Hello,
Please contact us via email and please provide the license key that you used and got this message. We’ll add it in our application to be checked and if was correctly used the key will be reset.
Thank you for your understanding!

Hello,
This is a problem related to the cache plugin. When the tagDiv Mobile Theme is used the cache plugin should have the option for “mobile cache” support enable to can make a separate cache for mobile version and desktop, for example – https://i.imgur.com/Jcy670Z.png – https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thank you!

Hi,
I think that it can be done with an advance css or using js something like in this example – https://www.w3schools.com/howto/howto_js_sticky_header.asp
Thank you!

Hello,
You need to edit with tagDiv Composer the single post template, select the featured image element and set the thumb size on full size – https://i.imgur.com/GkTOJeL.jpg – https://i.imgur.com/DyjO28B.jpg
Thank you!

Hi,
For this problem please check also to have in the theme panel those options enabled – https://i.imgur.com/LWDeClm.png
Thank you!

Hello,
I’m not sure about the specific characteristics of other themes that offer this option, but I took the opportunity to create a task and had a developer examine the source code of 2-3 themes that provide fine scrolling. Our goal was to identify any differences in the implementation and explore the possibility of incorporating similar functionality into our theme.
Your understanding is greatly appreciated.

Hello,
This code https://prnt.sc/9hiFqE19Knkq is an auto AdSense code this this is automatically display in the place it consider it’s the best – https://support.google.com/adsense/answer/9261805?hl=en
Thank you!

Hello,
Yes, this can be done, but now you need to check if you have a a standard category template or cloud category template.
If is a standard template then you need to go to the theme panel > categories and on categories where you want to have the continuous scroll enabled/disable, select the category and check the pagination style – https://i.imgur.com/abFcrZ1.png
Now if is a cloud category then you can duplicate the cloud category template and to have 2 of theme and one set it as global and one you’ll set manually as individual on categories (the categories that you want to have the pagination or not, usually apply to the categories that are less) – https://i.imgur.com/lDidklg.png
I hope this will help you!
Thank you!

Hello,
I just checked the website and I see that you have an related error in console – https://i.imgur.com/tN4RaMV.png and this is coming from an additional plugin – https://i.imgur.com/tN4RaMV.png it’s not related to the theme, so we can not say what the problem is.
Thank you!

Hello,
I just tested the latest Yoast version and the problem persist, but the good news are that one of our developers marked the bug related to Yoast as done.
Currently we are working to the theme update (RC), once that we complete the tests on package we’ll make the update.
As a temporary solution you can use a prev version on Yoast seo plugin v21.5 or 21.6 or you can use the last Yoast version with the classis editor plugin (from the developer report I see that the problem appears on Gutenberg only).
Thank you!

Hello,
Unfortunately the theme do not have an option for this, but it can be done with some custom code. If is on url parameters it is possible to can be done using a function or javascript, unfortunately, our attributes do not include custom code and unfortunately we cannot help you with the code, only what already exists in the theme.
Now a good developer can help you with this, also if you want you can make a request here – https://tagdiv.com/submit-a-request/ and the custom word team will let you know some more details and if this can be done using the custom work services.
Thank you for your understanding!

Hello,
Can you please provide a link to the website where we can investigate this situation on categories?
I think that this can be happening when you have a pro demo installed and the blocks from the category have some offsets, but this is just, but this is just a guess, until I check the site I can’t tell you exactly what the cause would be.
Thank you!

Hello,
Sorry, but I can not understand exactly the problem, but I think that you are referring that the mobile version is different from desktop version and you’ll like to have a responsive version on mobile, right? If so, then all you need to do is to disable the tagDiv Mobile Theme plugin, or if you want to use it on amp, make sure is set like this – https://i.imgur.com/LJDdmIN.png
Thank you!

Hello,
The quick solution is a custom css like this one:
.tdb_single_featured_image .wpb_video_wrapper img {
display: block;
width: auto;
}
.tdb_single_featured_image .rll-youtube-player {
padding-bottom: 35%;
}
This can be set in the theme panel > custom code > custom css.
I hope this will help you!

Hi,
Please try this custom css:
.single table {
min-width: 640px;
}
This css needs to be set in the theme panel > custom code> advance css > phone – https://i.imgur.com/vuGJKr1.png
I hope this will help you!

Hello,
I see, this can be resolved using a different single post template or a custom css, if you do not want to change the template, please try this css
.td-post-featured-image img {
margin-left: auto;
margin-right: auto;
}
The code needs to be set in the theme panel > custom code> custom css – https://i.imgur.com/Ee0FkZ9.png
Thank you!

Hello,
You’ll need to add the AdSense code in Newspaper > Theme panel > Ads sections – https://i.imgur.com/QH2bGKB.png
Thank you!

Hello,
If you want to remove the animation to improve the INP then it will be better to use a cache plugin with CDN and this will provide the needed results (there are cache plugin that will not load that part of website if is not interacting with it, doing this the website will be faster and have better score).
Other alternative is to overwrite the css from the theme to remove the transition time
Thank you!

Hello,
If you want to remove the animation to improve the INP then it will be better to use a cache plugin with CDN and this will provide the needed results (there are cache plugin that will not load that part of website if is not interacting with it, doing this the website will be faster and have better score).
Thank you!

Hello,
Thank you for your suggestion, I added on our list and our developers will check it.
Thank you!

Hello,
If you have the message “No domains associated with your license key” in My license section, then something is not correctly normally it should display the current domain automatically if there is not an extra plugin interfering with the theme request.
What I will recommend in this case is todo a test using tagDiv plugins and with permalinks set on plain/simple and if the problem still persist, then please contact us via email at contact@tagdiv.com and provide a temporary wp-admin access to investigate the problem.
Thank you!

Hi,
Indeed there are some more errors in console – https://i.imgur.com/w1kzf3Y.png from what I can see the js that should apply the background image/color and menu is no longer apply, this should be like this – https://i.imgur.com/yiRivCg.png Is this problem also happening when you are logged in? If ye, then please contact us via email at contact@tagdiv.com and provide temporary wp-admin access to the website, will check it as soon as possible.
Thank you!

Hello,
We had a few similar cases and the problem was happening only when the user was not logged in, so the users checked the optimize can cache settings and the problem were resolved.
Do you have this problem when you are logged in? If the problem persist when you are logged in and you agree we can take a closer look, for this will need a temporary wp-admin access that can be provided via email at contact@tagdiv.com
Thank you!

Hi platamun47, if possible please send an email to our contact@tagdiv.com with this topic and we’ll reply there with screenshots and what we found on the site.
Thank you!

Hello,
I understand unfortunately our theme do not have this option, but you can try some plugins like those mentioned in this guide: https://blog.hubspot.com/website/wp-weather-widgets
Thank you!