a long list of fixes and improvements and usually we try to make updates to solve these problems and you will be informed by the Themeforest.

Thank you for the message!

Hello srampia,

1) If you want to reduce the space between Image and Post Heading for these kinds of Blocks, you have to use a bit of CSS for each to achieve as you want. Please try the code below and add it in Theme panel->Custom CSS area.

The code for Block 1 is ->

.td_block_1 .td_module_6 .item-details {
margin-left: 105px;
}
.td_block_1 .td_module_4 .td-module-thumb {
margin-bottom:5px;
}

The result is -> http://screencast.com/t/gUqqBDU31H

The code for Block 2 is ->

.td_block_2 .td_module_6 .item-details {
margin-left: 105px;
}
.td_block_2 .td_module_2 .td-module-thumb {
margin-bottom:5px;
}

The result is -> http://screencast.com/t/b4gRVm3Fu

The code for Block 4 is ->

.td_block_4 .td_module_2 .td-module-thumb {
margin-bottom:5px;
}

The result is -> http://screencast.com/t/KmaztW6G8NE

2)If you want to hide the meta info information, you have to use a CSS code to hide it. Try the code below and add in Theme panel->Csutom CSS area.

The code is ->

.td-module-meta-info{
display:none;
}

3)If you want to change the color of Post Heading and Excerps, please try thecode below.

The code is ->

.home .td-excerpt {
color:green;
}
.home .td-module-title a {
color:red;
}

The result -> http://screencast.com/t/Wgcylhm4z

Hope this helps!

Thank you for the message!

Hello cbur2107,

Unfortunately, our theme does not have such an option for your goal. It is necessary to create your own block with your desired changes. Please notice that is not a simple task to achieve that and is require custom work. If you want to implement blocks in our theme you have to use API method, according to our documentation here -> https://forum.tagdiv.com/td_api_blockadd/ If you want to display more levels in theme please notice that are require to do some additional customizations and is require to have a solid knowledge of PHP/HTML/JS/CSS to accomplish this. If you are not aware the steps in this regard, please consider hiring a freelancer/developer to do this for you. Usually, we recommend developers from studio.envato.com

Hope this helps!

Thank you for your understanding!

Hello wdrescher,

Unfortunately, the plugin used by you is not tested with our theme and we have no idea about the theme’s behaviour with this kind of plugin. Please notice that we have a list of our tested plugins here -> http://screencast.com/t/lWe1u7zfo wich the theme works as expected. Unfortunately, we cannot provide support for untested plugins and also we cannot provide custom work at the moment, sorry! If you do not know how to implement this plugin in our theme you should contact the author plugin to guide you in the right direction and read the plugin documentation and then try to implement it alone. If you want to display more levels in our theme and you are not aware the steps in this regard, please consider hiring a freelancer/developer to do that for you.
-> http://screencast.com/t/kG7hvXIKe <- Thank you for your understanding!

Hello drae,

I have checked your website and saw your problem with Custom Menu Page. Also, I notice that you have used child theme…please try to switch to the main theme, ensure that you have updated the Visual Composer, disable all the active plugins, leave just Visual Composer to active, clear all cache, purge CDN file is you used and install only the plugins that come bundled with our theme and rule out the conflicting plugins and check it again and see how it works. I suspect this problem as could be caused by your child theme…probably is not updated to the latest version and might cause some errors when the code is overwritten.

Hope this helps and let us know how it goes!

Thank you for the message!

Hello TimGER5,

Please try the following code and replaces it with the other. This will work for all Ad Banner and add a padding-bottom to 10px.

The code is ->

.td-a-rec {
padding-bottom:10px;
}

Thank you for the message!

Hello carmene,

Please try to configure the CloudFlare according to our documentation here -> https://forum.tagdiv.com/cloudflare-cdn/ Also, please notice that is not a simple task and is require to have some knowledge about this. If you are not aware the steps in this regard, please consider hiring a freelancer/developer to do this for you because we cannot provide custom work at the moment, sorry!
If I cannot inspect your website, I cannot provide you an accurate CSS code for your sidebar but only I can suggest you trying to target your text class from your sidebar and add this attribute with CSS code for Justify alignment -> text-align: justify;

Hope this helps!

Thank you for the message!

Hello Larshell,

By default, the behaviour of this kind of feature is that every refresh the images to be changed randomly but if you are using a cache plugin, this feature is directly affected by this and the images will be with cache and then you have the same images until the cache will be empty. For better results, you have to change the time to refresh cache memory from the plugin panel, like this -> http://screencast.com/t/SbVbae2m0GXo For more information about this plugin, please consult our documentation here -> https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you for the message!

Hello mflee,

Unfortunately, our theme does not have such an option to achieve 4 column to display your posts. Most of our blocks are structured on 3 columns. If you want to display 4 columns and you want to have the same style for blocks as in the example suggested by you, is require to do additional customizations that involve custom work. If you want to display more levels in our theme and you are not aware the steps in this regard, please consider hiring a freelancer/developer to do this for you because we cannot provide custom services at the moment, sorry!

Thank you for your understanding!