Hello George,

If you want to change the name of the block in your 404 page, it is necessary to alter the 404.php file like this: http://screencast.com/t/G1CduQ025b

Thank you for the message!

Hello Ecrea,

I’ve checked your website and I saw that you have some js errors in your console, like this: http://screencast.com/t/JoMEzgBh …

First of all, please try to disable all the active plugins, except Visual Composer, clear all your caches and install only the plugins that come bundled with our theme. I saw that you have a big list of plugins and some of those are not tested with our theme and might produce conflicts.

Here, http://screencast.com/t/nOIuuSWpvE you can see our list of plugins tested. You should also check your system status parameters: http://screencast.com/t/bpnfaltKJ and try to get them all green by following this tutorial: https://forum.tagdiv.com/system-status-parameters-guide/ After you have followed these steps, if your problem is still there, please let us know.

Hope this helps and let us know how it goes!

Thank you for the message!

Hello,

There is an option for it in Theme panel, like this: http://screencast.com/t/tvFqbmHIlTrS

Thank you for the message!

Hello frankcf,

Unfortunately, our theme has not been designed to have this feature. As you can see in the tutorial that you gave me as example, it is a feature only for SmartMag theme. To achieve this, it is not a simple task and are required custom work. If you are not aware of the steps that should follow to achieve this, please consider hiring a freelancer/developer to do this thing for you, because we cannot provide custom work for the moment, sorry!
Another possibility for you would be to find a plugin with this functionality.

Hope this helps!

Thank you for your understanding!

Hello Sujjad,

If the problem with pagination is not solved, please send us an email at contact@tagdiv.com and provide your log-in information so we can take a look at your page setup. Please also provide a link to this topic so we know who you are.

Thank you for the message!

Hello dmalhotra,

I’ve tested on my side with the ultimate version of WordPress and the category pagination seems to work perfectly. Please try to disable all the active plugins, except Visual Composer, clear all your caches and install only the plugins that come bundled with our theme. After these changes, if your problem is still there, please send us an email at contact@tagdiv.com and provide your log-in information so we can take a look at your page setup. Please also provide a link to this topic so we know who you are.

Hope this helps and let us know how it goes!

Thank you for the message!

Hello,

I’ve tested on my side with the ultimate version of WordPress and the category pagination seems to work perfectly. Please try to disable all the active plugins, except Visual Composer, clear all your caches and install only the plugins that come bundled with our theme. After these changes, if your problem is still there, please send us an email at contact@tagdiv.com and provide your log-in information so we can take a look at your page setup. Please also provide a link to this topic so we know who you are.

Hope this helps and let us know how it goes!

Thank you for the message!

Hello Sprite_zaa,

Please check the link below. Here, you should find the simplest way to achieve displaying the pages into blocks.
https://forum.tagdiv.com/topic/use-pages-in-big-grid-3/

Hope this helps and let us know how it goes!

Thank you for the message!

Hello minhtien0408,

Please make sure that you have installed the latest version of Social Counter (3.1). To be sure that you have used this version, please check in your Social Facebook Settings if you have this fields http://screencast.com/t/wItNbwKUGq9w (Facebook App Id, Facebook Security Key, Facebook Access Token), otherwise, please remove your social counter plugin and install from Plugins Section within Wp panel, like this: http://screencast.com/t/dM3Dig1Cbd7 .

For more information about this, pleae consult our documentation, here: https://forum.tagdiv.com/newsmag-tagdiv-social-counter-tutorial/

After these changes, if the problem is still there, please let us know.

Hope this helps!

Thank you for the message!

Hello awtown,

Glad that I could helped!

Thank you for the message!

Hello ghostmi,

The code of the banner ad, have not been changed in new update. I suppose that you put something else incorrect in Ads filed that caused the problem with mega menu. Now, I’ve checked your website and everything works fine.

Thank you for the message!

Hello AWAY FROM LIFE,

Please check the list below with Summary of Roles in WordPress https://codex.wordpress.org/Roles_and_Capabilities Normally, as author users you should permit to add an embed code on the post. Please try to make a higher, look like Editor and check if with this can you permit to add the embed code.

Hope this helps and let us know how it goes!

Thank you!

Hello ronaldliive,

Unfortunately there is not an option to Auto-update. You have to update it manually, if you want when the message warns you in the panel.

Thank you!

Hello Sprite_zaa,

Please provide more details about what you want to change in your website. Please be more specific about this, so I can be able to provide a more accurate response.

Thank you for the message!

Hello cameltoe,

Please make you sure that you have active on your side only the plugins that come bundled with our theme. The above plugins that you are presented are not tested with our theme and we have no idea what is the theme behavior with these plugins. Please check the Active list of plugins, from Dashboard and click to Deactivate if you have another plugins. http://screencast.com/t/7414t5hinaT

Hope this helps and let us know how it goes!

Thank you!

Hello gmaio,

If you want to set you background as scroll one and auto-resize, please changes this from Theme panel->Background, like this: http://screencast.com/t/1MaFRXEgkm – http://screencast.com/t/RXvuH4DIP .

Hope this helps!

Thank you for the message!

Hello crictracker,

I’ve check your website and I saw your problem with Category pagination. Please try to disable all the active plugins, except Visual Composer, clear all your caches and install only the plugins that come bundle with our Theme and try again. The problem may be caused by conflicting plugins.

Hope this helps and let us know how it goes!

Thank you for the message!

Hello ronaldliive,

I’ve checked your website and I saw the error. Do you have any customization on your theme? Please try to update theme to the ultimate version.

You will have to re-add/add some options as the theme contain now more features. If you run the import script after the update it should – https://forum.tagdiv.com/how-to-update-the-theme-2/

Before update please backup the site (database and files) – https://codex.wordpress.org/WordPress_Backups

You have to remove theme via FTP and install the new one and also the plugins that come with the theme files, you can find them it in the theme package inside the Plugins folder – http://screencast.com/t/lkrma6blYE

Also, please try to change your modules on category and check if the problem persists. http://screencast.com/t/owBvphWu

Hope this helps and let us know how it goes!

Thank you for the message!

Hello adi_mitran,

Another alternative would be to use another style of smartlist (2 or 4) until the problem will be solved.

Hope this helps!

Thank you for your understanding!

Hello Berbi,

You can add the caption to your featured image from WP panel, when you add your featured image, like this:
http://screencast.com/t/JdultvkTz – http://screencast.com/t/XAjj17lKAPD – http://screencast.com/t/RSmrYGLQ

Hope this helps and let us know how it goes!

Thank you for the message!

Hello jerocarson,

Please try the code above, without .single_template in your Theme panel.

.td-post-content {
padding: 0px;
}
.td-post-featured-image img {
width: 100%;
}

The result: http://screencast.com/t/gH42hD4VzMH

I suggest to use template style 3 if you like, because it is not an easy task to change the default template to look similar with the template style 3. The featured image in the default template is in the same container with the content and in the template style 3 is in other container and when you try to change this may appear other problems.

Hope this helps and let us know how it goes!

Thank you for your understanding!

Hello debarup,

Yes, please send an email with your login details for this at contact@tagdiv.com and provide your site url so we can take a look, also paste a link to this topic so we can know who you are and what your issue is.

Thank you for the message!

Hello George,

This problem may be caused due that Css execute the setting in cascading. If you have a more custom Css in your area, until the Css execute this code, it is possible to appear that flicker. You can try to place the code directly in your Style.css or if you want to disable this, you should remove the line in header_style used, like this: http://screencast.com/t/IK18hoIWk20e (it is an example for header style 1).

Hope this helps and let us know how it goes!

Thank you!

Hello suipowers,

Please try the code below and place it in Custom Css area, like this: http://screencast.com/t/QSomZN6xkp

.td-pb-span4 .td_module_1 .td-post-date {
display:none;
}
.td_module_1.td_module_wrap{
padding-bottom:0;
}

The result you should see here: http://screencast.com/t/V3mazwMmmoLM

If you want to hide the date, everywhere appears block 3, you can use the same above code, without .td-pb-span4 http://screencast.com/t/lNdCXi1yW

If is not what you mean, please provide more details about this.

Hope this helps and let us know how it goes!

Thank you!

Hello Danijela,

I’ve checked your website and I saw that you have a lot of errors in your console, like this: http://screencast.com/t/Rjfa2UxaZLbq . Please try to disable all the active plugins, except Visual Composer, clear all your caches and install only the plugins that come bundle with our theme and try it again. After this changes, if your problem is still there, please let us know.

Hope this helps!

Thank you for the message!