Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2
You need to access your host and use this code in your htaccess file:
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>

When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Let me know how is works!
Thank you!

Hi,

You need to activate the tagDiv Cloud Library to have access to all features.

Thank you!

Hi,

Your YouTube id is with channel -> https://www.screencast.com/t/Q9aoXG2HIOx -> https://www.screencast.com/t/qbkvFCsR

Thank you!

Hi,

Indeed, you need duplicate that single post template and set for smart-list with smart post content and for usually post with single post content, or you can get a different template for smart post from tagDiv Cloud Library.

Thank you!

Hi,

If I understand correctly you do not want to gave mega menu -> https://forum.tagdiv.com/mega-menu/ only the simple menu with sub-menu -> https://forum.tagdiv.com/main-menu/ if is this, than you need to go in Appearance> Menu select the menu and remove the mega menu -> https://www.screencast.com/t/dt8HJ4gU

Thank you.

Hi,

I think that you build the page with WPBakery not with tagDiv Composer, if you make a test using tagDiv Composer this should not happen, also you can change for the most titles the SEO tag -> https://www.screencast.com/t/PrdxYp3DC

Thank you!

Hi,

You need to edit that page with tagDiv Composer -> https://www.screencast.com/t/VxFtB6mxNY
I think that is an hero image -> https://www.screencast.com/t/nPPgWdWKFHSb

Thanks!

Hi,

If you want to remove the category description -> https://www.screencast.com/t/WPfMNXkv you need to use this custom css
.td-category-description{
display: none;
}
-> https://www.screencast.com/t/Ho5T2nt6AP
Set the code in Theme panel>Mobile theme> Custom code> css

Thanks.

Hi,

You need to set Featured image in order to show the it in blocks/modules, please check our documentation for Featured image -> https://forum.tagdiv.com/featured-image-or-video/

Thank you!

Hi,

If you are using the mobile menu you can change the menu from Appearance > Menus
-> https://www.screencast.com/t/bGcit1Zoyn
If you are not using mobile theme you can use the header editor and edit the menu -> https://www.screencast.com/t/hoQItj7LO

Thank you!

Hi,

Please try this custom css, set the code in Newspaper> Theme panel> Mobile theme>Custom code> css

#td-mobile-nav {
position: fixed;
}
#td-top-mobile-toggle {
    float: left;
}

@KingsleyMediaCorp reply in another topic -> https://forum.tagdiv.com/topic/website-theme-not-showing-up/

Thank you!

Hi,

Unfortunately, the cookie, zooming plugins has not been tested with our theme and therefore, we cannot say for sure if it will work or not as expected with the theme, sorry! Also, we cannot provide support for untested plugins.
This is our list with tested plugins with our theme -> https://www.screencast.com/t/cmPkh9jba4sZ

Thank you for your understanding!

Hi,

If you like that About us page you can get it from here , just set the code in a new page, publish the page and see how is look.

Thank you!

Hi,

If you are using the mobile theme then the share text for social sharing is not longer present, because the space/width is to small on mobile -> https://www.screencast.com/t/i9xS73qc.

Thank you!

Hi,

Please make sure that you do not have any plugins that affect the mobile friendly, please deactivate all non theme plugins, clear all cache deactivate cache plugin and try again.

Also you can check some related topics:
-> https://forum.tagdiv.com/topic/site-not-mobile-friendly-problems-getting-approved-for-adsense/
-> https://forum.tagdiv.com/topic/i-have-two-problems-in-mobile-friendly-test/
-> https://forum.tagdiv.com/topic/mobile-friendly-test-fail/

Thank you!

Hi,

If I understand correctly you set a navigation menu in the widget sidebar and you want to change the colors for this one, if is so please try this custom css
https://www.screencast.com/t/v98omqYWt
.widget_nav_menu #menu-td-demo-header-menu-1 a {
color: red
}
.widget_nav_menu #menu-td-demo-header-menu-1 a:hover {
color: blue
}
If this is not working, provide me a link were I can inspect this menu, in this way I will be able to provide you an working css.

Thank you!

Hi,

Please provide some more details and some screenshots or a link were I can inspect this problem.

Thank you for your understanding!

Hi,

Please go in Settings>General and site language -> https://www.screencast.com/t/i2sXD1qCRmO

Thanks.

Hi,

I check your link in amp version on mobile and this is looking normally -> https://www.screencast.com/t/1yMSQdH14 if you want you can use this custom css for this images -> https://www.screencast.com/t/nYPi3sZ2
body .post .td-post-content .wp-block-image .aligncenter > * {
max-width: 90%;
width: 100%
}
After you set the code in Theme panel>mobile theme>Custom code > css please check again with mobile phone the amp version.

Thank you!

Hi,

Yes, you can use the tagDiv Composer to edit the demos, the above link is to our tutorial for Using the tagDiv Composer Front-End Page Builder.

Thank you!

Hi,

Sorry but there is no other alternative. Please contact envato and recover your password.

Thank you for your understanding!

Hi,

So you do not want to have the image in smart list? because that feature image is related to the smart image not to the feature image that appear in blocks thumbs.
If you want to remove the image from smart list, you need to remove it from post structure -> https://www.screencast.com/t/SL8NGstP7UZ -> https://www.screencast.com/t/rBXg4BgP

Thank you!

Hi,

If you want to use the mobile theme with amp, but you need to have the desktop design you can use the “AMP” option from Newspaper>Theme panel>Mobile theme>Mobile settings
-> https://www.screencast.com/t/CEVSensTM6

Thank you for your understanding!

Hi,

There are some few optimizations, but I don’t think this will make a big difference of speed; the best way will be to make an test using a copy of your website on a sub-domain were you can make the update and check the improves.
Also is possible to need to make the set for increase page loading speed -> https://tagdiv.com/how-to-increase-page-loading-speed/

Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2
You need to access your host and use this code in your htaccess file:
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>

When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Let me know how is works!
Thank you!