Hello mike6209,

I am glad that I could help you!

Thank you for your appreciation!

Hello T2N,

Unfortunately, we do not have any solution for minifying the files and also, we do not recommend using these. We use only Cloudflare and for more information about this, please consult our documentation here -> https://forum.tagdiv.com/cloudflare-cdn/

Thank you for the message!

Hello geroblu,

First of all, please ensure that you have some posts in your category, otherwise, does not show anything. If you want to set specific post to appear in your block, you have to use posts ID and add it in the corresponding field, like this -> http://screencast.com/t/DQXqJiPfq and the posts ID’s you can find them like this -> http://screencast.com/t/8xvNJpQ11

Also, please consult our Youtube section and see this tutorial -> https://www.youtube.com/watch?v=ss-BEobegAw because it might be more useful for you.

Hope this helps!

Thank you for the message!

Hello mayunathan,

You are talking about Ajax Filter feature. If you want to have only the desired categories showed on your dropdown bar, you have to set it from Block settings->Ajax filter with Category ID’s like this -> http://screencast.com/t/0FQutiMa -> http://screencast.com/t/7zSSIu4pX0O For more information about Ajax filter, please consult our documentation here -> https://forum.tagdiv.com/block-settings-tutorial/

Hope this helps!

Thank you for the message!

Hello ch.rammohan,

Unfortunately, only these configurations of our theme are tested with Cloudflare CDN, as you can see in our tutorial like this -> https://forum.tagdiv.com/cloudflare-cdn/ For more references in this regard, please consult this -> https://forum.tagdiv.com/topic/ssl/

Hope this helps!

Thank you for the message!

Hello orbofdarkness,

Unfortunately, our theme does not have such an option to change the position for Copyright because it is added on span element and if you try to change the parameters you can break the layout of the site, sorry!

Thank you for your understanding!

Hello Christina,

The DoubleClick ads aren’t recognized by theme’s ad system and the code is rendered as it is. The theme only works using google Adsense ad codes: https://forum.tagdiv.com/ads/ ..for other type of ads you can either use wp text widget or a plugin like Simple Ads Manager or AdRotate to render the code then use theme’s ad spots. For more references about this regard, you can consult this topic -> https://forum.tagdiv.com/topic/tutorial-responsive-ads-with-google-dfp/

Thanks.

Hello mike6209,

For achieving that, you have to use do_shotcode method with custom Ad to add this ad where you want. For example, if you are using post template 2, you have to edit loop-single-2.php file and add this snippet of the code -> <?php echo do_shortcode('[td_block_ad_box spot_id="custom_ad_1"]')?> in the desired place, before the featured image like this -> http://screencast.com/t/5hhHr99Iv Also, before check the results, please ensure that you have entered the AdSense code in Custom Ad filed like this -> http://screencast.com/t/OnwclhFX

The result you should see here -> http://screencast.com/t/5adXHIiPCYXl

Thank you for the message!

Hello Christina,

Unfortunately, our theme does not have such an option to set as you wish. For achieving that, it is necessary to find some plugins with this functionality and see how it works for you…you need the plugins for guest posting -> http://screencast.com/t/2S68T3XFtLd

Hope this helps!

Thank yu for the message!

Hello sary khames,

1)Please provide your website URL so I can inspect it closer. I cannot provide now an accurate response because is required to know your website because this is different for each header style used.

2)If you want to add the background for your header, you have to add it using a bit of CSS. Please try the code below and add it in Theme panel->Custom CSS area.

The code is ->

.td-header-bg {
background-image: url('http://wowslider.com/sliders/demo-5/data/images/saarschleife.jpg');
background-size: 1903px 200px;
background-repeat: no-repeat;
}

The result you should see here -> http://screencast.com/t/ThB4tslLhN

Hope this helps and let us know how it goes!

Thank you for the message!

Hello Arafat,

You talking about header Ads and for more information about how to set this kind of Ads, please consult our documentation here -> https://forum.tagdiv.com/header-ad/ as @Colgate suggested above.

If is not what you mean and you need more assistance in this regard, please provide more details about your desired changes so I will be able to provide a more accurate response.

Thank you for the message!

Hello newtag,

If you want to change the category template for a specific category, you can set this from Theme panel->Categories->Per category settings like this -> http://screencast.com/t/O7jiUlIKCj

Hope this helps!

If is not what you mean, please provide more details about your desired changes.

Thank you for the message!

Hello colgate,

Unfortunately, our theme does not have such an option to set the new window for the source/via but you can add target=”_blank” attribute to the via and source URL like this: http://screencast.com/t/yoOl4J4eN

Hope this helps!

Thank you for the message!

Hello fametaxi,

This kind of issue might be caused by the interference between untested plugins and also, it could be possible to appear some js errors in your console. Please try to disable all the active plugins, except Visual Composer, clears all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins. I have tested on my side and everything seems to work as expected, as you can see in our demo preview that this issue does not come from our theme.

If you need more assistance in this regard after my advice and if you problem is still there, please provide your website URL so I can further inspect the issue.

Hope this helps!

Thank you for the message!

Hello CEOELLIS,

This kind of feature is an element from Visual Composer and you can set it from News ticker settings, like this -> http://screencast.com/t/5vhZFlkTQT5

Thank you for the message!

Hello meremetia,

This is a known issue regarding the default WP thumbnail. Some modules use this thumbnail and if the post has no featured image, then this error will be displayed. There is a workaround until we fix it in the next major update. You can follow this topic to see how it can be done:
https://forum.tagdiv.com/topic/search-error-message-thumbnail-is-not-set/

Thank you!

Hello ninjaray,

This kind of workaround that I gave you above is not tested for Newspaper 4. If you do not want to do an update, you have to find some plugins with this functionality and try to see how it works for you because we do not have other solutions in this regard. Also, if you want to do some additional customizations to your site and you want to display more levels and you are not aware with the steps in this regard, please consider hiring a freelancer/developer to implement this thing for you because we cannot provide custom services at the moment, sorry!

Thank you for your understanding!

Hello bonaventura,

Unfortunately, our theme does not have such an option to change the width for this kind of module and for modules in general. This MX3 module has been designed to be used on 1 column and if you want to change the width the layout will be broken and it is necessary additional customizations. If you want to display more levels in our theme and you are not aware the steps in this regard, please consider hiring a freelancer/developer to do this for your because we cannot provide custom services at the moment, sorry!
Here you can find the file that creates this module -> http://screencast.com/t/tjblKB843YnT -> http://screencast.com/t/MApMVNJkp Also, if you want to create a new module for your desired changes, you have to use API method to do it and please consult our documentation here -> https://forum.tagdiv.com/td_api_moduleadd/

Thank you for your understanding!

Hello bradmiskell,

Please consult our documentation about Child Theme support. As you can see here -> https://forum.tagdiv.com/the-child-theme-support-tutorial/ the td_module_single.php Here you can find what kind of files could be overwritten by Child Theme and wich are not.

Hope this helps!

Thank you for the message!

Hello mustamar,

Unfortunately, this kind of file is not rewritten with child theme as you can see in our documentation, here -> https://forum.tagdiv.com/the-child-theme-support-tutorial/ and therefore is nothing happened. The single way to achieve this it to set manually.

Thank you for the message!

Hello BeautyGeek,

Please ensure that you have used the module that displays the excerpt otherwise, it will not appear. I have checked you website and I saw that you use module 1 for your category page and this module do not show the excerpts. In order to achieve as you wish, please consult our documentation about Excerpts here -> https://forum.tagdiv.com/newsmag-excerpts-introduction/ -> https://forum.tagdiv.com/newsmag-how-category-settings-work/

Hope this helps!

Thank you for the message!

Hello sohulk,

In the last updates, these setting were moved from Shortcodes to Formats like this -> http://screencast.com/t/qIBuA1qTm

If is not what you mean, please provide more details about your problem.

Thank you for the message!

Hello DaneOLeary,

Yes, the wp-admin means your login information wich contain your user and password wich are required to enter in your page set up, into your account (backend). Please send us an email with this information at contact@tagdiv.com so we can further inspect the problem and your page setup.

Thank you for the message!

Hello ifajig,

As @Chris S presented you above, please try to update the theme accordingly with our documentation here
https://forum.tagdiv.com/newsmag-how-to-update-the-theme/

Thank you for the message!

Hello sohulk,

I have done a lot of investigations in this regard and indeed, there is a problem with Ajax filter when the user does not enter the category ID, the dropdown will not display all the available categories. I have added this bug to our list of fixes and we try to resolve this issue as soon as possible.

Thank you for the message and sorry for the inconvenience!