Hi,
This can be a plugin conflict, please deactivate all non theme plugins, clear all cache, and see if the problem is still there.
Thank you for your understanding!
Hi,
Please deactivate all plugins, clear all cache, re-save the permalinks and try again.
Also please increase all requirements that are lower
The too many redirects issue: How to fix it – https://undsgn.com/too-many-redirects-issue/
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thanks
Hi decko,
I check again, and I can not identify the problem, please provide some screenshots with this problem and some more details.
Thank you!
Hi,
This is possible to be a result from a plugin, maybe jetpack plugin.
Please provide a link were I can inspect this problem, in this way I will be able to provide you the right answer.
Thank you for your understanding!
Hi,
Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
If there is still a problem please provide some more details and some screenshots!
Thank you for your understanding!
Hi,
All you need to do is to install it from here -> https://wordpress.org/plugins/wp-super-cache/
Also please make sure that you do not have any plugin conflict.
If there is still a problem, let as know
Thank you for your understanding!
Hi,
Unfortunately our theme do not have an option to can edit the header of footer for AMP post/page, if you want to do that you’ll need to do it in amp plugin files, I think that you do that before, and after updated the fails was override.
In order to do that you’ll need to go in wp-content/plugins/td-amp/templates/footer.php https://www.screencast.com/t/vrHIiEzrmIn
Thank you for your understanding!
Hi,
In order to hide those elements please check our settings from theme panel -> https://www.screencast.com/t/3g69795ZuM8 -> https://www.screencast.com/t/aKcwMeJxpG4
Thank you!
Hi,
Please make sure that you configured the Cloudflare (CDN) link in our quid -> https://forum.tagdiv.com/cloudflare-cdn/
Also please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
If you are using child theme, please deactivate it and try again.
Thank you for your understanding!
Hi,
Please make update to the last version of Newspaper theme, v9.5 and see if the problem is still there.
Also please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Thank you for your understanding!
Hi,
You need to activate the thumbs that you are using on homepage in theme panel > blocks settings > thumbs on modules/blocks -> https://www.screencast.com/t/z0Pqx4eRr7ri for example 485-360 -> https://www.screencast.com/t/lPlLntp7
Thank you!
Hi,
The image is not cut of , there is a slider image, that’s way is look so, to let you know that you can slide to the next image/post ->https://www.screencast.com/t/hBiQpRwLWHIz
For thumbs you can try this -> Thumbnails – Fix strange looking images on blocks -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
Thank you for your understanding!
Hi,
In order to do that the easy way will be to import a gallery section for tagDiv Cloud Library -> https://www.screencast.com/t/jj0HAj41p
Thank you for your understanding!
Hi sgaialand,
You can do that only using custom javascript
-> https://www.screencast.com/t/dcydpxigh4
-> https://www.screencast.com/t/0XafjdjUx8qb
-> https://www.screencast.com/t/HXMlKld5
(function(){
if(!(document.body.classList.contains('home'))){
var element = document.getElementById("myDIV");
document.querySelector('body').classList.remove("td-boxed-layout");
}
})()
Hope this will help you!
Thank you!
Hi,
If you are using a page as footer you’ll need to set in that page the sub-footer ( you need to build it with tagDiv Composer at the bottom of the page that you build for footer ), the sub-footer from theme panel is apply only on the defaults templates.
Thank you for your understanding!
Hi,
You can find all those elements in the classic element
-> https://www.screencast.com/t/x4pfuFuJbd
-> https://www.screencast.com/t/SP3BZx2K
-> https://www.screencast.com/t/yFtHNVAO
Also the feature image are still open in lioghtbox -> https://www.screencast.com/t/MIdvKLAiCSKF
Thank you for your understanding!
Hi,
Unfortunately we do not have a date for the update fixes, for the moment we are still working to some improves, but from I can say the update will be soon.
Thank you for your understanding!
Hi,
Yes, he can change his password all he need to do is to edit his profile -> https://www.screencast.com/t/QlMaPvCS74
Thank you for your understanding!
Hi,
You can always check our documentation for When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/
Thank you for your understanding!
Hi,
Unfortunately if you do not use the tagDiv Cloud Library and tagDiv Composer , then the only elements that you can st in sidebar are those element that are in Appearance>Widgets -> https://www.screencast.com/t/126XMVC6u5
Thank you for your understanding!
Hi,
Unfortunately, the theme does not have any such an option for this, sorry! You need to find such a plugin with this functionality and check how it works, you you can use the tagDiv Composer to achieve something similar, but not like that. Notice that we cannot provide custom work at this moment, sorry!
Thanks for your understanding!
Hi,
If you have the mobile theme activate you need to build new pages for mobile, in mobile editor, look down in page for mobile editor -> https://www.screencast.com/t/wvTdtL26Iihv
-> https://forum.tagdiv.com/the-mobile-theme/
If there is a problem please provide some screenshots, that would be very helpful!
Thank you!
Hi,
So if I’m right fluid width means that the width will be 100% from the device size, if so then the simplest way to get it full width everywhere is to create or import full width templates from the cloud library plugin. There is no one single button push. You have to import a post style and set it as the default post template in the theme panel post settings, then you need to import a category template that is full width and set that one as the default category template. The same for tags, author pages etc:
https://forum.tagdiv.com/tagdiv-cloud-library-plugin/ also for pages (stretch row and content ) https://www.screencast.com/t/i8SQ5eS4 .
Please read similar topics:
-> https://forum.tagdiv.com/topic/force-full-width-on-categories-post-grid/
-> https://forum.tagdiv.com/topic/homepage-full-width-content/
-> https://forum.tagdiv.com/topic/homepage-full-width-content/
For ads please check this section of our documentation -> https://www.screencast.com/t/rfX1inbm
-> https://forum.tagdiv.com/header-ads-adsense/
Thank you for your understanding!
Hi,
In order to do that you’ll need to set that ad slider in sticky menu, here is an example setting revolution slider -> https://www.screencast.com/t/SRePXc5s3yk , you’ll need to do the same and set the ad instead slider.
-> http://prntscr.com/mok3vg
-> https://tagdiv.com/whats-new-in-newspaper-theme-9-5-update/
Thank you!