Hi taketwo10, indeed for you seems to be some problems, if you want we can further investigate via email (contact@tagdiv.com), where if is possible to provide a temporary wp-admin access to determinate the case of the problem and try to resolve it.
Thank you!
I see, in this case sharing some images will be the best that can be done. Fi you do not want to share theme here on forum, then you can contact us via email at contact@tagdiv.com in private.
Thank you!
Hi rights reporterm there was no update for Newsmag, only for Newspaper.
If you have the Newspaper theme and you are using an standard template, then indeed the smart sidebar will not work in 12.6, there is a bug that will be resolve soon.
Thank you!
Hello,
Indeed, for the moment there is no option to change the icon for the subscriptions account page. I added on our list and it will be done in the coming updates.
Thank you for your understanding!
Hi alejandroman, we are sorry that you faced problems with the theme update.
I checked the website and now this is looking ok.
Do you still have the problem?
Thank you!
Hi PIF21, indeed the layout of the quote is not the same in the WordPress editor an when it’s display on frontend inside the post (the font color and site will be different, on frontend will be apply the one from the theme and in backend in WordPress editor will be the one from he WordPress).
Thank you!
Hi,
The H1 on the category page represents the category title, but I see that you have set on this the color white and it’s also under the header – https://i.imgur.com/jo9hpIQ.png I think that you have set some absolute position on the row that is contain the category title.
You also have other elements on category page that has the white color set – https://i.imgur.com/h1oN7vf.png
Thank you!
Hi besthomegear, we have a theme requirements – https://forum.tagdiv.com/requirements-for-newspaper/ – https://i.imgur.com/cdGcGv4.png
Hi dnf67, if you have any kind of problems please let us know. Please contact us via email at cntact@tagdiv.coma and we’ll do may best to help.
Thnak you!
Hi aashishlowanshi,
Yes, you can utilized the directory with all pro demos, as long as those can be edited using tagDiv Composer the directory can be used – https://forum.tagdiv.com/introduction-cpt-acf-newspaper-theme/
The problem that you faced I think that it was related to the type that needed to be filtered in the flex block, by default the theme blocks are filtering the posts, but you can set the type you need, for example, posts, pages, books ….
Also, you can import from cloud the template, blocks, modules you need. If you want we can take a look together to this situation.
Using the App Find Pro plugin will need to do change to the plugin to change the url and other structures, in my opinion it will be better to use the CPT Ui to can make the cpt and taxonomies like you need.
Thank you!
Hello,
I checked the link and now I see that the problem is resolved – https://i.imgur.com/0MJ2Iti.png – https://i.imgur.com/eni8lI5.png
If there is still a problem, please let us know!
Thank you!
Hi 0xid0,
Can you please provide a link to the website where we can investigate the logo?
Thank you!
Hi taketwo10,
I just tested the option and for me seems to work ok – https://i.imgur.com/EiRDhsA.png – https://i.imgur.com/iJLDbe0.png but this will work only on mobile theme. If is a page or a cloud template it is possible to be set using the tagDiv Composer.
Thank you!
Hi viscott we are sorry that you are facing those problems with this theme update!
Hi tmaghrebt please let us know some more details about the problem you are facing!
Hi shahjada, I see that you are using the mobile theme plugin, so the mobile layout will be different. If you want the same layout as on desktop, then please disable the mobile theme plugin or if needs use it only for amp.
Hi mudassar120859, I checked your website and I do not see the mobile theme, but I see a litespeed cache and maybe you are using the mobile page template, in this case you’ll needed to be sure that your cache plugin cam deliver cache for mobile separately then desktop.
Is this problem persisting when you are logged in? If no, then the problem is related to the cache plugin.
Tank you!
Hi,
I don’t know if there are any restrictions in this regard, but you should provide all the necessary data to the person to whom you will sell the property so that no problem arises later.
Thank you!
Hi,
I just checked the link but for my everything looks ok now – https://i.imgur.com/o0J7OiB.jpg – https://i.imgur.com/1TQeLIc.jpg do you still see the problem on your device?
The only thing that I have in my mind is that the demo you are using used for articles a single post template and now I see that you have a standard post template (the problem was with the single post template?)
Thank you!
Hi jrh, thank you for your feedback and we are happy that you mange to solved the situation.
Have lovely day ahead!
Hi,
Indeed, this situation is caused by some changes made by Facebook. Our developers are waiting to see what will happen next, and if there will be need to implement something additional in the theme to be to continue using the share option as before they will do it (it is also possible that those from Facebook to resolve the problem).
Thank you for your understanding!
Hi igormiranda93, if I correctly understand you’ll need to display the excerpt inside the article not only in blocks. Unfortunately, the theme do not have an option for this, but I thing it can be done a custom shortcode, but this can be done only at custom work and it will work even after theme updates, what I can do is to see what template you are using and edit it to display the excerpt, but if the changes can not be set in a child theme (not all files can be set in child theme), then this will need to be done after each theme update.
Thank you for your understanding!
Hi
If you need Newspaper v12.5.1 you can get it using this link – https://cdn.tagdiv.com/wp-content/uploads/2023/08/Newspaper-12-5-1.zip
Also, if you still have some problem, please contact us via email (contact@tagdiv.com), we’ll try our best to help!
Thank you!
Hello,
The php version is provide by host. If needs you can contact the host to update the php version.
If you have access to cPanel you can try this guide: How to Update Your PHP Version in WordPress (the RIGHT Way)
For users that have Newspaper 7.4 or 8 and the problem persist, please contact us via email at contact@tagdiv.com and provide temporary wp-admin access and cPanel or FTP (it is possible to be a different problem). We’ll check and try to fix it as soon as possible.
Thank you for your understanding!
Hi cmnews23, sorry for not replying in time but we are quite busy now that the theme update has been released.
I reply to that topic, but it will be need to provide some more details about the images problems you are facing.
Thank you for your understanding and sorry for any inconvenience!
Hi choiwj1012, indeed a license key should be used only on 2 domains, one for test and one to be the live website.
In case that you want to use it on more domains you mentioned you’ll need to get some more license. Also, I see that you need quite a few so I think that for that number of license you can get a discount, for more details you can contact us via email at contact@tagdiv.com and our manager will let you know the discount that you can get for 50-500 license.
Thank you for your understanding!
Hi,
Unfortunately I do not quite understand the problem, can you please provide some ore details and a link to the website where the problem can be checked?
The images are not showing in blocks or inside the posts?
Is this problem only when you are not logged in? If so, then it can be from a cache plugin or optimize plugin.
Thank you!
Hi,
I understand you, but unfortunately we have nothing to help you, especially since the topic was bought a long time ago. Maybe you can sell it to someone, or maybe you can sell it with the domain.
Thank you!