Hi,

Please check this topic -> https://forum.tagdiv.com/topic/important-new-update-newspaper-9-7/

Thank you!

Hi,

Sorry for the incomplete message, there should be “Please update your tagDiv Mobile theme!”
Please go in Newspaper > Plugins and update and activate the Tag Div Mobile Theme.

Thank you for your understanding!

Hi,

I checked your website and for me your feature image are displaying -> https://www.screencast.com/t/J5ssz7bxPYd

Thank you!

Hi,

I can not see your screenshots -> https://www.screencast.com/t/HlUMB3ZCum

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

Thank you!

Hi,

If you want the responsive version and amp you should use this opinion -> https://www.screencast.com/t/jZct5ueBqOrb but if you have amp activate on pages you’ll need to create in Mobile editor a content for AMP version of page.

Thank you!

Hi,

If you want to remove/replace the h1 from logo you’ll need to go in wp-content/themes/Newspaper/parts/header/logo-h1.php -> https://www.screencast.com/t/65b9huuah5I

Thank you for your understanding!

Hi,

Please check this similar article for amazon products -> https://en.support.wordpress.com/adding-amazon-com-affiliate-links-to-your-wordpress-com-site/

Thank you!

Hi,

The Header manager is available since Newspaper v9.5 you can use it you need to have activate the tagDiv Cloud Library.

Thank you for your understanding!

Hi,

Please go in Newspaper > Plugins and update and activate the Tag Div Mobile Theme.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you for your understanding!

Hi,

Usually when you access wp-admin you are redirect to wp-login.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you!

Hi,

The Newspaper theme update brings a change for the customers that use WP Bakery Page Builder with our Theme:

When you’ll be updating to the Newspaper 9.7 version, you’ll need to activate the tagDiv Composer to keep the Newspaper theme functionality you’ve previously used.
Otherwise, you will have basic WordPress functionality, complying with Envato WordPress Requirements – https://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements

Please note that activating the tagDiv Composer doesn’t mean that you are required to use our custom page builder on your website.
You can use the WP Bakery page builder as you did before the update
We recommended you to do not use the tagDiv Composer and WP Bakery page builders on the same page though, because you cannot edit with WP Baker blocks and shortcodes created with tagDiv Composer or vice-versa.

Please notice that your support period expired ( Supported until: 2018-06-07 ) we suggest you extend your support if you still need our help with your website.

Thank you!

Hi,

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

If you made update to Newspaper 9.7 version, you’ll need to activate the tagDiv Composer to keep the Newspaper theme functionality you’ve previously used.
Otherwise, you will have basic WordPress functionality, complying with Envato WordPress Requirements – https://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements

Please note that activating the tagDiv Composer doesn’t mean that you are required to use our custom page builder on your website.
You can use the WP Bakery page builder as you did before the update
We recommended you to do not use the tagDiv Composer and WP Bakery page builders on the same page though, because you cannot edit with WP Baker blocks and shortcodes created with tagDiv Composer or vice-versa.

Please notice that your support period expired ( Supported until: 2017-12-31 ) we suggest you extend your support if you still need our help with your website.

Thank you!

Hi,

Please send us an e-mail at contact@tagdiv.com and ask for the Newspaper theme v9.5.

Thank you!

Hi,

For the moment there are not major changes for optimizations, this will be included in the coming major update.

Please notice that your support period expired ( Supported until: 2017-08-06 ) we suggest you extend your support if you still need our help with your website.

Thank you for your understanding!

Hi,

Please make sure that you set correctly the Cloudflare (CDN) -> https://forum.tagdiv.com/cloudflare-cdn/
Also you can deactivate lazyload from Newspaper>Theme panel>Template Settings
https://www.screencast.com/t/zDxt8d921eG1
Let me know the results.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

If the problem is still there please provide some more details, screenshots and a link were I can inspect this problem.

Thank you!

Please check this topic -> https://forum.tagdiv.com/topic/important-new-update-newspaper-9-7/#new-post

Hi,

Installing Demos -> https://tagdiv.com/newspaper-theme-installing-demos/

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Let me know how is works!
Thank you!

Hi,

I do not quite understand which link you want to change in Korean, the link from the social share for telegram? if is so, this option is not related to our theme, sorry! and I can not recommend you a way to do it because we do not make any tests in this way, sorry!

Thank you for your understanding!

Hi,

Now you can set the code directly in ad box using the header manager and set in header an ad box -> https://www.screencast.com/t/4Bej3HcGfH

Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/

Unfortunately, the Ninja Forms plugin, zooming plugins has not been tested with our theme and therefore, we cannot say for sure if it will work or not as expected with the theme, sorry! Also, we cannot provide support for untested plugins.
This is our list with tested plugins with our theme -> https://www.screencast.com/t/cmPkh9jba4sZ

Thank you for your understanding!

Hi,

Please provide me a link were I can inspect your website, in this way I will be able to provide you a better answer.

Thank you!

Hi,

Please use only the mobile theme version that comes with the Newspaper package that you have install, for example if you have Newspaper v9.6 use the tagDiv Mobile theme from that package v9.6.

Thank you for your understanding!

Hi,

First please read this guide to learn about the new functionality of the new update: – https://tagdiv.com/updating-the-core-of-tagdiv-themes/
How to Update the Newspaper Theme for WordPress -> https://tagdiv.com/update-newspaper-theme/

Thank you!

Hi,

For disable the More Article box you need to go in Theme panel>Post settings>More Article Box -> https://www.screencast.com/t/XqaYyPjdE -> https://forum.tagdiv.com/more-articles-box/

Thank you!