Hello,
I just did a test on my install and for me seems to be ok.
If you set the option, save the changes, and check with the mobile, the row does not appear? Can you please provide a link to the website to investigate the case?
Thank you!

Hi,
I think you mean the tooltip, right? this is by default on blocks – https://prnt.sc/PQP1vAs6owR9
WordPress Tooltip Tutorial: How to Add One Easily
Thank you!

We’ll check the email as soon as possible!
Thank you!

Hi,
I checked the website and I believe that you manage to fix it, now looks ok – https://i.imgur.com/KUPEcXJ.jpg
Thank you!

Hi,
It depends on where this button is located. For example, there is a general option in the theme panel where you can translate the word (you can change the text) – https://i.imgur.com/NDT8SaG.png – https://i.imgur.com/YAr4QsM.png
Now if it is on a flex block, then it can be edited individually – https://i.imgur.com/FTxKcGC.jpg – https://i.imgur.com/lGSUKhy.png
Thank you!

Hi,
The plugins will be disabled for a few minutes until the problem is investigated, then everything will be left in the state it was when access to the site was received.
Thank you!

Hi mungerald, to check if you are using the mobile theme plugin please check in Newspaper > plugin if the plugin is active – https://i.imgur.com/ehfGwtU.png it is then you need to go to the theme panel and scroll until you’ll see the mobile theme section – https://i.imgur.com/Rya5Hdg.png
Thank you!

Hi,
If you want to make a refund request you can do it using this link https://themeforest.net/refund_requests/new and if the request is eligible then we will approve it as soon as possible.
Thank you!

Hi,
Unfortunately, our theme has not been tested with this cache plugin, so I cannot offer you an official solution.
What I can suggest is to set a time to clear the cache on the site, a shorter time maybe an hour, that should solve the problem.
Thank you!

Hi,
We do our best to help you, but this problem seems to be a 403 coming from Cloudflare (CDN), so please check the settings from CDN.
Thank you!

Hi tanteidee,
You need to copy 2 files, the loop-single-7.php and single_template_7.php this should resolve the problem.
Thank you!

Hi fgrenier,
I have notified the developers of these suggestions.
Thank you!

Hi,
The only solution is to use css for articles or areas where the layout is not appropriate.
If you need help with this, we can help you.
Thank you!

Hi,
You can try this custom css:
.widget_recent_entries a{
font-size: 16px;
}
You can set the code into theme panel > custom code> custom css.
Thank you!

Hi,
We will check your email and reply as soon as possible.

This “wp_update_themes” is a default wordPress cron most likely the theme update was initiated by this one.
Thank you!

Hi,
If it works please tell us, maybe there are other users who want to use the Siteground cache.
Thank you!

Hi,
Normally if the options are enabled on the grid – https://i.imgur.com/niRDcKM.jpg those should be displayed. If you already have the options enabled and also the theme panel settings are on – https://i.imgur.com/6F5wKoB.png but the problem persists, then please contact us via email at contact@tagdiv.com and we’ll chek the problem.
Thank you!

Hi,

In such cases, we recommend using WPML with cloud templates – https://forum.tagdiv.com/using-theme-translations-together-wpml/

As an alternative, maybe that function can be combined with this one – https://pastebin.com/d7nU6Y92

Thank you!

Hi, sorry, the fastest way to solve the problem https://i.imgur.com/zh6YOYo.png is with a css code. Bettina added this problem to the list and a fix will be included in the next update.
Sorry for any inconvenience!

Hi,
You need to have a single post template set as global for posts, you edit this cloud template and set the review on it – https://i.imgur.com/JlIgbrH.png – https://i.imgur.com/3XbtyLF.png save the changes and now the customer can set a review for each post.
Thank you!

Hello,
tagDiv Shop plugin is a Newspaper plugin, the Newsmag theme does not have it, for Newsmag you will have to use the shortcodes from the woocommerce plugin – https://woocommerce.com/document/woocommerce-shortcodes/
Thank you!

Hi,
yes, it would be a grandmotherly option, but for the moment, from our surveys, this option is not very popular. I have added it to the list and developers will evaluate it, until then the only way to achieve this is by editing the files – wp-content/plugins/td-composer/legacy/common/wp_booster/td_more_article_box.php (unfortunately I don’t know the exact code that needs to be added to get that option, sorry)
Thank you for your understanding!

Hello,
Unfortunately, there is no system for changing themes. What can be done if the license is bought recently and is not used on any site, is to ask for a refund and buy the Newspaper theme.
Thank you for your understanding!

Hi,
Somewhat yes, they contribute to the DOM because the content of the page grows – https://i.imgur.com/26uzwIW.png
Thank you!

Hi,
The Newsmag theme has only a boxed version, there is no option to stretch it or remove the boxed version.
Thank you!