Hi metometo,
Normally all you need it is to have in WordPress a RTL language set and also to use a RTL demo -> https://i.imgur.com/YIDXLov.png also, when you add new blocks on homepage you can use the right click to copy the style for other blocks, or you can simple get the rtl blocks from the cloud -> https://i.imgur.com/3kK9eit.jpg
Thank you!
Hi nick1968,
As long this situation appears only when you are not logged in and you are not using a plugin for membership so the users to pay to see the content, the the the problem in 99% it is related to cache.
Thank you!
Hi ismaelcomerlato,
For the images please check if the lazyload option is not enabled -> https://forum.tagdiv.com/loading-image-effects/
For the situation with the fonts, from what I can see first is loading a default font until the google font is loaded.
For this situation maybe you can disable the fonts from the theme panel and use the custom fonts -> https://forum.tagdiv.com/font-customization/
Thank you!
Hi,
Did you added some code for the mobile/amp version?
If there are no codes added and the problem appears, please check if the amp plugin is used with the mobile theme plugin and in case if the problem persist, please contact us via email at contact@tagdiv.com, we’ll check the problem and try to resolve it as soon as we can -> https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/
Thank you!
Hello,
The theme plugin it is not related to the problem with the update of the plugin.
Now, about the problem with the infinite posts no loading, right now seems to be ok, at east for me, but maybe the problem appears when there are to many requests tor loading posts (when there are many visitors to the site) and the server block some of them.
Now, the screenshot you provided with the error seems to be related to the Instagram element -> https://i.imgur.com/MGSCW62.png
Thank you!
Hi,
First you’ll need to resolve this problem -> https://i.imgur.com/59fPl9j.png so no errors will be displayed in console.
I see that on desktop you have good results, the problem remaining on mobile version.
There are a few things that can be improved, for example the footer ad -> https://i.imgur.com/nNMztjA.png also you can remove the google fonts form mobile theme -> https://i.imgur.com/3V6naPX.png
I hope this will help you!
Hi,
Glad it worked!
Have a nice day!
Hi,
I just downloaded the Single Post Template – Medicine PRO and I set it as global, also I checked the single post comments element, this was added by default in the cloud template, bat I made some tests, first I test it like hat, than I added a new one, then I removed the elements and add it again.
Update: we just got an email from an user with a similar problem, we’ll check the problem on his entailment and we’ll let you know the results and the source of the problem.
Thank you!
Hello,
In tagDiv Composer, there are almost all the features of the theme and when you disable the plugin, it’s like using a default theme without customizations and feature options.
It is also recommended that the theme not be used on a shared server, but on a dedicated one -> https://forum.tagdiv.com/requirements-for-newspaper/ because it needs a bit more resources than a default theme.
Now if you say that the problem only appeared with the update, then I suggest you make a backup and set the previous version to see if the site returns to normal.
If it returns to normal, it means that something from the new update affects you, in which case we would like to investigate this situation.
Thank you!
Hi Lamb,
For the moment the theme is using the WordPress system and template.
Here is an article that I hope will help you -> https://betterstudio.com/blog/customize-wordpress-email/
Thank you!
Hello,
It looks that this is the way that the add you are using is injected. The theme allows it to be on full width, but this is coming at a 300px width -> https://i.imgur.com/9GgdHtp.png What I can suggest is a custom css like this one:
.single .td-pb-span8 .td-visible-desktop{
width: 100%;
}
The code should apply for the ads inside the posts.
About the ads that are not adjusted on mobile, it is because those ads do not have a css for the responsive version. Please let me know where I can check one.
Thank you!
Hi,
The gravity forms is not a tested plugin, therefore I can not say if this is compatible or not with our theme, but usually the 500 errors are related to the server and can appears when it is a plugin conflict or it request to much resources.
How to Fix the 500 Internal Server Error in WordPress
Thank you!
Hello,
1. If the limit is set, then please clear all cache and object cache and check to see if the rest of categories are displayed.
2. That is the single post template, it can be edited using the tagDiv Composer -> https://i.imgur.com/Oz4lTvh.png
Thank you!
Hi,
That it is an background image and is coming from the demo with custom css
If you want you can use this code to change the color ->
.td-craft-ideas .td-read-more a, .td-craft-ideas .more-link-wrap a {
background-color: blue!important;
background-image: none;
}
The custom css needs to be set in the theme panel> custom code> custom css.
Now, in case that you want to set another background image, then you can try this custom code:
.td-craft-ideas .td-read-more a, .td-craft-ideas .more-link-wrap a {
background-color: transparent !important;
background-image: url(images/read-more-bg.png);
color: #fff !important;
}
I hope this will help you!
Hi terahlynn,
If you are using a pro demo, then you’ll need to edit the single post template using the tagDiv Composer and add the author element.
The theme panel option will apply only for standard templates -> https://i.imgur.com/tiacAbQ.png
Also, the blocks from pages and cloud templates can be edited using the tagDiv Composer, but those also have a global option in the theme panel -> https://i.imgur.com/1SUQD9t.png
I hope this will help you!
Hi,
This situation appears because the mobile theme plugin is used -> https://tagdiv.com/mobile-theme-get-mobile-ready-with-newsmag-theme/ when this plugin is enabled, the mobile content need to be set in mobile editor using only the elements from mobile editor.
Or you can disable the plugin and the responsive version will be used.
Thank you!
Hi,
For sub footer style 1 please try this file -> wp-content/plugins/td-standard-pack/Newspaper/parts/footer/td_sub_footer_template_1.php
If you are using the multipurpose sub footer the please try on this file -> wp-content/plugins/td-composer/td-multi-purpose/footer/tdm_sub_footer_template_1.php
I hope this will help you!
Hello loverblessed and pascal2187,
I’m not saying that it can’t be a problem in the update, but we have to identify it. From what we have tried so far, we have not been able to recreate this problem, maybe it only happens in certain cases or if certain elements are used. That is why we would like to investigate this problem on a site where it happens, or at least if it is possible to record how this problem is reached and try to recreate it on our installations
Thank you for your understanding!
Hi,
From what I know the Classic Editor, GDPR Cookie Consent, Yoast SEO plugins are working with our theme. I just did some tests with theme and for me it is ok.
Maybe the server was overloaded and the host disabled the plugin? There were a few situation on share servers.
Thank you!
Hello, unfortunately no, at least until now, every time the locker on the amp was discussed, the result was no, as far as I know!
Thank you!
Hi
I see, I believe that in this case the problem was related to the cloud category template that you have set. Didi you use a mobile page template on this one and after that the mobile template was deleted? I remember that in this situations the results were similar with yours.
I’m glad that at least you managed to resolve it even if it was necessary to create a new one.
Have a nice day!
Hello pascal2187,
Do you see the same error like loverblessed – https://i.imgur.com/Slc5URQ.png if yes, please try the above steps.
In case that the problem is different, please do a test for plugin conflict, please try only with tagDiv plugins and see if the problem persist.
Thank you!
Hi,
For cloud templates you’ll need to edit this file -> wp-content/plugins/td-cloud-library/parts/tdb-login-modal.php the other one is for standard templates, unfortunately, this file can not be set in a child theme.
Thank you!
Hi,
If the problem is from cache then the settings from the plugin needs to be checked, the CDN needs to be set like in this guide -> https://forum.tagdiv.com/cloudflare-cdn/
Also, if you can provide a link to your website to inspect some posts and see the problem I will be able to let you know the source of the problem.
Thank you!
Do you use cloud templates or standard templates from standard pack?