Hi,

The logo can be set using this guide https://forum.tagdiv.com/add-logo-newspaper/
I hope this will help you!

Thank you!

Hi,

Can you please make a test and see if using the classic editor (install the plugin classic editor) the problem is still persisting.
I just tested on my dev and for me is working ok with both, classic editor and the new Gutenberg editor from wordpress (not the extra plugin)

Thank you!

Hi Niklas, I will recommend to use the layout options from row and columns – https://tagdiv.com/flexibility-rows-columns-newspaper-theme/
Thank you!

Hi,
It will be need to use a cloud header and use tagDiv Composer to drag the news ticker in the place you want -https://i.imgur.com/8I8PeBg.png
Thank you!

Hi,
This situation can be caused by more situations.
– it is possible to have an offset on the block were it should be display the article (it can be checked using tagDiv Composer)
– it can be related to a cache that is apply on blocks, it can be a cache from a plugin or the cache from the blocks – https://forum.tagdiv.com/use-flex-blocks-cache-option/
If you already checked those and the problem persist, please contact us via email at contact@tagdiv.com, provide a temporary wp-admin access and we’ll check it out.
Thank you!

Hi,
If you already used the theme settings to optimize the results, then what I can do further is to suggest some plugins – https://wordpress.org/plugins/aaa-option-optimizer/ and https://wordpress.org/plugins/autoload-optimizer/ but before use them, make sure that you have a complete database backup.
Thank you!

Hi,
I’m glad that you manage to resolve it!
Thanks!

Hi,
This can be done using tagdiv composer, edit the homepage and select the menu and check in style tab the settings – https://i.imgur.com/t4sqRbJ.png – https://i.imgur.com/dIuZPxZ.png
Thank you!

Hi,

The banner is set using tagDiv Composer in an ad box element and most possible to be linked to the theme panel ads.

The ad box has 3 sections for ads: using theme panel ads -> https://i.imgur.com/KFa9ibl.png, using images/banners -> https://i.imgur.com/MfAPTaE.png and custom code -> https://i.imgur.com/2rh8SuD.png save it and will appear on the post (you can set a shortcode like a shortcode from adrotate plugin or other plugins).

Thank you!

Hi,
Our manager was informed about this, but at this moment I didn’t got a reply from him with the measures.
Thank you for your understanding!

Hi,
If the permalinks are set to /%category%/%postname%/ and you are on an article that is part from a subcategory, then the link should be:
https://domain-name.com/parent-category/sub-category/post-title/
example – https://i.imgur.com/JnWU7bf.png – https://i.imgur.com/7RrZoPS.png
Thank you!

Hi,
Most of the time the problem is from a shortcode that is not compatible with our theme or a plugin conflict, therefore after you set it with tagDiv Composer and save the page/cloud template, the next time when you try to edit it, you’ll get that error.

If is only for one page or a cloud template (it can be on the header or footer, you can change them for tests and see if the problem persists), this is from some settings/shortcodes set on it and it can be fixed using the page revision -https://wordpress.com/support/page-post-revisions/
I hope this will help you!

Hi,
There is one left place where the socials are set, this is on mobile menu. I see that for mobile menu you have set a page in popup element, so you need to edit that page and remove the words from socials set there. = https://forum.tagdiv.com/modal-popup/
Thank you!

Hi,

A 403 status means “Forbidden”, meaning something is blocking the request. Here are the most likely causes and fixes:
– Security Plugins or WAF (e.g. Wordfence, Sucuri, Cloudflare)
– ModSecurity (Server Firewall)
– Incorrect File Permissions, file should be 644.
– Theme or Plugin Conflict, do a test using only the main theme and tagdiv plugins.

Thank you!

Hi,

Please make sure that this is not related to a plugin conflict, please use only tagDiv plugins to see if the problem persist.
If the problem persist, please do another test, set the permalinks on plain/simple and check it again to see if the problem is still there or not.

If the problem persists, please contact us via email at contact@tagdiv.com and please provide temporary wp-admin access and a link to this topic.

Thank you!

Hi,

I think that here is a misunderstanding.
What I want to say is that if you use the free version of Elementor with the theme, there should be no problems, but this doesn’t mean that our theme contains elements from Elementor or elementor contains elements from our theme, each builder has it’s own elements, elementor has the elements coming with elementor and you can use it to create a page without problem and Newspaper theme has the tagDiv Composer that can create pages and cloud templates. Just do not use both builders on the same page.

Thank you!

Hi,

Checking the settings you have made the results should be proper. Can you please provide a link where I can make some checks? If you prefer in privet please contact us via email at contac@tagdiv.com and provide via email the link.

Thank you!

Hi,

It will be need to contact us via email at contact@tagdiv.com and provide a wp-admin access and cPanel. Also include a link of this topic so we can identify you.
It will be need to check to see if there are any logs related to this and see what can be done to be resolved.

Thank you!

Hello,
You can set the links for the socials you only have.
Thank you!

Hello,
Please go to Settings → Permalinks, resave them and check after.
Thank you!

Hi,
In td_011 are store all the data from the theme, there all set the settings, cloud templates, backup for theme panel, pages and so on. -> https://imgur.com/k7nkIRg
If you have more settings and a big website then is possible that the database to grow, there are set data for posts and pages, categories, author.
If you want you can check this article: 7 Tips To Reduce WordPress Database Size -> https://www.webhostingsecretrevealed.net/blog/wordpress-blog/7-tips-to-reduce-wordpress-database-size/ but before to make any actions, please make a full backup to your website and database and only after that make changes in database.
Thank you!

Hello,
Did you save the permalinks? Also, did have you set a custom format there-> https://wordpress.com/support/change-the-permalink-structure/#:~:text=Create%20a%20Custom%20Permalink%20Structure,-You%20can%20adjust&text=has%20been%20activated.-,From%20your%20dashboard%2C%20go%20to%20Settings%20%E2%86%92%20Permalinks.,you%20want%20them%20to%20appear?
Thank you!

Hello,
We are sorry for this inconvenience.
Unfortunately, if you have the pro version of Elementor, this does not work with cloud templates; it works only for standard templates and only the free version work with cloud.
Thank you!

Hi,
Can you please provide some more details? Unfortunately I do not understand the problem with the last post is not seen in the main menu (your main menu do not display posts).
Thank you!

Hi,
The tagDiv Composer is a builder and it can be used on pages and cloud templates only, not to create pots only templates for posts.
Thank you!