Hi simchris,
If you need to edit the single_template_2.php this is under wp-content/plugins/td-composer/legacy/Newsmag/parts/single/single_template_2.php and it should be set in a child theme under Newsmag-child/parts/single/single_template_2.php and you should also include the file loop-single-2.php
I hope this will help you!
Thank you!

Hi,
I just checked this with my phone and for me is ok – https://i.imgur.com/61tWCyL.png but maybe this differs from phone to phone and net speed.
Thank you!

Hi,
First you’ll need to be sure that you have both amp and tagDiv mobile theme plugin activate, after that make sure that you do not have a cache or object cache that is apply on backend.
Also, please notice that amp is deprecated – https://developer.bigcommerce.com/docs/storefront/wordpress/platform-integration/enabling-amp

Hi Darcy1968, there are no malwares and I can assure you because envato check each package that is set on themeforest.
The problems you are facing are related to the fact that you tried both themes and the theme plugins were no deleted, as example, the Newsmag theme is not compatible with tagDiv Standard Pack and will create critical errors. Also, all the tagDiv plugins from Newsmag are different from Newspaper, so when you want to try one of those themes, you’ll need to make sure that all tagDiv plugins are deleted, otherwise you’ll face critical errors. The themes are similar and the theme plugins but the code inside theme are a little different, so what you’ll need to do is before installing the theme to make sure that there are no tagDiv plugin (those starts with td-), after that you can install the theme and the theme plugins will be automatically installed when you’ll install a prebuilt website.
Thank you!

Hi Jidarmedia, unfortunately at the moment there are no guides for how to transform a LRT demo in RTL. To do this you’ll need to make sure that you are using a demo that use cloud templates after that to set a RTL language in WordPress and after that you’ll need to manually edit the demo using tagDiv Composer.
My recommendation is to try to use a RTL demo to see how those have been adjusted – https://i.imgur.com/JAbOAa2.png
Thank you!

Hi,
The option for the primary category is there under the Post Settings – https://i.imgur.com/lUEHz8n.png
Thank you!

Hi,
Please check it now, the problem with https://i.imgur.com/PWwmYxE.png should be resolved.
Thank you!

Hi Sergey, this problem has been fixed for the Instagram element when is using a business account and will be provided in the coming theme update of Newspaper.
Thank you!

Hi haipo,
Our view count elements from the theme counts each view regardless of the user who visits the posts (even the refresh will be counted), but if there cache or other similar options for improvements those can interfere. The first step will be to use the Ajax View Count so it can keep count when a cache is used.
If you want to have more control over post view count, please notice that you can handle it from Custom Fields from each post editor, like this -> https://www.screencast.com/t/fGWl7fxh6 -> https://www.screencast.com/t/wmrhc7pLPMk2
Now the real and unique value for your visitors is given by Google Analytics maybe from Jetpack stats too (and it can be used this option – https://i.imgur.com/lMxKPYK.png).
Thank you for your understanding!

Hi Alex, indeed, it appears that the image preload from single post template is somehow connected with the one from the cpt single post template and those should be individual (maybe they are individual but that option was missed), I added on our list and a developer will check and fix it to ca work without the single post template.
Thank you!

Hi Wriper, normally the js for the mobile menu should be working without problems after the html and css from the page are loaded and I see that now it’s take 2-3 seconds to load it and sometimes it can take longer and only after that the mobile menu is displaying (after all resource are loaded). I see that you have some extra resources, some ads and google code, can you please remove theme for a test to see if the problem you have is resolved? If will be then those codes should be loading only after all the page is ready and not before.
Thank you!

Hi kasirga, “What ever I choose Mobile, AMP or Mobile+AMP it always shows AMP site on mobile devices. I can use mobile theme only by deactivating AMP plugin. I need to use mobile theme, not AMP theme.” – if you are using the amp version please make sure this option is disabled – https://i.imgur.com/BZ5LOyu.png
Also, when tagDiv mobile theme plugin is used you’ll also need to use a cache plugin that has mobile cache support, to can deliver a different cache for mobile users and desktop users.
Thank you!

Hi,
I made some test and the results seems to be like this:
CPT single using the CPT Bg Featured Image element – – https://i.imgur.com/G62kN1c.png
CPT single using the CPT Featured Image element – – https://i.imgur.com/kR04QVn.png
Now a test when there is no cpt template – https://i.imgur.com/TkjQkdh.png when there is no CPT single post template make sure that on your single post template on featured image you have the option for Image preload enabled (the theme will apply that option if is enabled).
Let me know if doing this is working!

Hi tony7pt, if you want you can use a function, this code can be set in a child theme in functions.php, the code can be get from here – https://pastebin.com/ryZys9Az
Thank you!

Hi,
This problems appears because you are using an old theme version from 2017 – https://i.imgur.com/Yv0ctcj.png what you need to do is to make a full backup for the website and update the theme.
– How to update the theme
Using the theme version 5.4.2 should resolve the problem you are facing now.
Thank you!

Hi PanNature, as simchris mentioned it will be recomandated to have a backup for the media directory before doing any image optimizations, after that you can use a plugin to dele old/unused thumbs. Here are some example o plugins that can be used:
–Force Regenerate Thumbnails
– Regenerate Thumbnails
– reGenerate Thumbnails Advanced
I hope this will help you!

Hi sysdog, unfortunately for the moment the Nerwsmag theme has not been tested with the php 8.3 version, as a result it is possible that problems may occur. For now, we recommend using a version between 7.4 and 8.2 (it would be preferable to use the dune from the php 8 versions).
Thank you for your understanding!

This can be from litespeed cache plugin.
If you want I can take a look at it, for this will be need to contact us via email at contact@tagdiv.com and and provide a temporary wp-admin access. We’ll check it as soon as possible.
Thank you!

Hello,
I just checked the website and everything seems to be ok – https://i.imgur.com/rXWsLiQ.png are you still facing this problem?
Thank you!

Hi,
For the moment those are some suggestions that can help:
– use a cache for database, object cache should help.
– if tagDiv Standard Pack is used, move to cloud and disable the plugin or move from cloud to standard template and disable the cloud.
– reduce the rows number (rows and inner rows) from pages and cloud templates.
– Reduce the number of blocks.
My suggestion is to try first with object cache for database this should resolve the problem.
Thank you!

Hi, please check in the theme panel ? templates > blog and post templates to have the default sidebar set – https://i.imgur.com/Cbn4MjL.png and also check on a post – https://i.imgur.com/i9zuufw.png
If the problem is the same, please do a test using only tagDiv plugins.
Thank you!

Hi,
For this you’ll need to add some widgets in the sidebar, pleas go under appearance > widgets and drag some element in Newsmag default section https://i.imgur.com/CxR1kp6.png (this is the default sidebar widget from the theme), after you do this you’ll have those widgets added in your sidebar for articles – https://i.imgur.com/ChYLhFF.png
Thank you!

Hi,
This can be resolved using a css code, like this one:
.td-top-menu-full {
display: block;
}
This code should be set in Newsmag > theme panel > custom code > advance css > phone section – https://i.imgur.com/ZbyS3Kc.png
Thank you!

Hi,
Is this problem persisting when only bakery are composer are enabled?
This is interesting, do you have the last theme version? If you do not have it, then I will recommend to make a full backup, update the theme, the theme plugins, the WordPress and bakery with the one provided in the last package from the themeforest.
In case that the problems is still persisting, please contact us via email at contact@tagdiv.com and provide temporary wp-admin and FTP access. Also, include this topic to can identify you faster.
Thank you!

Hi Industria Digital,
The SELECT SQL_CALC_FOUND_ROWS wp_posts.ID are used for rows and blocks (our theme stores the settings from rows and elements in database and the mentioned sql is one of those that make a request to them).
Thank you!