Hi,

That is added by the theme, so you get to see exactly how the post will look while writing it.
Post content width with a sidebar – http://prntscr.com/lwdlrp
Without sidebar – http://prntscr.com/lwdm1t
There will be no actual unused space because of this delimitation.

It could be removed by making a modification
– https://forum.tagdiv.com/topic/hide-sidebar-from-new-post/

Thanks

Hi,

If you want to set some code in td_block_10.php you’ll need to go in wp-content/plugins/td-composer/legacy/Newspaper/includes/modules/td_module_10.php -> https://www.screencast.com/t/6XvDFXEQKy3

Thank you!

Hi,

Please go in Newspaper > Plugins and update and activate the Tag Div Mobile Theme.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you for your understanding!

Thank you for sharing your experience.

Hi,

You can use a header from tagDiv Cloud library using the header manage there are a few header that do not have this problem, like Header template 38 Nomad -> https://www.screencast.com/t/UgiuoDeCso4j
If you are unhappy with our theme, you can request a refund here -> https://themeforest.net/refund_requests/new

Thank you for understanding!

Hi,

Unfortunately in this moment I can not provide you a solution for your requirement, sorry! all I can do is to assure you that our developer team is working on this and in coming updates the size of style.css will decrease.

Thank you for your understanding!

Hi,

You can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Hi,

You can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Hi,

You do not have ads only in header and sidebar, also you have set some mp4 video as ads in sidebar, those will not work, you’ll need yo use some GIF, images for banners or ads.
Also please make sure that you clear all cache after you make some changes.

Thank you for your understanding!

Hi,

If you choose to use single post templates you can style a litter bet the comments section -> https://www.screencast.com/t/FLvqIUKm
If you do not like it you can use some plugins for this, unfortunately I can not recommend one because we did not tested any of them with our theme.

Thank you for your understanding!

Hi,

Please set this custom css in Theme panel>Custom code>Advance css section phones -> https://www.screencast.com/t/qUpAKhGAzT
.td-pb-row .td-main-sidebar{
display: none;
}
Hope this will help you!
Thank you!

Hi,

Our theme use the default WordPress search function, and this functions search only for
titles if you want to search for tags too you need to make some changes in search files or to use some plugins.
WP Extended Search -> https://wordpress.org/plugins/wp-extended-search/

How to add search filter by tag values ? -> https://wordpress.org/support/topic/how-to-add-search-filter-by-tag-values-order-by-tags/

Thank you for your understanding!

Hi,

Usually when the mobile version appear on desktop are some problem with cache plugin, browser cache, please clear all cache and try again.
We recommend using WP Super Cache -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ Make sure if you have followed the steps from this guide if you want to achieve good theme results.

Thank you for your understanding!

Hi,

The author box will take the picture that is set user in profile -> https://www.screencast.com/t/KBuLWIeQXkZj -> https://www.screencast.com/t/nLqtHQVfzlR
How to set the avatar -> https://forum.tagdiv.com/how-to-set-the-avatar/

Thank you for your understanding!

Hi,

If you want to remove/replace the h1 from logo you’ll need to go in wp-content/themes/Newspaper/parts/header/logo-h1.php -> https://www.screencast.com/t/65b9huuah5I

Please notice that your support period expired ( Supported until: 2018-10-03 ) we suggest you extend your support if you still need our help with your website.

Thank you for your understanding!

Hi,

If you want to use only mobile theme, you can use it without amp plugin, or if you want the amp plugin, but not the mobile theme, using both of theme you’ll have the same layout on amp like om mobile theme.
How to Make an AMP Ready Website with Newspaper Theme -> https://tagdiv.com/amp-newspaper-theme/
Mobile Theme: Automatic Optimization for Mobile with Newspaper Theme -> https://tagdiv.com/mobile-theme-automatic-optimization-for-mobile-newspaper-theme/

Thank you!

Hi,

Please notice that you did not extend your support and you are outside of the support period ( Supported until: 2017-12-31; ). We have not taken any action regarding the support periods until now but we will slowly start to respect envato rules regarding the support and we suggest you extend your support if you still need our help with your website.

Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2
You need to access your host and use this code in your htaccess file:
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>

When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Let me know how is works!
Thank you!

Hi,

If you want to have BREADCRUMBS on pages you need to use the Page Builder + Page Title -> https://forum.tagdiv.com/page-templates-2/ also make sure that the option from theme panel is activate in theme panel -> https://www.screencast.com/t/A9a4CwdTze

Thank you!

Hi,

Unfortunately with TagDiv Composer you can add only the social icons that are in general -> https://www.screencast.com/t/WR9y2CGu36b
If you want to add a new social please check this topic -> https://forum.tagdiv.com/topic/how-to-add-xing-as-a-social-network/#post-58011

Please notice that you did not extend your support and you are outside of the support period. We have not taken any action regarding the support periods until now but we will slowly start to respect envato rules regarding the support and we suggest you extend your support if you still need our help with your website.

Thank you!

Hi,

This can be done using a the fast news header template from tagDiv Cloud Library -> https://www.screencast.com/t/wOZS6rAfWBV
Also this can be achieve making some changes in theme files, you can check the sugestions from this topic -> https://forum.tagdiv.com/topic/fast-news-demo-header-color-gradient/

But if this is a problem for you, then you’ll need to edit the demo file and set there the header color gradient, you need to go in Newspaper>includes>demos>fast>demo_style.css
on line 15
https://www.screencast.com/t/IbKm1xAoc3h
https://www.screencast.com/t/GYqLtetMzTp
Because the first time is load the style from the theme files and after that will be load the one from theme panel, also please make sure that you clear all cache after you do those changes.

Thank you for the understanding.

Hi,

Please make sure that your child theme is set like in our documentation -> https://forum.tagdiv.com/the-child-theme-support-tutorial/
Also there are files that can not be set in child theme, only the files specific in our documentation can be set in child.

Thank you for your understanding!

Hi,

Please provide me some screenshots with the setup you made for menu here is an example -> https://www.screencast.com/t/pCyvuj3NSf on mobile theme will appear only the menus from homepages -> https://www.screencast.com/t/0GWR3xqJJzcf mega menu will no appear.

Thank you!

Hi,

The WPBakery Page Builder plugin is and Bundled Plugin in our theme not a standalone plugin ( you do not need a licence to use the version that comes with our theme ), please check the envato documentation for those plugins
https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins

Thank you!

Hi,

If you want to change the width of your sidebar on homepage you need to edit the homepage with tagDiv Composer, click on the sidebar row and change the row layout -> https://www.screencast.com/t/Rcncsbbk , but please use only flex blocks to work properly -> https://www.screencast.com/t/K9TNMNskct
For posts sidebar you’ll need to use a single post template from tagDiv Cloud Library edit it like in homepage and set it on posts.

Thank you!