Hello fyneus,

In order to achieve as you wish, please consult this topic about the same request -> https://forum.tagdiv.com/topic/mega-menu-with-grid-columns/

Hope this helps and let us know how it goes!

Thank you for the message!

Hello nicolai,

I suspect this problem might be caused by the interference between your untested plugins with our theme. Please try to disable all the active plugins, leave just Visual Composer, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Also, please check your HTML customization and ensure that you have followed the correct steps and also ensure that you do not have any tags opened.

Hope this helps and let us know how it goes!

Thank you for the message!

Hello salimnazer,

Please try to clear your cache in order to achieve the best result and try it again. Also, I saw that you use an older version of our theme and we recommend to do an update for the latest version. Before doing an update, please do a backup for your all customizations.

Hope this helps and let us know how it goes!

Thank you for the message!

Hello fermin,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect the issue. Also, please copy the link to this topic and paste into the mail so we know who you are and what the issue is.

Thank you for the message!

Hello BhawaniGarg,

I was sent you at your email the patch 6.6.3 to 6.6.5. You can rule this patch for your theme without any problems according to our documentation.

Thank you for the message!

Buna nicolai,

Multumim pentru aprecierea dumnevoastra si ne bucuram ca tema noastra se plieaza exact pentru ce aveti dumneavoastra nevoie.

O zi frumoasa in continuare!

Hello Marto,

Unfortunately, our theme does not have such an option to show inline all your menu items. If you want to have more menu items, this will descend on the next line. Also, you can change the font-size to reduce it in order to achieve more in line items for your menu -> http://screencast.com/t/UY2KuDIdkbq and then, you are needed to do some additional customization that required custom work and we cannot provide custom services at the moment, sorry!

Thank you for the message!

Hello Adam Niewiadomski,

Yes. All the demos have the same core theme (Car, Travel, Blog Classic, etc) and are meant to exemplify users how to use our theme. Our theme is optimised for Seo but you have to use SEO Yoast plugin for this, has the responsiveness layout and also support all kind of Google Ads and Adsense, as you can see in our documentation here -> https://forum.tagdiv.com/header-ad/ For more information about our theme functionalities, please consult our documentation here -> https://forum.tagdiv.com/wordpress-information/

Hope this helps!

Thank you for the message!

Hello cookingpanda,

Unfortunately, if you want to move your post pagination, please notice that it is not a simple task and implies more additional customizations and require custom work. If you want to display more levels in our theme and if you are not aware the steps in this regard, please consider hiring a freelancer/developer to implement this for you because we cannot provide custom services at the moment, sorry!
Below, I gave you an example if you want to change the arrow design. It is necessary to use a bit of CSS to implement this on your theme. Please check the code below and try to implement this to your side and you should do in the same way for the previous arrow if you need this.

.page-nav a:last-child {
background-image: url('https://cdn0.iconfinder.com/data/icons/arrows-volume-4/48/246-128.png');
background-size: 33px 30px;
background-repeat: no-repeat;
}
.td-icon-menu-right:before {
content: '';
}

The result you should see here -> http://screencast.com/t/9hhTjyz2H44G

Hope this helps!

Thank you for the message and for your understanding!

Hello Harrison,

I have checked the both websites and I have noticed that is used header style 10. This kind of template uses the full logo for displaying and there is no restriction for your logo size. For a better result, you should have a high dimension for your image logo. If you want to increase the size of this you have to do it using a bit of CSS. If you want to have the same dimension to your logo as in the other site, you have to use the code below and add it in Theme panel->Custom CSS area.

The code is ->

.td-logo {
width: 472px;
height: 86px;
}

The result you should see here -> http://screencast.com/t/8IFG1DDeDJ

If you want to have a good design for your logo, you should load an high logo image with these dimensions by default, without using CSS code to increase the size of them.

If you want to do some HTML changes for this template, you have to do them in heaser-style-10.php file, like this -> http://screencast.com/t/lio9I7aoFS

If is not what you mean, please provide more details about your desired changes so I will be able to provide a more accurate response.

Thank you for the message!

Hello dailynews,

Our theme uses a lot of predefined thumbnails in blocks and modules. If you check the Theme panel->Block settings area you can see the list with all dimensions of the thumbs wich is used in the theme and which elements -> blocks/modules uses -> http://screencast.com/t/tQuimSer9 If you want to exclude the cropping system wich you have to use the right dimension for your images.

Our theme uses the system of cropping from center to top. The theme uses thumbs to reduce the page size and speed up page loading time. From each image uploaded are generated thumbs for each thumb size used by the theme. Basically, when a post it’s displayed on the page in a block, the featured image displayed is not the one which you uploaded in the media file, it’s a thumb cropped from the original image at the precise dimension. To change the picture orientation most likely you will need a different cropping system. We use a WordPress function – add_image_size() – you can read about it here – https://codex.wordpress.org/Function_Reference/add_image_size – and here – http://www.davidtan.org/wordpress-hard-crop-vs-soft-crop-difference-comparison-example/
Our theme crop (cut) thumbnails in some cases to avoid creating a lot of thumbnails in order to reduce to load more spaces on the server.
If you don’t have the possibility to upload large images you could use a combination of plugins to upscale the thumbs – Thumbnail Upscale and Force Regenerate.

Hope this helps!

Thank you for the message!

Salut Cristi990,

Pagina de blog foloseste module si o poti seta din Theme panel astfel -> http://screencast.com/t/UFIm7ofCmA Ceea ce mi-ai aratat mai sus sunt blocuri, iar acestea pot fi setate din Theme panel numai pentru o pagina statica, cu ajutorul Visual Composer-ului. Daca vrei sa adaugi blocuri pe pagina ta de blog, singura modalitate prin care le poti insera este din cod cu ajutorul metodei do_shortcode. Fisierul care trebuie modificat este index.php. Te rog sa observi ca nu este o sarcina foare usoara si necesita customizari ulterioare. Daca nu sti pasii despre care am vorbit mai sus, ar trebui sa angajezi un freelancer/developer pentru a te ajuta in acest scop deoarece noi nu oferim servicii personalizate momentan, imi pare rau.

Multumesc pentru mesaj!

Hello Javier,

Please try the code below and add it in Theme panel->Custom CSS area.

.td-header-wrap .td-affix .sf-menu > li > a {
color:#bed600!important;
}

The result you should see here -> http://screencast.com/t/3aBRl9SQzdN

Thank you for the message!

Hello

Please try to use !important tag and try to replace the code that I gave you above with the below code.

.sf-menu > li > a:after {
display:none!important;
}

I have checked the code again on my side on your website and seems to works as expected.

Thank you for the message!

Hello svharishtech,

I suppose that you are referring to category tag. If you want to activate it, you can do it from Theme panel->Blocks settings->Category Tag Modules/Blocks. Please ensure that you have active all these options to achieve as you wish. -> http://screencast.com/t/xfXk6OtK

Hope this helps!

Thank you for the message!

Hello sunkast,

I have checked your website and I saw the issue with your embed video for Firefox. It is strange…I have added this bug in our list of fixes and it will be fixed in the future updates. Also, I saw that your videos are old and maybe, in the meantime, URL Youtube have changed from HTTP to HTTPS and you have remained to HTTP.

Sorry for the inconvenience!

Thank you for the message!

Hello cookingpanda,

Please consult this topic -> https://forum.tagdiv.com/topic/next-previous-buttons/ Here you can find how to change the arrow design.

If you need more assistance in this regard, please provide some screenshots for your desired changes for a better understanding.

Hope this helps!

Thank you for the message!

Hello joyceloh,

By default, our search live button has been set it to allow only the posts when you want to change in site. If you want to display the pages, you have to alter a bit the td_data_source.php file in order to achieve as you wish, like this -> http://screencast.com/t/XrlSLklqi and the result you should see here -> http://screencast.com/t/EpvlqYwdB

Hope this helps!

If is not what you mean, please provide more details about this so I will be able to provide a more accurate response.

Thank you for the message!

Hello yycnow,

If you want to remove that white space, you have to use a bit of CSS. Please try the code below and add it in Theme panel->Custom CSS area.

.td-main-content-wrap {
padding-bottom: 0;
}
.td-cars .td-black-row {
margin-bottom: 0px !important;
}

The result -> http://screencast.com/t/WE0gNLWi

If you want to have the different color for each page, you have to target it by page ID.

..page-id-3551 .td-main-content-wrap {
background-color: black;
}

The result -> http://screencast.com/t/MkuqlcmWe

Please notice that you have to do some customizations to give a good look.

Hope this helps!

Thank you for the message!

Hello yycnow,

To give the best results, you have to use the follow dimensions for your featured images according to your single template used by you. If you cannot achieve the specific dimension please load the size as close to the specific dimensions that I gave you below, otherwise, the image quality is lost.

Single templae 3 -> 1068*712 px
Single template 4 ->1068*685 px
Single template 6 ->1903*700 px
Single template 7 ->1903*700 px
Single template 8 ->full HD ->background

Hope this helps and let us know how it goes!

Thank you for the message!

Hello dungtrong,

You will need to increase those parameters you pointed out. The system parameters should be green. Please follow this guide to increase these values: https://forum.tagdiv.com/system-status-parameters-guide/

Hope this helps and let us know how it goes!

Thank you!

Hello BhawaniGarg,

When a new update is coming, you have to receive from Envato ThemeForest this message on email and you have to download the update from your account and install according to our documentation, here -> https://forum.tagdiv.com/how-to-update-the-theme-2/ -> https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Thank you for the message!

Hello zetam1320,

If you want to change the style of the “Load more” button to be more visible, you have to use a bit of CSS. Please try the code below and add it in Theme panel->Custom CSS area.

.td_ajax_load_more {
font-size:15px;
background-color:red;
color:white!important;
padding: 15px 20px;
}

The result-> http://screencast.com/t/m9nIvchxEr

Please notice you should adjust these values as you wish.

Hope this helps and let us know how it goes!

Thank you for the message!

Hello wash,

This issue is known when using CDN or loading fonts from a different source.
Take a look at this: http://screencast.com/t/AMjW530CSH6 and this: http://screencast.com/t/dLjEUGGwQUZ
The solution to this issue is simple. You will need to add some code to your .htaccess file like this post suggests: https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/

Thank you for the message!

Hello heavyside,

I suppose that you are referring to author box. If you want to change the place of this feature, you have to do some changes in code. You have to alter the code in loop-single-1.php according to your single template used by you, like this -> http://screencast.com/t/RtXCVE3F6Kv
The result you should see here -> http://screencast.com/t/Llga46vB5tz

If is not what you mean, please provide more details for your desired change so I will be able to provide a more accurate response.

Thank you for the message!