Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

That is a button set in menu -> https://www.screencast.com/t/ZCUNJTttJiH in order to have that effect on menu elements you need to make some settings on header main menu with tagDiv Composer -> https://www.screencast.com/t/sjDUmROF8b i you like that header you can import it from tagDiv Cloud Library

Thank you!

Hi,

That effect do not cause that problem, you need to way until your page/post is full load, after that your menu will work properly.
If you want you can follow our guide for increase page loading speed -> https://tagdiv.com/how-to-increase-page-loading-speed/
Or you can try the mobile theme -> https://tagdiv.com/mobile-theme-automatic-optimization-for-mobile-newspaper-theme/

Thank you for your understanding!

Hi,

How to set up Auto ads -> https://support.google.com/adsense/answer/7480616?hl=en
Please provide me a link to your website were I can inspect this problem, in this way I will be able to provide you a better answer..

Thank you for your understanding!

Hi,

Please try this custom code, set it in Newspaper>Theme panel> Analytics
<style>.td-element-style {
opacity: 1!important;
transition: none!important;
}</style>

-> https://www.screencast.com/t/dDsRbb5uHi0

Hope this will help you!
Thanks!

Hi,

If you are using a single post template from tagDiv Cloud Library you need to edit the template with tagDiv Composer and set in sidebar the elements you need.+

If you are using theme post templates ( default templates ) please check our documentation for sidebar -> https://forum.tagdiv.com/sidebars-tutorial/
You can edit the sidebar elements from Appearance > Widgets -> https://www.screencast.com/t/I6J8Qn6XPi4

Thank you!

Hi,

Please check our documentation for How to Make an AMP Ready Website with Newspaper Theme
-> https://tagdiv.com/amp-newspaper-theme/
Also please check our documentation for mobile theme automatic Optimization for Mobile with Newspaper Theme -> https://tagdiv.com/mobile-theme-automatic-optimization-for-mobile-newspaper-theme/
If you want to keep the desktop layout on mobile you can use from Mobile theme the “AMP” option https://www.screencast.com/t/jcbjyrjrjgW , and your website will have on mobile version the same content and design as on desktop, and only the amp post/page will have the mobile theme design.

Thank you!

Hi,

If you are not satisfied with our last version of Newspaper you can downgrade to the prev version that you used.
If you do not longer have it you can send us an email at contact@tagdiv.com and ask for the Newspaper version you had.

Thank you!

Hi,

The auto ads need to be set in Newspaper > Theme panel> Analytics/Js Codes -> https://www.screencast.com/t/76QOyEIy

Why you need to set ads different in single post template?
In this way you can use the same single post template from tagDiv Cloud Library with out ads on post were you do not want to have ads and make a copy of this template and set ads in it for the post were you want to have ads ( the ads in single post template can be set using tagDiv Composer -> https://www.screencast.com/t/dYEh4nIv you can set as many ads you want using the ad box -> https://www.screencast.com/t/IiAlsDAT -> https://www.screencast.com/t/7ua8g3oti).

Check these articles:
-> https://support.google.com/webmasters/answer/6065812?hl=en
-> https://support.google.com/adsense/answer/99376?hl=en&visit_id=636899528577815021-1600586895&rd=1

Thank you for your understanding!

Hi,

Please make sure that you create the CPT like in our documentation, you can even try with our testing plugin -> https://forum.tagdiv.com/custom-post-type-support/

Thank you!

Hi,

1. Please check our documentation for Page templates -> https://forum.tagdiv.com/page-templates-2/
-> https://www.screencast.com/t/a3YNmlsCKmDa

2. You can delete the row pressing the delete button, click and hold and drag the row in delete section or using the right click on the row.
-> https://www.screencast.com/t/8nDxZ7Zv
-> https://www.screencast.com/t/w3Br7BorZJdm

Please notice that the empty column are the layout of row https://www.screencast.com/t/s84Mha5p , so if you want to remove that empty column, you need to delete that row -> https://www.screencast.com/t/EcFfXv9QJenm

For full width on row with layout 2/3 + 1/3 -> https://www.screencast.com/t/4Qyj18x99au

Thank you for your understanding!

Hi,

There is exactly how I said, your menu have to much elements that is way your menu need to be set on two lines.

Thank you!

Hi,

Please set this custom css in Newspaper>Theme panel> Custom code > Custom css this should make your website to have the same background color.
.td-main-page-wrap {
padding-top: 0;
margin-top: 48px;
}
.td-post-template-4 .td-post-title ,.td-pb-row, .td-container-wrap {
background-color: #f7f7f7;
}

Thank you!

Hi,

Please check our documentation for Footer templates ->https://forum.tagdiv.com/footer-templates/
If you want to set a footer page you can create one or you can choose one from tagDiv Cloud Library and edit it.
How to Customize your Footer with Newspaper Theme -> https://tagdiv.com/how-to-create-a-footer-with-newspaper-theme/
Basics: Using the tagDiv Composer Front-End Page Builder ->https://tagdiv.com/tagdiv-composer-page-builder-basics/

Thank you!

Hi,

If you want to have a different header/or build a new one, you can do it using the header builder that was implemented in our theme since Newspaper v9.5
-> https://tagdiv.com/whats-new-in-newspaper-theme-9-5-update/
Check out the New Header Main Menu with Newspaper Theme ->https://tagdiv.com/header-main-menu-newspaper-theme/
Get a beautiful Overlay Header with Newspaper Theme -> https://tagdiv.com/overlay-header-newspaper-theme/
If you want to have a global header you’ll need to set it in theme panel -> https://www.screencast.com/t/dnHozn7zH and all pages/categories/posts that do not have set an individual header will have that header set.
For individual header you’ll need to edit that page/post template/category template… and set in it the header that you want, and on this posts/categories templates or page will be set that header ( the individual will override the global header for that post/page ).

Thank you!

Hi,

In order to increase the number of post that appear in latest articles you need to go in Settings > Reading and set the number of post you want in Blog pages show at most -> https://www.screencast.com/t/W8FATsZD1Htg

Thank you!

Hi,

Please check our documentation Category templates -> https://forum.tagdiv.com/category-templates/
Also if you are using a single post template from tagDiv Cloud Library you can edit it and change the style of category -> https://www.screencast.com/t/KjgJrYFpuKjj

Thank you!

Hi,

You can achieve that using a single post template from tagDiv CLoud Library, edit the it with tagDiv Composer -> https://www.screencast.com/t/8jLnhZT5
-> https://www.screencast.com/t/jdwF99utfjHS

If you want to set it in sidebar post you can set the code for Mailchimp that you set in newsletter in a custom html https://www.screencast.com/t/L1gXiWkp7n3n -> https://www.screencast.com/t/pQft8xFSXI9f

Please check our documentation for Block settings -> https://forum.tagdiv.com/block-settings-guide/
Sidebars tutorial -> https://forum.tagdiv.com/sidebars-tutorial/

Thank you!

Hi,

In order to change the text from the read more button you need to go in Newspaper > Theme panel> Translations
-> https://www.screencast.com/t/kkw5Peaa
-> https://www.screencast.com/t/0tAbh8kb

Thank you!

Hi,

The WP Super Cache is one of the plugins that was tested with our theme and was fully suported by our theme; this is our list with tested plugins with our theme -> https://www.screencast.com/t/cmPkh9jba4sZ
How to use WP Super Cache -> https://tagdiv.com/wp-super-cache-plugin-install-and-configure/

Thank you!

Hello,

Our animated logo first was an animated gif in newspaper 8 so you can simply use a gif image.
In the current version it is an animated png (apng): https://en.wikipedia.org/wiki/APNG
Please make sure that you have the proper size to the logo that you want to set.

Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you!

Hi,

According to Envato license terms a theme can be used for a single end product (website)
– https://themeforest.net/licenses/standard
– https://themeforest.net/licenses/terms/regular

Thank you!

Hi,

Please provide me a link were I can inspect those problems, in this way I will be able to provide you an working answer.

Thank you for your understanding!

Hi,

Usually this errors appear when you have an cloud element from tagDiv Cloud Library and you deactivate this plugin, usually this is fixed by activate the plugin.
-> https://www.screencast.com/t/j9Khfou9dzs

Also please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you!