Home User profile
tagDiv Staff
This user did not write anything. So we are just showing here some random text to make the profile page look nice :)
Calin
tagDiv Staff

Hello,
I just checked the website and now that parameter is no longer display, I think that you manage to resolve the situation.
Thank you!

Calin
tagDiv Staff

Hello,
1. When the mobile theme plugin is used the pages content needs to be set using the mobile editor at the bottom of the page and this should be created using only elements from the mobile editor and not code from builders. If you want to use the responsive version, just disable the mobile theme plugin.
2. This problem seems to be caused by a malware – https://sitecheck.sucuri.net/results/https/marocafrika.org
– Change admin passwords and delete admin accounts you are not familiar with;
– Delete any weird/unknown plugins;
– Delete the weird/unknown themes;
– Clean WordPress files (example – https://i.imgur.com/stJCqiK.png)
– Check the live css tool, and make sure is working – https://i.imgur.com/xaXIEJO.png (set a css there and click on save)
example css:
.txt{
color: red;
}

Thank you!

Calin
tagDiv Staff

Hello,
In this situation I will recommend to check in your account for GSC and see if you have any error messages related to the posts that were being exposed.
Thank you!

Calin
tagDiv Staff

Hello,
Unfortunately, there is no system on the therefore to can switch the themes, sorry!
The solution that I can recommend if your Newsmag theme license was recently pouched, then you can ask for a refund and get the Newspaper theme – https://demo.tagdiv.com/select_demo/newspaper-prebuilt-websites/
Thank you!

Calin
tagDiv Staff

Hi Ned Donev, from what I understand from you it’s like you still access the prev version of plugin.
Please try update the theme using the theme update option from Newspaper and also install the theme plugins from > Newspaper > plugins.
Also if there is no possibility to provide cPanel access, is fine, using wp-admin for the website it’s ok, but it will be need to use a previous version of the theme.

Calin
tagDiv Staff

Hi murro, if you are referring to our option to load the next article at the end of the current one, then this may be to the fact that we are using an iframe to load the next article in the page and AdSense are sensible to this, but this is on our list and our developers will check for a solution.
Thank you for your understating!

Calin
tagDiv Staff

Hi,
There was made a mix for the mentioned problem in this topic.
For users that wants to make the theme update and before have problems now will be ok.
Also, if you still have problems, please contact us via email and we’ll check it.
For users that already have the newspaper v12.6.4 all that needs to do is to disable the tagDiv Composer, delete it and reinstall the plugin from Newspaper > plugins.
For any additional information or help please contact us via email and we’ll do our best to assist you!
Thank you!

Calin
tagDiv Staff

We’re working on making AdSense ads compatible with infinite scroll, or finding a different way to do it without using iframes. Your input helps us improve!
Thank you for your understanding and cooperation!

Calin
tagDiv Staff

We sincerely apologize for any inconvenience you may be experiencing due to the recent theme update. We understand the importance of resolving these issues promptly and effectively.

Should you consent, we would appreciate the opportunity to investigate the reported problems and address them accordingly. To facilitate this process, kindly reach out to us via email at contact@tagdiv.com, providing temporary access to your WordPress admin panel as well as cPanel or FTP credentials. Rest assured, we will promptly assess the situation and take appropriate action.

Prior to granting access via email, we kindly request that you ensure your website is fully backed up as a precautionary measure.

Thank you for your cooperation and understanding in this matter.

Calin
tagDiv Staff

Hi,
We understand what you are saying and we agree that it will be better if the AdSense ads will work with our option for infinite scroll on articles.


@mostwonder
I edited the last last reply, you can mention in our forum about other themes but it’s not allowed to post the link to them.
Thank you for your understating!

Calin
tagDiv Staff

Hi dear users,
If you are experience problems with the theme update and you agree to let us investigate the problem, then please contact us via email at contact@tagdiv.com and provide a temporary wp-admin and cPanel access to the website, also make sure that you have a full backup for the website. We’ll check it as soon as possible.

Hello globalonehr, I checked your website and this look’s that the theme plugins are not installed. Please go to Newspaper > plugins and install from there the theme plugins that were before the theme update (this process can also be made manually by updating the them plugin using the versions downloaded from the themeforest package of 12.6.4).

Hi Ned Donev, according to this:
tagDiv Composer
Ajax error
tagDiv Cloud Library
Ajax error

There are some extra modules that are preventing the theme plugins to be automatically installed from our cloud, so in this can the theme plugin can be only manually updated.
Also, there is possible to be something specific like php version or extra plugin that caused problems. We have the update running on more websites from a week and there are no problems – https://i.imgur.com/AYF7gM3.png if you want we can take a closer look to your situation, if you agree, please contact us via email at contact@tagdiv.com, make a full backup for the website and provide temporary wp-admin and cPanel access. We’ll check the problem asap.

Thank you for your understanding!

Calin
tagDiv Staff

Hello,
The only time when I saw this problem was related to a cache that was apply on the backend.
If you have extra plugins, cache plugin, object cache please disable them and try again.
In case that the situation persist, then please let us know and please contact us via email at contact@tagdiv.com and provide a temporary wp-admin access to investigate the situation.
Thank you!

Calin
tagDiv Staff

Hi SP1,
Yes, those errors seems to be related to ads – https://i.imgur.com/zL6X6JI.png
The infinite load is only for responsive version (the mobile theme plugin does not offer this option).
Thank you!

Calin
tagDiv Staff

Hi,
The The first thing that needs to be checked is if you have any errors in console related to ads when the next post is loading using the infinite scroll option, if there are errors related to ads those need to be fixed to can display them, example of errors – https://i.imgur.com/j65YF9P.pnghttps://i.imgur.com/DWCY6ly.png
Thank you!

Calin
tagDiv Staff

Hi volpik, thank you for providing a direct link to the cloud template where I can inspect the mentioned element!
To get the same layout you need to add the title element above the block, then in css tab of the title element set a negative margin bottom and a positive z-index like this – https://i.imgur.com/useE7Iy.jpg in provided example the margin bottom is -45 and z-index is 1.
I hope this will help you!

Calin
tagDiv Staff

Hello,
Unfortunately the cloud templates can not be set in a child theme, sorry!
Also the structure for the cloud template is different from the one on standard template. The cloud templates are a CPT type and the php file represents each element that can be used with tagDiv Composer to create a template, after that those are saved in database using the structure layout and settings that have been made with tagDiv Composer.
If you want to edit an element from the single post template you can check theme on this path – wp-content/plugins/td-cloud-library/shortcodes/single
Thank you!

Calin
tagDiv Staff

Hi SR20DETg20girl, I just reply to you in this topic – https://forum.tagdiv.com/topic/tagdiv-composer-deactivates-every-few-days/#post-499741
Thank you!

Calin
tagDiv Staff
Calin
tagDiv Staff

Hi SR20DETg20girl, if you updated from v9 than it will be need to install/enabled an extra plugin that doesn’t exist on your current version, this plugin is tagDiv Standard Pack to bring the old layout back.
Also, it depends on the WordPress version you have, extra plugins, host settings and many other parameters, but the problem can be identify and we can help you to resolve it, if you agree, then make sure that you have a complete backup for the website and database, only after that update the theme manually using FTP/cPanel and replace the old theme version with the new one, after that update the theme plugins from Newspaper > plugins and also install the tagDiv Standard Pack plugin.
Another important thing is to have set the theme requirements – https://forum.tagdiv.com/requirements-for-newspaper/
Also, if you made the update and the problems persists, pleas contact us via email at contact@tagdiv.com and provide wp-admin and cPanel access.
Thank you!

Calin
tagDiv Staff

Hello,
Indeed this query appears to be related top the weather element from the theme panel – https://i.imgur.com/pzblCI7.png I made some tests on my install and I do not get that error message, so it is possible to be related to an extra plugin that you are using or maybe to some optimizations for JavaScript. Please check when you are logged in and no cache and optimization is apply, if the problem is not persisting, then please check the settings from the optimization/cache plugin.
Thank you!

Calin
tagDiv Staff

Hi Ans, this block cache option was added for blocks with pagination and which have the possibility to show many modules, a grid usually shows a small number of articles, but we understand your point of view and we have added this request to the list and it will be evaluated by developers.
Thank you!

Calin
tagDiv Staff

Hello,
We are glad you love our theme and that it suits your needs for https://ghtalkradio.com!
I also checked the https://woonacott.com website, but this is not using our theme, so I do not know how we can help you. In case that you want to have the possibility to create any design then you can use the Newspaper theme or if you want something similar to https://ghtalkradio.com then you can use the Newsmag theme. If you use one of our theme, then we’ll do our best to help you!
Thank you!

Calin
tagDiv Staff

Hello Praga,
I will ask you in the future when you have questions related to the Newspaper to post them on the Newspaper forum – https://forum.tagdiv.com/forum/newspaper/
The tagDiv Analyzer tool will be removed from the theme in the coming theme updates. If you want to improve the performances use a good cache plugin, cloudflare and try the optimization options from Newspaper – https://i.imgur.com/CemImju.pnghttps://i.imgur.com/FHQ8t4k.png also if you are using cache for mobile version then you can disable the desktop header on mobile and the mobile header on desktop – https://i.imgur.com/lkielK2.pnghttps://i.imgur.com/ACr3iKD.png
Thank you!

Calin
tagDiv Staff

Hello,
That one is the category and it can be adjusted using the block options – https://i.imgur.com/g353eKs.jpg for a better assistance please provide a link where I can investigate this “flex box”.
Thank you!

Calin
tagDiv Staff

Hello,
All that you need to do is to add an extra class to the above code:
.single .libutton {
display: flex;
flex-direction: column;
justify-content: center;
padding: 7px;
text-align: center;
outline: none;
text-decoration: none !important;
color: #ffffff !important;
width: 380px;
height: 32px;
border-radius: 16px;
background-color: #0A66C2;
font-family: “SF Pro Text”, Helvetica, sans-serif;
}

Set the custom css in the theme panel > custom code> advance css and the problem should be resolved.
Thank you!

Viewing 25 posts - 5,076 through 5,100 (of 35,335 total)