Hi,
This can be done using gravatar or using a plugin – https://forum.tagdiv.com/how-to-set-the-avatar/
Thank you!

Hi,
Yes, it seems logical that when the plugins on one theme are used on another theme, these errors will occur. Normally, if you delete all tagDiv plugins and the theme and install the new theme and these plugins from the Newsmag > plugins section, the problem should no longer appear.
Thank you!

Hello,
I think the tagDiv Standard Pack plugin was used before the theme update and this plugin is no longer active. If you want to check, please go to Newspaper > Plugins (after the plugin is activated, the standard headers will also appear).
Thank you!

Hi,
Unfortunately, for the moment this can be done only with custom css:
.tds-s-form-content .tdb_form_file_upload {
display: none;
}
This code needs to be set in the theme panel > custom code> custom css.
Thank you!

Hi,
Normally, a license is valid for life, provided that no refund is requested for it and to be used correctly (not to be used on n sites).
If you want, please contact us by email at contact@tagdiv.com and provide the license to check it
Thank you!

Hi goodmuyis,
The theme does not have the option to update automatically, this is an option that is usually set in wordpress in wp-config.php, to automatically update themes and plugins.
How to Disable Automatic Updates in WordPress
Most likely, during that automatic update initiated by WordPress, the theme plugins were deleted, only the theme was updated, and if the theme plugins that were used were no longer active, the site only showed shortcodes.
Thank you!

The problem you have with adjusting the image on mobile is due to the fact that you use an element that sets the image with css, and due to the fact that the image is very wide, on mobile, it must be smaller to be displayed – https://i.imgur.com/w3FiOgi.png or you can replace the element with the featured image.
Thank you!

Hello,
We already informed our developers about this problem and this will be resolved as soon as possible.
Thank you for your understanding!

Hi,
As I said, the slide element, if it is set in the header, will run all the time and when you are on mobile, even if it does not appear on mobile, it will run (on mobile it is only hidden).
If you want to have an automatic slider in the header and it won’t be a problem even on mobile, I recommend using a revolution slider.
Thank you!

Hi,
I tested it on my install and it’s ok for me. Most likely it is something that interferes with you.
What you can try is to do a test with tagDiv plugins only, if the problem persists, please contact us at the email address contact@tagdiv.com and provide temporary access to the site to investigate this situation.
Thank you!

Hi,
I checked the site and I don’t see any problem, the post-comment button also works. Didn’t receive the comments in the comments section to be approved? – https://i.imgur.com/24ENwHG.png
If it does not appear anywhere, please try when you are logged in, it is possible that there is some setting on the CDN.
Thank you!

Hi creativeopole,
I’m sorry that you can’t create the shop you want with our theme. For the moment on the shop side, our theme can only create shops similar to our demos: – https://i.imgur.com/2Q9ugSI.jpg if it’s an option on one of these demos you need, then it’s in the theme, if the demos don’t have the option you want, then it doesn’t exist in the theme.

1. The background image can be changed for the mobile menu from the theme panel – https://i.imgur.com/yVwO7f0.png

2. The mobile menu elements can be adjusted using the settings from the theme panel – https://i.imgur.com/JCUsXnG.png

Thank you!

Hi,
Yes, the limit is one review per article. This element should be set on articles/posts and CPT-articles and it can be used to let a review for each article.
Thank you!

Hi,
If it is ok with 12.2, I will ask the developers to check what has been changed and see what can be done to solve the problem.
Let me know if it’s ok.
Thank you!

Hi,
I think you manually set the link on the logo element. Please edit the home page with tagDiv Composer and check the link to the header logo and the sticky logo on the mobile version – https://i.imgur.com/Owo4E0h.png
Thank you!

Hello,
What can be done is to use 2 single post templates – https://i.imgur.com/jaqVjsS.png, one where the comment box is displayed all the time and one that has the comment box hidden for people who are not logged in – https://i.imgur.com/oSrY65y.png
These single post templates can be assigned globally, individually and by category, it would be best to have one global and the rest by category – https://i.imgur.com/fwidCwI.png

For the problem with the composer, does the same happen on a new page? Does the problem persist only with the plugins in the theme? if yes, then please contact us at contact@tagdiv.com and please provide temporary wp-admin access, also include the link of this topic in the email to can identify you. We’ll check the problem as soon as possible.

I hope this will help you!
Thank you!

Hello koliman,
Something is wrong here, if you are using Newsmag, you should not have the tagDiv Standard pack plugin, which is a plugin for Newspaper. The theme plugins are only those that appear in Newsmag > plugins.
Thank you!

Hello,
If you just want to change the text, then you can use the option in the theme panel > translate section – https://i.imgur.com/GPestql.png – https://i.imgur.com/AUdowc2.png
I hope this will help you!

Hi,
This depends on the size of the letters for the logo, but normally it should be ok.
Thank you!

Hi,
I’m sorry but I don’t understand what it’s about, can you please give more details?
Thank you!

Hi,
That element has only a few settings, if you can tell me how you want it to be and give me a screenshot of it, I will do my best to help you.
Thank you!

Hi,
Please check it now, the requirements are set – https://i.imgur.com/D4iDUYX.png
Thank you!

Hello,
That option is somewhat global, it cannot be set on each viewport separately.
Thank you!

Hello,
I believe you are referring to this one – https://i.imgur.com/5MvZnvC.png this is a menu made using a popup element, in the popup is set a page that contains the menu element, you can find it like this – https://i.imgur.com/JzsGAty.png then just use tagDiv Composer to edit it.
Thank you!

I’m glad you managed to solve the problem!