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Calin
tagDiv Staff

Hi,
That plugin should resolve the problem with the notice “_load_textdomain_just_in_time” please install the plugin and see if that error is still displaing https://cdn.tagdiv.com/wp-content/uploads/2025/07/td-cloud-library.zip
Maybe the file that you mentioned is an error log file.

Calin
tagDiv Staff

Hi GulfAiMagazine,
You need to use tagDiv Composer and from the manager yo need to go in settings and just n enable/disable the hidden elements option – https://i.imgur.com/Nx4qSW3.png
Thank you!

Calin
tagDiv Staff

Hi,
This situation was reported to the developers 2 months ago. I just checked the thread and it appears to be assigned to a developer, but it hasn’t been addressed yet.
Thank you!

Calin
tagDiv Staff

Hi Rui, I’m glad that you managed the situation!
Have a nice day!

Calin
tagDiv Staff

Hi,

I understand the situation. In this case, I recommend disabling the theme panel thumbnails and keeping only the one for full-width (1920px). Also, consider disabling the default WordPress image sizes, as shown here: https://i.imgur.com/ZRlMLtq.png.

Before making any changes, be sure to back up your database. After that, you can clean the _wp_attachment_metadata entries a database cleanup should handle it.

You might also consider using a plugin like WP-Optimize to assist with the cleanup process.

Calin
tagDiv Staff

Please do a test using only tagDiv plugins.
Alternatively, the theme can be updated manually https://forum.tagdiv.com/how-to-update-the-theme-2/https://i.imgur.com/zh3je61.png

Calin
tagDiv Staff

Hi,
This cna be done using a cache or an optimise plugin. For example, the WP Rocket plugin can do this.
Thank you!

Calin
tagDiv Staff

Hi Gpeter,

I believe the issue may be due to the fact that the additional plugins lack support for integration with the TagDiv Woo plugin (Woo templates). Since these plugins do not provide shortcodes, it becomes difficult to integrate them effectively with TagDiv Woo.

Thank you for your understanding.

Calin
tagDiv Staff

Hi,
This can be edited using tagDiv Composer. Select the mobile viewport and you can revert the row columns order – https://i.imgur.com/D1ottlk.png https://i.imgur.com/yZGWyLf.png Also, you can edit the column on each viewport. Currently, I think that on mobile, the width set for the desktop version is used.
Thank you!

Calin
tagDiv Staff

Hi,
Cna you please provide a link where I can check this? Also some screenshots with the settings and I will see if there is an option that can resolve this or it can be done only with css.
Thank you!

Calin
tagDiv Staff

Hi,
Can you please let me know what problem remains? Some screenshots with it, if possible, will help!
Thank you!

Calin
tagDiv Staff

Hi,
Are you referring that you want to remove a domain from a license key that has been used to activate the theme on that domain, and that one no longer exists? If so, please contact us via email at contact@tagdiv.com, and please provide the license key. We’ll make a request for it to be checked.
Thank you!

Calin
tagDiv Staff

Hello,
Thank you for contacting us by email. Based on the license used, the colleague who will answer the email will add the license to the verification tool and this situation will be resolved.
Thank you

Calin
tagDiv Staff

Hi,
The Twitter was converted/translated to X, but in case we miss something, please let us know! https://i.imgur.com/o01lj8L.png
Thank you!

Calin
tagDiv Staff

Hi Aldis,

Normally, the theme should not interfere with WordPress’s ability to schedule posts or save drafts. However, if it’s not working correctly, we’ll need to identify the source of the issue.

I suggest testing the functionality with only the theme activated (no additional plugins). Then, re-enable the plugins one by one to see when the problem reappears. This should help pinpoint whether the issue is related to a specific plugin.

Thank you!

Calin
tagDiv Staff

Hi,
I checked the website with my mobile and it seems to be ok. I use Android and as far as I checked seems to be ok. Maybe is only in some situations.
Thank you!

Calin
tagDiv Staff

Hi,
I’m glad that you managed the situation!
Thank you!

Calin
tagDiv Staff

Hi,
I see, so the settings are ok, and the thumbs should be created when the images are uploaded in the wordpress media.
Do you have some extra plugins that optimize the images?
Can you please regenerate the thumbs https://wordpress.org/plugins/force-regenerate-thumbnails/? This should regenerate the thumbs in case those are not created.
Thank you!

Calin
tagDiv Staff

Hi,
You need to click for check for updates – https://i.imgur.com/BkmLC6i.png
Thank you!

Calin
tagDiv Staff

Hi, for the galley edges, please try this css:
.post_td_gallery {
border-radius: 5px;
}

Calin
tagDiv Staff

Hi,
A colleague has replied to you via email. Please continue the conversation via email until the issue is resolved.
Thank you for your understanding

Calin
tagDiv Staff

Hi,
Pelase get the cloud template plugin form here – https://we.tl/t-kp3ymCo0rS
I hope this one will go well.

Calin
tagDiv Staff

Hi,
Most of the cache plugins can create cache on different viewports
Please check in the theme panel > footer and see if the ” Footer delayed load” is enabled, if is, please disable it, and clear all cache.https://i.imgur.com/VjKbznG.png
Thank you!

Calin
tagDiv Staff

Hi,
If you want the element to be displayed in the header, then you need to set it on both desktop and mobile viewports because there are 2 different headers used for each viewport in part. If it should not be in the header zone, then just drag the element in the content zone from header zone – https://i.imgur.com/RHckgW6.png
Thank you!

Calin
tagDiv Staff

Please try this custom css:
.td-doubleSlider-2 .td-button .td-border {
border-radius: 5px;
}
.td-doubleSlider-2.td_center_slide2 .td-button {
border-radius: 5px;
}
.post_td_gallery {
box-shadow: 2px 2px 8px #000;
}

Set the code in the theme panel > custom code> custom CSS.

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