Hello firetoss,

If you want to set a background-color for a specific category, you can set it from Theme panel->Categories, like this -> http://screencast.com/t/ylLvxK3o8

Hope this helps!

If is not what you mean, please provide more details about your desired changes so I will be able to provide more accurate response.

Thank you for the message!

Hello marketingthechange,

If you are using this classes to add your non-Adsense code we do not have standard dimensions but you can try to use these sizes for your Ads. -> http://screencast.com/t/BKNwKKU5X7

Hope this helps!

Thank you for the message!

Hello salimnazer,

This kind of error appears because you try to rule the script and this is not available because you have already the Newspaper 6.3.2 and this script is available only if you have version 4 and you have to update to version 6.

Always make a full backup of your current installation – https://codex.wordpress.org/WordPress_Backups and then do a clean update, meaning that we recommend that you delete the old version of the theme before uploading the new one – https://forum.tagdiv.com/how-to-update-the-theme-2/ update also the plugins that come bundled with the theme files from the /plugins folder. In the “how to update” guide is specified that you will have to run the script that will import from database your settings.

The shortcodes have been changed so old ones will not work anymore. Please note that old files customization or custom CSS will not work with the new version and you will have to adjust or re-add them.

All your customization are recorded in the database which is not affected by this update.

Hope this helps and let us know how it goes!

Thank you for the message and thank you for purchasing our theme.

Hello nicolai,

This issue is known when using CDN or loading fonts from a different source.
Take a look at this: http://screencast.com/t/AMjW530CSH6 and this: http://screencast.com/t/dLjEUGGwQUZ
The solution to this issue is simple. You will need to add some code to your .htaccess file like this post suggests: https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/

Hope this helps and let us know how

Hello firetoss,

If you want to set the Article Inline Ad for a specific post category, you have to use a bit of coding to fix it. You have to use in_category condition and add it in td_module_single_base.php file, like this -> http://screencast.com/t/Eshr1n5RzRh3

Hope this helps and let us know how it goes!

Thank you for the message!

Hello hugoac7,

This is the functionality of this kind of header style. All the time, the logo of this style will be below the main menu and on the sticky bar will be in line with the main menu, in the same bar. If you want to achieve as you want, please change the header style to another one that has this functionality for your logo. For more information about our headers, please consult our documentation here -> https://forum.tagdiv.com/header-styles/

If is not what you mean and if you need more assistance in this regard, please provide more details about your desired changes and also please provide your website URL so I can inspect it closer.

Thank you for the message!

Hello aslam,

If you want to get rid of this feature, you have to use a bit of CSS to hide it. Please try the code below and add it in Theme panel-> Custom CSS area.

The code is ->

.td-category-pulldown-filter {
display:none;
}

If is not what you mean and if you need more assistance in this regard, please provide more details about your desired changes and also provide your website URL so I can further inspect it.

Thank you for the message!

Hello brasilnaitalia,

Unfortunately, your plugin is not tested for our theme and we cannot provide support for untested plugins. We have a list with our tested plugins, as you can see here -> http://screencast.com/t/JYZzUJG2cxu and with these our theme works fine. Please notice that the Newspaper 6 is a whole new theme and if your plugin was worked fine with Newspaper 4 it is possible does not work with Newspaper 6 from miscellaneous reason wich could appear between our theme and this plugin, sorry! Please try to find other plugins with this functionality and see how it work for you.

Thank you for the message!

Hello carmene,

Unfortunately, If you have hired a freelancer or developer that have broken your website, please contact him to resolve the issue. I have no idea what kind of changes has done in this regard and why your mobile version does not work properly because our theme by default, as you can see in our demo works perfectly. Maybe this problem is coming from your untested plugins wich can interfere with our theme. Try to disable all the active plugins, leave just Visual Composer and install only the plugins that come bundled with our theme.

Sorry for the inconvenience, but we cannot provide custom services and support for your untested plugins and for some additional customizations that you have added.

Thank you for the message!

Hello carmene,

Unfortunately, we cannot provide custom service at the moment and we cannot do your desired changes into your page setup. Above, I have presented you the steps will be followed in this regard and please try to implement. I can only point you in the right direction, but I can’t implement any customization for you.

Thank you for your understanding!

Hello Oumaruto,

Unfortunately, these were changed from your shortcode to format filed in left side, like this -> http://screencast.com/t/TXwiFGdn2wa

Thank you for the message!

Salut Cristi990,

Daca vrei sa iti apara ca pagina de start HOME cand ti se deschide site-ul, trebuie sa iti setezi pagina HOME ca fiind FRONT PAGE de aici -> http://screencast.com/t/8kuAaV2Qv0b

Multumesc pentru mesaj.

Hello pinnaclecompass,

Unfortunately, we have missed this but surely, in the future update, this issue will be resolved.

Sorry for the inconvenience!

Thank you for the message!

Hello pinnaclecompass,

If you want to move your article top Ad above the featured image for post template style 1, you have to use the do_shortcode method. First of all, please ensure that you have added your Ad code into Custom Ad 1 field like this -> http://screencast.com/t/zr6GWv3hZ and then you have to add this code ->
<?php echo do_shortcode('[td_block_ad_box spot_id="custom_ad_1"]'); ?> in loop-single.php file like this -> http://screencast.com/t/hsXIUf3qA
The result you should see here -> http://screencast.com/t/j5xucHQpEYu4

Hope this helps and let us know how it goes!

Thank you for the message!

Hello Marto,

Unfortunately, the Font Awesome plugin is not tested for our site but only Font Awesome for menu and we cannot provide support for untested plugins. Our tested plugins are -> http://screencast.com/t/g1M1YoVMH1 I have tested on my side The Font Awesome plugin and indeed, the icons does not appear on the block but only in Visual Composer. In order to achieve the better results implies more additionals customizations and we cannot provide custom services at the moment, sorry! For more information about this, you should take a look over this documentation here -> http://astronautweb.co/snippet/font-awesome/
If you want to display more levels in our theme and you are not aware with steps in this regard, please consider hiring a freelancer/developer to do this for you. You can hire freelancer/developer from studio.envato.com.

Hope this helps!

Thank you for your understanding!

Hello rcallejonvillalobos,

If you want to show the date in the top menu only for PC desktop, please try the code below and add it in Theme panel->Advanced CSS area like this -> http://screencast.com/t/Lm9wC46u0HT

The code is ->

.td_data_time {
display:none;
}

Thank you for the message!

Hello Ablai,

Always make a full backup of your current installation – https://codex.wordpress.org/WordPress_Backups and then do a clean update, meaning that we recommend that you delete the old version of the theme before uploading the new one – https://forum.tagdiv.com/how-to-update-the-theme-2/ update also the plugins that come bundled with the theme files from the /plugins folder. In the “how to update” guide is specified that you will have to run the script that will import from database your settings.

Bottom line is that newspaper 6 is a whole new theme built from scratch.
Unfortunately, you will have to clear your agenda and spare a bit of time to adjust all your settings to the new version of the theme.

If you have already Newspaper 6 and you want only to do the update to latest version, you should make this without any problem. All your customization are recorded in the database which is not affected by this update.

Hope this helps!

Thank you for the message!

Hello hamiig,

I have checked your website and saw that you are using an old version of Newspaper 6.5.1. Please try to update to the latest version because this kind of issue was resolved in the latest updates. This kind of issue was created by the latest version of WordPress 4.4.1. Please try to update your theme in according to our documentation here -> https://forum.tagdiv.com/how-to-update-the-theme-2/ and also, please update and the Visual Composer like this -> https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Please do a backup for your additional customization before the update. For more information about backup, please check this -> https://codex.wordpress.org/WordPress_Backups

Hope this helps!

Thank you for the message!

Hello Pawares,

The Envato toolkit sometimes creates issues (not only with our theme) so please follow this tutorial to update your theme: https://forum.tagdiv.com/how-to-update-the-theme-2/ We usually recommend FTP as it’s the safest method of the update since it does not depend on additional software.

I have checked you website and I noticed that you do not use background-image for the entire site like this http://screencast.com/t/YJshdLEz8 and you are using background-color only for some category. This post http://www.aseanvibe.com/supernap-international-to-build-supernap-thailand-the-first-tier-iv-gold-data-center-in-asia/ does not have the background-image because it category is BUSINESS and this does not have the background image set it.
This post http://www.aseanvibe.com/banks-urged-to-adopt-new-approach-to-meet-todays-changing-security-landscape/ have the background-image because this post is part of FINANCIAL category wich has background image set it from Theme panel – http://screencast.com/t/XCL6GPd8S

So, if you want to have background-image for all your posts, you have to set the background-image to be general, for the entire site.

Hope this helps!

Thank you for the message!

Hello gauravkohli,

Please try the code below and add it in Theme panel->Custom CSS area.

#td-top-search {
position: relative;
right: -80px;
margin-top: -42px;
}

The result -> http://screencast.com/t/2vHOr1x0CL

Hope this helps!

Thanks.

Hello hedfox,

If you want do not have the twice image, please try to use another post template wich do not have featured image in content, like Header Style 5.

Hope this helps!

If is not what you mean, please provide more details about your desired changes so I will be able to provide a more accurate response.

Thank you!

Hello

If you want to change your slider pagination with a bigger one and change the colors, please try the code below and add it in Theme panel->Custom CSS

The code is ->

.iosSlider-col-3 .td-icon-left, .iosSlider-col-3 .td-icon-right {
font-size: 100px!important;
color: green!important;
}

The result you should see here -> http://screencast.com/t/L1XSpdTkry

If is not what you mean and if you want to have just like into your example, please try to find some plugins with this functionality and see how it works for you. Please notice that is not a simple task and this implies custom work. If you are not aware with the steps in this regard, please consider hiring a freelancer/developer to implement this custom pagination for your slider because we cannot provide custom services at the moment, sorry!

Hope this helps!

Thank you for the message!

Hello BretonGroup,

Please try the code below and add it in Theme panel->Custom CSS area.

The code is ->

.menu-item-517 .sub-menu {
width: 300px !important;
}

The result you should see here -> http://screencast.com/t/rKOtlV3T2

If is not what you mean, please provide more details about your desired changes so I will be albe to provide a more accurate response.

Hope this helps!

Thank you for the message!

Hello rcallejonvillalobos,

There is an option for it in Theme panel, like this -> http://screencast.com/t/QkGhEHdRqDTN and the result you should see here -> http://screencast.com/t/g8zot6i09Gr

Thank you for the message!

Hello RachelG,

Unfortunately, as you can see, our theme does not have such an option to achieve 5 latest posts laid out in 5 columns. Please try to find some plugins with this functionality and see how it works for your end.
If you want to display more levels in our theme and you are not aware the steps in this regard, please consider hiring a freelancer/developer to do this for you because we cannot provide custom services at the moment, sorry!

Thank yu for your understanding!