Hello,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!

Hello,

The social counter is update once on 3 hours, if there has pass more then 3 hours you can clear all cache, this should force the plugin to make a request to your facebook account.

Thank you!

Hello,

Unfortunately this is the only cache plugin -> http://prntscr.com/pdouef that we tested with our theme, therefore we can not recommend other cache plugins.

Thank you for your understanding!

Hello,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

Let me know the results!

Hello,

Unfortunately we didn’t tested the LearnDash Focus Mode plugin with our theme, therefore we can not say for sure if this will work correctly with our theme or not, sorry!! Also, we cannot provide support for untested plugins.
This is our list with tested plugins with our theme -> https://www.screencast.com/t/cmPkh9jba4sZ
Also now the tagDiv Composer contain all the theme functionality, you can check more about this here-> https://tagdiv.com/updating-the-core-of-tagdiv-themes/ also the tagDiv Composer can not be disable on certain posts or pages.

Thank you!

Hi,

If I understand correctly you want to set the News magazine on your install, please check our documentation carefully for demos -> https://tagdiv.com/newspaper-theme-installing-demos/
( All your posts will remain, but those need to be made by you, not from other demo that you edit ), you can read more about how to install demos in our documentation from here -> https://forum.tagdiv.com/installing-demos/

Thank you!

Hello,

First is look that the theme was not installed correctly, this is not a good path for theme -> http://prntscr.com/pdolol it need to be something like this https://darkstar.cshl.edu/wp-content/themes/Newspaper/plugins/td-composer.zip
What you can do for theme plugins is to copy theme from wp-content/themes/Newspaper/plugins/td-composer.zip in wp-content/plugins/td-composer.zip and unzip them there, after that activate theme from Newspaper > plugins.
Installing the plugins by FTP – https://forum.tagdiv.com/topic/installation-failed-for-newspaper-tagdiv-composer-plugin/

Also please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!

Hello,

Just make sure that you are using the last version of the Newspaper theme v9.8 and you’ll have access to all cloud templates-> http://prntscr.com/pdoj7b

Thank you!

Hello,

Please check in Appearance> widgets, look there about the Inactivate Widgets -> http://prntscr.com/pdoikc is possible to be deactivate.

Thank you!

Hello,

That code need to be set in Theme panel> Mobile theme > AMP ads -> http://prntscr.com/pdog98 for this you’ll need to use the mobile theme plugin and amp plugin, and make sure that you are using the amp or mobile + amp option.

Thank you!

Hello,

Please provide some more details and some screenshots with this problem.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except theme plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!

Hello,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Let me know the results!

Hello,

This is a plugin conflict between amp plugin and some untested plugins, therefore we can not say if this will work or not properly, also we can not provide support for untested plugins.
The only solution remain to deactivate the amp on certain posts/pages -> http://prntscr.com/pdoe4z you can check more about amp in our documentation from here -> https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/

Thank you!

Hello,

If you are using the mobile theme plugin, please make sure that you have set some content in mobile editor or set to show the responsive version, you can check more about this in our documentation from here -> https://forum.tagdiv.com/the-mobile-theme/ -> http://prntscr.com/pdoa9j

Thank you!

Hello,

Please notice that you are using the default category sidebar from default theme root ( wp-content/themes/Newsmag/category.php ) this one do not have a sidebar, you’ll need to edit the file from wp-content/plugins/td-composer/legacy/Newsmag/category.php, the category.php file from there have sidebar, the default one do not have -> http://prntscr.com/pdo93n.

Hope this will help you to understand why your sidebar is not displaying.
Thank you!

Hi,

You can use a licence key for one single product, but if you want to move the Newsmag theme to another website, you’ll need to reset the licence key from that website http://prntscr.com/ouwxxd and remove the theme, in this way thy licence will be available for the new website.
According to Envato license terms a theme can be used for a single end product (website)
– https://themeforest.net/licenses/standard
– https://themeforest.net/licenses/terms/regular

Thank you!

Hello,

Unfortunately this cannot be achieve with Newsmag theme only with Newspaper theme, using the header manager.

Thank you for your understanding!

Hello,

Indeed there seems to be a problem, please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Hello,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also if you want to chnage the background image from homepage, you’ll need to edit the page with tagDiv Composer-> http://prntscr.com/pd7jz6

Thank you!

Hello,

Please check our documentation for How to install and update plugins -> https://tagdiv.com/how-to-install-plugins-and-update-plugins/

Thank you!

Hello,

You can make a test and set the code in Analytics -> http://prntscr.com/pd7hdo
<div id="div_BWINews_indiaXDR5TR" style="width: 300px; height: 170px; overflow-y: scroll;">
<script id="script_indiaScriptXDR5TR" type="text/javascript" src="https://cms.businesswireindia.com/Script/widget.js?Value=0asnDLBhzNhg0wbS3e7g%2fQhaO613FykktQgZUmCKzzXQjwM%3d" data="0" ></script>
</div>

<script type="text/javascript">var businesswireindia = $.noConflict(true);</script>

Thank you!

Hello,

The page template is not in tagDiv Cloud Library, this option is on page -> http://prntscr.com/pd792c you can check more in our documentation from here -> https://forum.tagdiv.com/page-templates-2/

Thank you!

Hello,

Yes, you can import the templates and pages ( footer/home page) from tagDiv Cloud Library and edit them; there are only a few demos that cannot be found in tagDiv Cloud Library.

Thank you!

Hello,

Please provide me a link where I can check this problem, also some screenshots with the issue would be very helpful.

Thank you!

Hello,

Just make a quick test, remove the upcoming from sidebar, save, clear all cache and check again -> http://prntscr.com/pd71fn
The theme handle the title in wp-content/plugins/td-composer/legacy/Newspaper/header.php and header-empty1.php -> http://prntscr.com/pd75nc

Thank you!