Hi,
I just checked using my mobile and now it seems to be ok – https://i.imgur.com/QZHvAf7.png
Thank you!

Hi,
Can you please provide a link where I can check the situation?
Normally, if the tagDiv mobile theme plugin is not installed, the responsive version should be used.
Thank you!

Hi,
The problem should be resolved.
Thank you!

Hi,
Can you please provide some examples. Our theme is responsive and if a template is used on desktop that one can be display on mobile too. Also, make sure that you are not using an extra plugin for the mobile version (for example, the tagdiv mobile theme plugin).
Thank you!

Hi,
Can you make a full backup for the website and contact us via email at contact @tagdiv.com and provide temporary wp-admin and cPanel access to investigate the problem? Also, include the link to this topic so that you can identify yourself.
Thank you!

Hi Depa,
Anamaria was right the search from our theme is searching in the post content, for example https://i.imgur.com/z3Ybpo9.png the title is “Testtt” and the content is “Thsi is a test for search” now I will search for the word “search”- https://i.imgur.com/CrPEfbx.png
Thank you!

Hi,
If you are referring to this one https://i.imgur.com/goenM2S.jpegthat, that is the category from which each article that is displayed is part of. You can use tagDiv Composer, select the image and in the filter, you can select the category you want and also set the sort order – https://i.imgur.com/8qPDhtx.png – https://i.imgur.com/jSdXuSH.png
Thank you!

Hi,
For this request, please contact us via email at contact@tagdiv.com and please provide the license key used on the mentioned domains. We’ll make a request for it to be checked.
Thank you!

Hi,
You can make a staging using this plugin https://wordpress.org/plugins/wp-staging/, but there are many methods to create a staging. You choose the one that is more convenient for you.
Thank you!

Hi,
To let the image under the background image from above, select the column holding the image and remove the padding top from CSS tab – https://i.imgur.com/f0WY4ge.png
To edit that element CPT Bg Featured Image to remove the background you need to adjust a CSS from the template – https://i.imgur.com/T9nNoSl.png or you can replace the CPT Bg Featured Image with CPT Featured Image element.
Thank you!

Hi,
I’m glad that you managed to resolve the situation with the images.
Related to the tagdiv slide gallery https://forum.tagdiv.com/gallery-2/ this can be used on Gutenberg by selecting the “Classic” element https://forum.tagdiv.com/gallery-2/
Also, if you want you can try the Gallery from Gutenberg.
Thank you!

Hi,
If you want us to check it in more detail, you will need to contact us via email at contact@tagdiv.com, and we’ll need temporary wp-admin access to the website.
Thank you!

Hi,
Normally, with the provided version of tagDiv Cloud Library, the notice _load_textdomain_just_in_time should no longer be displayed.
Also, the fatal error “Fatal error: Uncaught ValueErro” is coming from the comment element, do you use any extra plugins for comments?
Can you please replace the tagDiv Composer too with the one from here – https://cdn.tagdiv.com/wp-content/uploads/2025/05/td-composer.zip
And please make a test using only tagDiv plugins to see if the problems persist.
Thank you!

Hi,

The Publishing limits mean how many articles the user can post or publish with the help of this form: https://forum.tagdiv.com/create-frontend-submission-form/
Automatic delisting is an option that refers to the posts that have been made by a subscriber using a plan, and his subscription plan has expired (he no longer extends it), then all his posts will be automatically set to draft.

Thank you!

Hi simchris, thank you for sharing this with our Newsmag community!

Hi,
You can check and if you are using Apache/Linux/ .. servers by checking in Newspaper system status – https://i.imgur.com/w5oXNoV.png
Also, you have more results with .htaccess file because you have search in after allfiles on your host. It should be edited only the one were the WordPress install for your website is set. Please ask your host to help you set the code in the htaccess file.

Hi,
Can you please provide a link where the problem appears? It is possible to have a thumbnail instead of a full image, or it is possible to have a plugin that compresses the images.
Thank you!

Hi,
This Notice: Function _load_textdomain_just_in_time was called incorrectly…. please get the plugin from here – https://cdn.tagdiv.com/wp-content/uploads/2025/07/td-cloud-library.zip this should be used only with Newspaper v12.7.1 and will resolve that notice.
Let me know the results!

Hi,
It will be necessary to enable the locker on CPT from the theme panel > CPT/taxonomy – https://i.imgur.com/OQMXfYD.png. After that, it will be displayed like this – https://i.imgur.com/JqiBvLg.png

Hi,
From what I can see in the source code of the page is something related to the way that the element for the featured image has been set. Cna you please add a new element for the featured image and set it just below the title element. You can try with both featured image elements from the single post template.
Thank you

Hi, I’ve asked a developer to look into it and provide a solution. As soon as I hear back from him, I’ll let you know.

Hello,
The error you received is related to the license verification but it should have nothing to do with the problem “A critical error has occurred on this website. Please check your site administrator’s email inbox for instructions. If you’re still having trouble, try the support forums. Learn more about WordPress diagnostics.” can you do a test using only tagdiv plugins to see if the problem persists?

Hi,

Officially the themeforest license terms don’t actually mention the case of subdomains or multisites, it is quite vague – https://themeforest.net/licenses/terms/regular
Envato provides two types of licenses which apply to themes, and they are both defined as single site – https://help.market.envato.com/hc/en-us/articles/115005593363-Do-I-need-a-Regular-License-or-an-Extended-License-

Our assignment system isn’t as strict as limiting the key to one install however. A key can be assigned to two websites at the same time. Although the second assignment is intended for a testing/staging website, if needed. So you could use the second key assignment on the respective subdomain.
For more details, please contact us via email at contact@tagdiv.com

Hello,
From what I’ve read, most of the recommendations have already been made on the site: object cache plugin, cache on flex blocks, cache plugin….
What I would recommend is a dev/staging where you can do some tests, for example try using a demo with classic templates like the Local News demo, but this should be tested only on dev or staging, not on live. And tested using the tagDiv Composer and tagDiv Standard Pack plugin, without any other plugins. Then, compared with the results on live.
Thank you!

Hi,
For that you should edit the page named Tab -Review” with tagDiv Composer – https://i.imgur.com/jRnMlpm.png – https://i.imgur.com/MZdPrXa.png https://forum.tagdiv.com/user-reviews/