Hi,
If you want to redesign only the homepage, what you could do is to look in our cloud library and see if you find something you like it, after that just import it and edit it with tagDiv Composer according to your needs – https://prnt.sc/0yBQY0w_385m
Thank you!

Hi,
Cloud, could you please provide a short video of this problem? Usually this cloud happens only from 2 reasons: the link is not a valid link (should start with https:// ….) or an extra plugin is interfering with the theme.
Thank you!

Hi,
First, make sure that tagDiv Composer and tagDiv Cloud Library are removed. After that, go to Newspaper > plugins and try to install teh plugins from there.
If the problem persists, disable all plugins and try again after that to install the theme plugins; sometimes there are extra plugins interfering – https://forum.tagdiv.com/newspaper-how-to-update-a-plugin/
Thank you!

Hi,
I will let our developers know about this type of pagination.
Thanks

Hi Lamiaa,
If you are using a single post template, then you need to edit it with tagDiv Composer and set there on post content element the font for the blockquote – https://prnt.sc/Ns1lf8b1DNTq – https://prnt.sc/xLxYmdupbGWM
I hope this will help you!

Hi,
You need to look for this css – https://prnt.sc/qK2QBtKTnXZM. This CSS can be set in live css – https://prnt.sc/qb75yy3RuoPe or under the theme panel – https://prnt.sc/T17LHlEwWmC4 or with a custom plugin for adding css and js.
Thank you!

Hi,
“Latest” will display the latest articles based on teh rest of the settings that have been made. If a category is set, it will be the latest from that category.
Could you provide some screenshots with teh category as I provided and another one with the settings from the block?

Hi,
If you are referring to the css like this one https://prnt.sc/sxZwwzUPfeqM, thsi si teh css set for the block to have the current layout. Each flex block has a style code. If you want, you can use the theme panel settings for inline css https://prnt.sc/ZzPfXCamqePY
Thank you!

Hi,m
I just checked the website and this is taking quite a long time, even when you access an article for the first time – https://prnt.sc/8jYsXbLsEYIX what is strange is after some time when I checked a few articles, the website starts to load ok (maybe until teh cache starts to work) adn now even the videos load ok https://prnt.sc/yNgXpWg5n0l6
In this situation is possible that the situation to can be impoved with a better cache plugin, optimize, css and js, images and the results should be better

Hi,
For this, you can use the offset option, for the second block, set the offset 1 https://prnt.sc/yH09rsqZE-61 -> https://prnt.sc/tVmyfeYot-M9 https://forum.tagdiv.com/flex-block-settings-guide/ https://prnt.sc/sm1RPzboyr5o

Hi,
This depends on more factors, on the plugins and template you are using, for example, on our live demo https://demo.tagdiv.com/newspaper_shop_kids_store/checkout/ – https://prnt.sc/w5yjBwJa2C0G those are the files – https://prnt.sc/DWEI7DKyMvQX
Now those mentioned by you are from the WooCommerce plugin, so not related to the theme; most likely, some extra plugin was interfering with the WooCommerce plugin, and you got those results.
Thank you!

Hi,
On each element, check in the CSS tab for the display option – https://prnt.sc/nLpQPh-1SKsX. Doing this on all elements will align them.

Thank you! We truly appreciate your feedback.

Hi,
Right now, I see that you have the tagDiv Mobile theme plugin and the mobile design looks like this – https://prnt.sc/b6LFUiQXd6Pa. To have the layout from your image, please disable the tagDiv Mobile Theme plugin and delete it, the responsive version will be used.
Now using tagDiv Composer, you can edit teh template and select the mobile viewport. There, you can adjust the flex block layout per viewport – https://prnt.sc/rgELtvkC6oPS
Thank you!

Hi jrpirestani,
As I mentioned in my previous email, please check for tagDiv Composer, tagDiv Cloud Library, and tagDiv Opt-in builder. From your screenshots, the problem is clear: the plugin tagDiv Opt-in builder is not installed or activated. Please install it and activate the plugin after that, then clear the cache.
Thank you!

Hi,
Please make sure that you are using CloudFlare and Wordfence to be sure that your site is protected by bots.
After that, make sure that you have set the reCAPTCHA by Google in the theme panel – https://prnt.sc/Qm2F72H915Lb
Thank you!

Hi,
Could you provide some screenshots with teh settings you are making? Is a full link with https. Also, did you make sure that you do not have any extra plugins interfering?
We can check it via email if you can provide wp-admin access.

Please provide wp-admin access via email, and we’ll connect and provide step-by-step instructions for doing it on your website.
Thank you!

Hi,
It appears that this situation appears only when the cart is empty and you have something in it the layout is better – https://prnt.sc/4KLP06kqVlos
So what the problem could be is something related to the cache settings, please clear all cache, object cache, purge CDN, and also check when you are logged in if the situation is the same. In case the situation persists, and this is a WooCommerce bug, I will recommend getting the previous plugin version from here – https://wordpress.org/plugins/woocommerce/advanced/ https://prnt.sc/hRD8Lt4wzp-l and update the plugin only after this is fixed by WooCommerce developers.
Thank you!

Hi,
Please check it when you are logged in and see if this is working when no cache is apply, most of the time, when the pagination is not working is related to the cache settings that are interfering with the ajax pagination (js and css options from cache plugin)

Hi,
Please note that the Newspaper theme is not officially tested or supported with Divi Builder. The theme is designed to work with its native page builder, tagDiv Composer, and all theme elements and templates are built specifically for that environment.
Pages created with tagDiv Composer are not compatible with Divi Builder, and vice versa. Using third-party page builders alongside the Newspaper theme may lead to conflicts, including issues such as the builder not loading properly.
For the best stability and full functionality, we recommend using the theme’s built-in tagDiv Composer exclusively.
Thank you for your understanding.

Hi,
I just made some tests and the embed option provided by Gutenbergis working without problems – https://prnt.sc/KRyx98o-edAq https://prnt.sc/8Hki_ly47Tl2 so there is no need to use an extra plugin for embed, using extra plugins that are not tested with the theme can create problems (as in this situation), also, we can not help with untested plugins.
Thank you!

Hi,
Please check the settings, the new categories are categories or subcategories? If are subcategories are under an existing parent category that is set as a mega menu?
For example: Fashion is my parent category and subcategories are: New Look, Street Fashion, Style Hunter, and Vogue https://prnt.sc/npJ0wbXv9AsM make sure that you have articles in each category/subcategory. After that in Appearance> Menu on my header menu I added the custom link and set the name Fashion and make it a category mega menu https://prnt.sc/mLQLcyrGylnz and now on webiste I have this https://prnt.sc/Q_93EnhPh9ZY
If you want, we can also look at your setup. If you agree with this, you can contact us via email at contact@tagdiv.com and provide temporary wp-admin access and as many details as you can related to the settings you’ve made so far.
Thank you!

Hi,
If you want to display the articles from subcategories of a parent category, there are 2 methods:
1. Display articles from all subcategories except the main category, set the main category in the filter of the flex block and exclude the parent category – https://prnt.sc/0ME1PVUO-2gT
2. Display only articles from desired subcategories, for this use the Multiple terms filter: and set the subcategories ID separated by commas – https://prnt.sc/JyPa2vpPzJBu
– https://forum.tagdiv.com/flex-block-settings-guide/

Hi,
Could you please check if all the previous theme plugins that have been used before the theme update are now also installed and activated? Check for tagDiv Composer, tagDiv Cloud Library and tagDiv Opt-in builder. Those theme plugins can be installed from Newsapepr > plugins – https://forum.tagdiv.com/newspaper-how-to-update-a-plugin/
Thank you!