Hi,

Please make sure that the comments on post from theme panel are enable -> https://www.screencast.com/t/Ben9Plwik also please check our documentation for Enable/disable comments -> https://forum.tagdiv.com/enabledisable-comments/
If you are using Gutenberg
-> https://www.screencast.com/t/3ai1ok5fcJ -> https://www.screencast.com/t/XZNXB6ueYt6
If you are using single post template from tagDiv Cloud Library you need to edit that template and set there the comments element.

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme, also if you are using child theme, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

All plugins that are tested with our theme can be found in Newspaper > Plugins -> https://www.screencast.com/t/i70rduqUR73
Unfortunately we did not tested Disqus plugin and therefore, we cannot say for sure if it will work or not as expected with the theme, sorry! Also, we cannot provide support for untested plugins.

Thank you!

Hi,

If I understand correctly you want to activate the tagDiv Composer also you can use tagDiv Cloud Library ; notice that tagDiv Composer is a builder for pages and templates not for posts.

Thank you!

Hi,

In order to hide the category that is over the featured image in related articles you need to use this custom css
.td_module_related_posts .td-post-category{
display: none;
}
Set this code in Theme Panel>Custom code>Custom css

Thank you!

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme, also if you are using child theme, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!

Hi,

Please check the settings from theme panel> Theme fonts -> https://www.screencast.com/t/hmwGbflR

Thank you!

Hi,

I’ve made some investigation for import/export option from theme panel using the Newspaper theme v9.7.3 and indeed the message show that the settings was imported successfully, but there are no effects of theme, this seams to be a problem, will try to fix it for the coming update!
If you need this option to work you can send us an email at contact@tagdiv.com and ask for the previous version 9.7.2 ( in this version the import/export settings are working).

Thank you for your understanding and sorry for the inconvenience!

Hi,

In order to remove the gap you can edit the page and set to the first row a margin top
-40 https://www.screencast.com/t/XHpfT49oE9U or you can use custom css -> https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/
If you need help whit this please provide a link were I can inspect the problem, in this way I will be able to provide you the right css.

You can change the gap between the elements using tagDiv Composer -> https://www.screencast.com/t/b5rLIcMBxZK

Thank you!

Hi,

Please check this topic about UPDATE to Newspaper 9.7 -> https://forum.tagdiv.com/topic/important-new-update-newspaper-9-7/

Thank you!

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme, also if you are using child theme, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

If the problem is still there please provide some more details and some screenshots.

Thank you!

Hi,

Please check this article for when tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme, also if you are using child theme, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!

Hi,

You need to check with tagDiv Composer the Layout of Flex Block 3 ->https://www.screencast.com/t/3D3poKuR1d there are all the changes that you can do to customize the flex block 3.

Thank you.

Hi,

You Need to edit the page using tagDiv Composer, click on the block that you want to edit and change the header template -> https://tagdiv.com/newspaper-theme-customize-the-header-manager/
If this is not what you mean, please provide some more details and some screenshots if is possible.

Thank you!

Hi,

I do not quite understand what you want to customize using tagdiv, please provide some more details and some screenshots if is possible.
Please check the below documentation:
TagDiv Composer -> https://tagdiv.com/tagdiv-composer-page-builder-basics/
TagDiv Cloud Library -> https://tagdiv.com/what-is-the-cloud-library/
Header manager -> https://tagdiv.com/newspaper-theme-customize-the-header-manager/

Thank you!

Hi,

Please check this topics -> https://wordpress.org/support/topic/403-error-on-facebook-share/
-> https://pydio.com/forum/f/topic/solved-share-link-forbidden-error/
-> https://www.prestashop.com/forums/topic/181907-solved-link-from-facebook-returning-error-403-forbidden/
-> https://kriesi.at/support/topic/403-forbidden-when-sharing-on-facebook/

Thank you!

Hi,

Please check this topic about ‘scroll back on top Arrow’ -> https://forum.tagdiv.com/topic/scroll-back-on-top-arrow/

Thank you!

Hi,

If you are using the last version of the Newspaper theme ( v9.7.3 ) there was implement some new conditions for a better compatibility with WPBakery, therefore, some elements will not be available in the tagDiv composer. This was made to prevent issues with the respective elements. The single image, widgets element, raw html… are some of them.
If you want to still have theme you need to deactivate the WPBakery plugin or replace the tdc_map.php from wp-content>plugins>td-composer>includes>tdc_map.php withe tdc_map.php from the previous version of Newspaper theme.

Thank you!

Hi,

I think that you are using footer stile 1 and you only change the title on block 7 to FEATURED please select footer style 5, save the settings and go in Appearance>Widgets set in each footer the block you need and sort/filter the posts -> https://www.screencast.com/t/BicKUUbWEK -> https://www.screencast.com/t/6kveP1yzWSs -> https://www.screencast.com/t/KXfs7sSXCMAY do the same with Footer 2 and 3.

Thank you!

Hi,

Unfortunately, the only way to have access to demos and tagDiv Cloud Library is if you have access to the internet.

Thank you for your understanding!

Hi,

I will make a note of it, thank you for the suggestion.

Thank you!

Hi,

Using mobile theme plugin with amp plugin you can set the ads inside the mobile theme and those will appear on amp plugin too.
Mobile Theme: Automatic Optimization for Mobile with Newspaper Theme -> https://tagdiv.com/mobile-theme-automatic-optimization-for-mobile-newspaper-theme/
How to Make an AMP Ready Website with Newspaper Theme -> https://tagdiv.com/amp-newspaper-theme/

Thank you!

Hi,

Please make sure that you do not have a plugin conflict, please deactivate all plugins and let only tagDiv Composer , also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

If the problem is still there, please provide me a link where I can check the whatsapp share button.

Thank you!

Hi,

Unfortunately in Newspaper v9.7.3 there is a problem between WPBakery, tagDiv Composer, child theme and tagDiv Cloud Library, if you have the child theme activate the post templates will not longer work,this problem will be fix as soon as possible!

Thank you for your understanding and sorry for the inconvenience!

Hi,

Unfortunately there is no news for the moment about the possibility to create a custom page template, sorry!

Thank you!

Hi,

Unfortunately our theme do not have this options, you need to use an ad plugin for this.
Or you can achieve this using header manager and replace the content for sticky header with a banner ad.

Thank you!

Hi,

What you can do is to use a custom css to hide the duplicated content only for the footer page
Create custom code with the browser’s Inspector or the Live CSS Box -> https://tagdiv.com/how-to-create-custom-code-in-newspaper-theme/

Thank you!