It looks that it is coming from a plugin -> https://i.imgur.com/Yuqwyiz.png that is resizing the images.
What you need is to disable all plugins using for image or optimize and find the one that is resizing the images.
Thank you!

Hi,
I see, I think that there were some settings made in EWWW Image Optimizer plugin, for my seems to work without problems, but I let only the settings that are coming with the theme -> https://i.imgur.com/6gmuvxN.png -> https://i.imgur.com/DdRl7Ry.jpg
Also, for images this is the plugin that is recommended in our guide from here https://forum.tagdiv.com/how-to-make-the-site-faster/
Thank you!

Hi Harpal, like I said above, if you are using the mobile theme plugin the “more article box” will not be display.
This can be display only for the responsive version.
SO if you want to use it, you need to disable the mobile theme plugin or use the mobile theme plugin only for amp -> https://i.imgur.com/7plgoEe.png
Thank you for your understanding!

Hi AlexD,
I think that this is a misunderstanding. The tagDiv Shop plugin is coming only with the Newspaper theme.
Newsmag theme is a smaller theme that use only standard templates.
Now the woo on Newsmag will have the classic layout and the settings can be set auto be the woocomerce plugin -> https://i.imgur.com/cP1djl1.png also you can use the shortcode as above with tagDiv Composer -> https://i.imgur.com/M3GJijk.png -> https://docs.woocommerce.com/document/woocommerce-shortcodes/
Hope this will help you! If not, please let me know what you can not achieve and I will provide some steps for it.
Thank you!

Hi,
The theme do not have an option that will automatically stretch the image to the template with, but maybe you the option from the editor is making the image to be display like that.
If you checked the add image option and the problem is still persist, please provide a link where I can inspect some images, in this way I can see from where he option it can be.
Thank you!

Hi,
The Newsmag theme do not have an option to change the website width. The Newsmag theme is delivered in boxed version with an with of 1024px. So if you want to seta background image like in your screen, you’ll need to set 1024px width between banners.
Thank you!

Hi,
So the problem is only for the mobile, there is the low score, for this you can try the mobile theme plugin or if you want to have the same layout like on desktop, then you can use the mobile page -> https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/ this can be use for pages and cloud templates. -> https://i.imgur.com/o31zeIb.jpg -> https://prnt.sc/26cu0mc
However, page loading speed can depend on many factors, and each website is unique from this point of view. Let me explain some of these factors and maybe they give you some starting points for optimizing your website.
External factors: server speed, if you are using CDN or not, the external resources loaded by your website like ads, fonts, tracking scripts like Facebook Pixel, Google Analytics, Twitter analytics, Hotjar and so on.
Internal factors: the number of elements on the page, image size, image formats, if you are using mobile optimized layouts, console errors, if you are using the Standard Pack plugin on not, if you are using PRO demo or a standard one.
Thank you!

Hi marketingart2, unfortunately, I do not know exactly how the Polylang can be use with the cloud templates, but I will check it and I will try to see if I can get a solution until tomorrow.
Thank you!

Hi,
It looks that the modal can not find the image path https://prnt.sc/26cty04
Please make a test using only the tagDiv plugins. In case that the problem is still persisting, please make a full backup and contact us via email at contact@tagiv.com provide wp-admin and include this link in topic.
We’ll check it as soon as possible.
Thank you!

Please try this custom css
.td-mega-menu-pageul .sf-menu a:hover{
color: #4db2ec;
}
Please set the code in the theme panel > custom code> custom css.
Thank you!

I’m glad that you manage it!

Hi,
The text can be translated using the theme panel > translations -> https://forum.tagdiv.com/loading-translations/
Or in case that you want to edit it, then it can be done only in the theme files and those can be find in this folder wp-content/plugins/td-composer/legacy/Newspaper/parts/header
Thank you!

Hi,
For me your website is look like it is deliver the mobile version on desktop -> https://i.imgur.com/5qJ6nBR.jpg -> https://i.imgur.com/arB2T75.jpg so please clear all cache and check again.
What method did you use to update the theme? Did you checked our guide ?
If only the theme panel settings were removed, after you installed the theme plugins, did you loaded a theme panel backup?
Do you use child theme? Maybe you have set in it some custom changes that interfere or it can be an extra plugin that is interfering during the theme update.
The most safe option to update the theme in my opinion is still the manually theme update and is not hard to do it, all you need is FTP or cPanel access, you delete the old theme and you set the new one, after that you need to go in Newspaper > welcome and update the plugins (in case that those are not update automatically form welcome section, update them one by one from Newspaper> plugins). Using this method the chance to lost your settings will be minuscule.
Thank you!

Hi,
I think that this is because on the live demo is set an extra class that is used for the current-menu-item, and this class look like is not added on menu when you install the demo.
I think that this is because that demo was rebuild using cloud library and the designer how rebuild the demo forgot about that part. I announce him and the problem will be solve for the coming theme update. (the live demo is still the old one with standard template).
Thank you!

Hi,
Unfortunately, the td_fonts.php will not work in a child theme, I already tested. But, we received a response from our developers and they said that the fonts will be added in the next update or in the worst case in the next one.
The coming theme update should be this month. If you want you can check the changelog for the new version, or ask here on forum if the new google fonts were added in the theme in td_fonts.php file.
Thank you!

Hi mkarlov,
Those situations can appear form different situations. For example is possible to use an untested plugin that is working with the current theme version, but after the theme or plugin update to no longer be compatible. Those situations need to be checked in the moment when are happening to can identify the problem and see if there is a solution to fix it.
Thank you!

Hi jamesportis, indeed when the search is not working most of the time is related to some extra plugins that are in conflict with that theme element.
The mega menu can be set by adding the category on menu elements, so removing those categories from menu elements will remove the mega menu .
Also, if you want you can check our pagespeed guide from here https://forum.tagdiv.com/how-to-make-the-site-faster/
Thank you!

Hi,
Please try this custom css
.td-main-sidebar h3 > a {
color: #767676;
}
.widget a {
color: #767676;
}
You can change the color. The code need to be set in the theme panel > custom code> custom css.
I hope this helps you!

Hi,
Those 2 tables are from the theme, in them are saved all the changes that are made in the theme panel, pages and cloud templates. Also are saved the theme panel backups -> https://forum.tagdiv.com/import-export-theme-settings/ now there was added an option to stop the backups and even to delete the existent backups -> https://i.imgur.com/iGPDCVq.png
I hope this will help to reduce the database.

Hi,
This https://drive.google.com/file/d/1PkkGZPFK2gXrO9mu7CFlsp2QYasKd61q/view is the single post content element, it is used for displaying the post content, this -> https://i.imgur.com/wtl9AlD.png is the featured image, is a different content set above the posts content -> https://i.imgur.com/NCfPpWu.png -> https://i.imgur.com/zUiPKnc.png
Also I tested with a post from twitter and for me is working correctly -> https://i.imgur.com/9aHb947.png -> https://i.imgur.com/fEubmVn.png -> https://i.imgur.com/TzwwkrR.png
Can you please provide a screen to see how it is look the video when you check it on iOS? Maybe is the system dat do not allow to set it on full width.
Thank you!

Hi,
I see. If the problem is only on posts, then please try this custom css:
.single .td-main-content-wrap {
padding-top: 40px;
}
Set the code in the theme panel > custom code> custom css and the problem should be solved!
Let me know the results!

Hi zaporo,
This can be done if you are using some classes on the links, in this way you can use a custom css that will apply if there is a specific class.
Now, is possible to use other methods, for example you can change the link layout when you set it with the WordPress editor.
Thank you!

Hi,
Please provide a link to your website where we can inspect one of your galleries, in this way we can see if the problem can be related to a plugin conflict, some errors or some settings.
Thank you!

Hi cyanbear,
To see the most popular posts, you’ll need to filter the block using one of those filters -> https://i.imgur.com/lyCJa5Y.png for the & days, the option need to be enabled in the theme panel -> https://i.imgur.com/Haz4xoo.png and you need also to have the post view enabled (if you use standard templates,, the option cam be enabled from the theme panel -> https://i.imgur.com/mCp1Mgd.png if you use cloud templates you’ll need to set the elements with tagDiv Composer on single post template).
Thank you!

Hi,
Maybe for the situation with the posts from specific categories is related to the “unique article” option. If this option is enable a post will be display only once on that page. Another thing that can be, is if the block that can have some specific settings/filters, please check them, if you have offset, remove it https://i.imgur.com/tKePehC.png or custom settings in filter tab -> https://i.imgur.com/XbmCEZy.png
If I’m right, the second problem is related to the author page and his articles, there are some of them that are not display. This can be if the post loop of the author page have an offset. So, you’ll need to be sure that you do not have set any offset on the post loop -> https://i.imgur.com/3ZKS5pz.png
I hope this helps you!