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Calin
tagDiv Staff

Hello emmalabbe,

You’ll need to install and activate the tagDiv Composer -> http://prntscr.com/pe8d3i -> https://forum.tagdiv.com/install-via-wordpress/ after that all the panel tabs will be display.

Thank you!

Calin
tagDiv Staff

Hello,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If you are using the Disqus plugin, please deactivate it from pages, let it only on posts.

Thank you!

Calin
tagDiv Staff

Hello,

Please reply on email until this problem would be solved.

Thank you for your understanding!

Calin
tagDiv Staff

Hello,

Did you include the link of this topic in the email, in this way we’ll identified you more easy.

Thank you!

Calin
tagDiv Staff

Hello,

Please check individual categories and set theme on Style 3 or on default -> http://prntscr.com/pe857v -> https://forum.tagdiv.com/default-category-settings/

Thank you!

Calin
tagDiv Staff

Hello,

Please make a full backup to your website and send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Calin
tagDiv Staff

Hello,

Yes, is look like the browser do not recognize the html code that you have set -> http://prntscr.com/pe7s3x is like is not set in that container.
Please make a quick test to see if this is happen with a default WordPress theme too.
Also this problem appear only on this page (search page) ?

Thank you!

Calin
tagDiv Staff

Hello,

Yes, both of theme are amp auto ads.

Thank you!

Calin
tagDiv Staff

Hello,

From what I can see you menu is just fine on mobile -> http://prntscr.com/pe7a92
when is look like this -> http://prntscr.com/pe79ax you are on amp, and for amp the menu is expand.
Our related articles already have this color set -> http://prntscr.com/pe7bd9 , but if you want to change the color you can try this code -> http://prntscr.com/pe7c7v
.single .td_block_related_posts a {
color: #e2f6;
}

From what I can see your footer is the same on desktop and mobile -> http://prntscr.com/pe7d9b -> http://prntscr.com/pe7kaq
The color from the logo is from the action method, this is for all icons that are clickable.

Thank you!

Calin
tagDiv Staff

Hello,

So you need only a simple menu with sub-menus,also our menu do not have set limit for chars long in menu; if is so the you can do it like this -> http://prntscr.com/pe75db -> http://prntscr.com/pe76ca -> https://forum.tagdiv.com/main-menu/ using a cloud header you can adjust the menu style -> http://prntscr.com/pe772u

Hope this will help you!
Thank you!

Calin
tagDiv Staff

Hello,

Unfortunately for the moment the mobile theme do not have this option, so in order to achieve this, you’ll need to use a custom css like this one -> http://prntscr.com/pe6au4
header .entry-title, .td-category a {
color: #001f59;
}

The code will change the post title and category from inside a post.
The code need to be set in Theme Panel> Mobile Theme > Custom code> css.
Also the menu on mobile theme should not be expended, please make sure that you do not have a plugin conflict or a custom css that provide this problem, if the problem persist, please provide me a link to your website.

Thank you for your understanding!

Calin
tagDiv Staff

Hi,

In order to achieve that you’ll need to use this custom css -> http://prntscr.com/pe68gp
.td-category-description p{
line-height: 30px;
}

The code need to be set in theme panel > custom code> Custom css
If this is not help you, please provide me a link to your category description.

Thank you!

Calin
tagDiv Staff

Hello,

The Latest articles that you have in the homepage came from the page template -> https://forum.tagdiv.com/newsmag-page-templates/ -> Page Builder + Latest Articles + Pagination.

Thank you!

Calin
tagDiv Staff

Hello,

Please provide me a link to this page, in this way I will be able to inspect this problem and provide you an working answer.

Thank you!

Calin
tagDiv Staff

Hello,

Please provide me a link where I can inspect this problem, maybe you are using a demo that have specific background colors.

Thank you!

Calin
tagDiv Staff

Hello,

From what I can see the social counter show more like -> http://prntscr.com/pdsy0t please check the fixed count option -> http://prntscr.com/pdsyl5
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you!

Calin
tagDiv Staff

Hello,

Please you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Calin
tagDiv Staff

Hello,

This is a strange case, the only way I image that the widget disappeared would be if was delete by some one or it was set in a demo sidebar ( if was set in a demo sidebar, then this was delete once that the demo was change/uninstall).

Thank you for your understanding!

Calin
tagDiv Staff

Hello,

Please check our documentation for When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/
If this is not what you mean, please provide some more details and screenshots.

Thank you!

Calin
tagDiv Staff

Hello,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also please provide me a link where I can inspect this problem.

Let me know the results!

Calin
tagDiv Staff

Hello,

If you are referring to the categories from category page, then you need to set to category template style 3 -> http://prntscr.com/pdp8a5 -> http://prntscr.com/pdparr
If there is still a problem, or this is not what you mean, please provide some more details.

Thank you!

Calin
tagDiv Staff

Hello,

If you want to delete a row, you can delete a row with the empty column like using the right click on the row icon -> http://prntscr.com/owlyuw -> http://prntscr.com/owlynq or using the drag and drop -> http://prntscr.com/owlz2r
If this is not what you mean, please provide me some more details.
Please notice that you can not delete the empty column only the row that contain empty columns.

Thank you!

Calin
tagDiv Staff

Hello,

In order to remove the footer on specific pages/post you’ll need to set the post/page id like this https://www.screencast.com/t/U3fS8lBn and the specific footer class .
The code need to be set in theme panel> Custom code> Custom css
This code is only for the above page to remove the footer ->
.page-id-21695 .td-footer-wrapper {
display: none;
}

If you want to remove the sub-footer to, you’ll need to use this custom css -> http://prntscr.com/pdp4xc
.page-id-21695 .td-footer-wrapper, .page-id-21695 .td-sub-footer-container {
display: none;
}

Thank you!

Calin
tagDiv Staff

Hello,

This can be achieve only with custom css, but you can use the tagDiv Cloud Library and the header manager to build/edit cloud headers how you want.
Here is the custom css:
.td-header-style-2 .td-banner-wrap-full {
display: none;
}

You’ll need to set it Theme panel> Custom code> Custom css

Thank you!

Calin
tagDiv Staff

Hello,

Please provide me a link where I can inspect this.
For the problem with full width, make sure that you do not have set a background color or image -> https://forum.tagdiv.com/background-introduction/

Thank you!

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