Hi,
That problem is from this code
if (is_multisite()) {
$main_dir_path = $main_theme->theme_root . ‘/themes’ . get_template_directory();
}
That was added on wp-content/plugins/td-mobile-plugin/td_mobile_theme.php what you need to do is to comment it and after that the problem will be solved -> https://i.imgur.com/KuR564I.png
In the next theme update there will be a theme option to use that code or not.
In case that there are some problems, please let us know!
Let me know the results!

Hi Gundud,
On our demos we used more steps, but, all of them are in our guides:
For example we do not use external resources.
Use a cache plugin -> https://forum.tagdiv.com/cache-plugin-install-and-configure/
Optimize the website: this can be done using an extra plugin https://forum.tagdiv.com/autoptimize-install-configuration/ or using our guide with CSS Analyzer -> https://tagdiv.com/whats-new-in-the-newspaper-theme-10-4-update/
Use a Cloudflare (CDN) ->https://forum.tagdiv.com/cloudflare-cdn/
I hope this will help you!

Hi,
I just checked your website and on mobile it looks that the rest of the “downloads” can not be loaded -> https://i.imgur.com/W0KoxfU.png the problems are from here https://i.imgur.com/z7mjorE.png
Now on that page do you use the mobile theme plugin? or the responsive version?
Please make a test and disable the mobile theme plugin and check to see if the problem persists.
Let me know the results!

Hi,
To set the featured image on full width of page, you’ll need to use tagDiv Composer to edit the cloud template, set a row on full width -> https://i.imgur.com/7zhVDrw.jpg then drag the featured image on that row, then just adjust the image format -> https://i.imgur.com/hGcplfS.jpg
You can reinstall the demo like you said or you can get only the cloud templates from cloud and replace them.
Thank you!

Hi,
If you want to add the Rumble as a social network, what you can do is to use a cloud header and a cloud footer, in this way you add an icon using tagDiv Composer, then set the svg icon for Rumble and the full link -> https://i.imgur.com/AYOyMnG.png
I hope this will help you!

Hi,
I think that you are referring to something like this https://i.imgur.com/8beQwhY.png unfortunately, our theme do not have an option to get the layout and actions like that.
The element from the menu that you indicate in our theme it is a mega menu and is related to the posts per categories, also with our theme you can use page menu, but for a similar structure like here -> https://www.petsathome.com/ you need to use normal sub menus like this https://i.imgur.com/9qwm2TO.png -> https://www.wpbeginner.com/wp-tutorials/how-to-create-a-dropdown-menu-in-wordpress-beginners-guide/ then it need to be styled with some custom css.
Thank you!

Hi EJO14,
Thank you for contacing us!
Like @great1212 said is not ok to set the r private key on forum because, other users can use it for there projects, so I remove it from your reply.

If you want to update the theme, the first step will be a full backup for your website and database and only after that update the theme.
The theme need to be update manually, via FTP/cPanel, upload the zip with the new theme version, then delete the existent theme and extract the theme zip, after that, from WordPress dashboard select the Newsmag > welcome and install/update the plugins from there, also, in case that you are using extra theme plugins and those are not in Newsmag > welcome section, check theme in Newsmag > plugins.
I hope this will help you!
Let me know the results!

Hi Ezybusy,
Thank you for contacting us!
The tagDiv Standard pack plugin is not part from the Newsmag theme. hat you need to do is to disable and delete the tagDiv Composer plugin, then reinstall it from Newsmag > plugins and check if the problem persist. Please check it only with the theme plugins enabled.
In case that the problem is persisting, please make a full backup and contact us at contact@tagdiv.com, make a full backup for your website and provide wp-admin and cPanel access. We’ll check it as soon as possible!
Thank you!

Hi,
Displaying the latest posts on mobile, will indeed help s.e.o. because, the latest posts are display on desktop too.
Now about the number of posts, I don’t think that there will be some difference. But for a better s.e.o you need to use the responsive version (disable the mobile theme plugin), in this way everything that it is on desktop will be on mobile (the content will be the same), this will help to have a better s.e.o but, with a low performance on mobile. Using the mobile theme plugin the s.e.o on pages can be a little low, but the speed will be better.
Thank you for your understanding!

Hi,
For most of blocks this will not work, because, those do not have any stretch options.
Please let me know the places when is not working perfectly, some screenshots and a link, so I will try to provide a different css for that zone.
Thank you!

Hi,
For the moment the only solution that I can provide is to make some change sin the theme files, more exactly in -> wp-content/plugins/td-composer/legacy/Newsmag/js/tagdiv_theme.min.js and replace the ‘location.reload(!0)’ with ‘location.assign(“https://www.your-link.com”)’ -> https://i.imgur.com/5CgXDwK.png -> https://i.imgur.com/YWHfeN5.png
I hope this will help you!

Hi,
Unfortunately, we did not test any of the popup plugins to can recommend one that will work 100%, but, there are many popup plugins and I’m sure that some of them are working correctly -> https://wpforms.com/best-wordpress-popup-plugins/
Also, please make sure that all theme requirements are set like in our guide https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
Thank you!

Hi,
Unfortunately, we do not have a custom solution to provide it, but I we’ll check to see if I can provide a solution.
Normally, those kind of requests are normally for a fee.
Thank you!

Hi,
I can try to provide some css, but the element from this theme, like the blocks will not adjust correctly.
/* css for pages */
.td-header-container, .td-container, .td-pb-span12 {
width: 100%;
}
.td-pb-span12 {
width: 100%;
}
.td-pb-span8 {
width: 66.65%;
}
.td-pb-span4 {
width: 33.32%;
}
/* css for posts */
body .post {
width: 100%;
}
This code need to be set in the theme panel> custom code> custom css.
I hope it will help.

Hi,
For this you’ll need to use a redirect plugin or to change the code in the theme files, the path is -> wp-content/plugins/td-composer/mobile/parts/register.php
Also you can try the steps from this guide -> https://www.wpbeginner.com/plugins/how-to-redirect-users-after-successful-login-in-wordpress/
I hope this will help!

Hi southfans,
Unfortunately, the Newsmag theme do not have an option for full width. It is provided only in boxed version.
Thank you for your understanding!

Hi,
Normally admin-ajax.php can be blocked by the modSecurity from host, it can also be from firewall or other security modules/plugins.
If the situation persist, we can cache it, for this please make a full backup and contact us at contact@tagdiv.com provide wp-admin and cPanel, also provide as many details as you can about the problem.
Thank you!

Hi vasite,
If you want we can take a look at this, but we can not guaranty that we can fix it, because that is an untested plugin and we usually do not provide support for untested plugins. To check this problem we also need to connect on your website and check the settings that you have made on that plugin, for this please contact us at contact@tagdiv.com provide wp-admin access and include the link of this topic to can identify you. Also please make a full backup for your website.
Thank you!

Hi,
If I’m right you are referring to infinite loading (the posts that are loading at the end of the accessed post), for this, you’ll need to edit the single post template with tagDiv Composer and disable the infinite loading.
-> https://tagdiv.com/infinite-loading-for-single-posts/ from post -> https://i.imgur.com/yIf6fA3.jpg -> https://i.imgur.com/KeclHLS.jpg -> https://i.imgur.com/4jHIHFY.png

Let me know the results!
Thank you!

Hi,
I just checked your website and you are using an old theme version, but you have the latest WordPress version, so this can be an incompatibility, what you need to do is to make a full backup for your website and database and update the theme ->https://forum.tagdiv.com/newsmag-how-to-update-the-theme/
Also this can be a plugin conflict, so before you make the theme update, you can check the plugin conflict, for this, please make a test using only tagDiv plugins. If is not working, then go with the theme update.
Thank you!

Hi vasite,
Maybe there are some settings in that plugin that are interfering with the theme. Now first to make sure that the WP Recipe Maker is the plugin with problems, you should make a test using only the theme plugins and that plugin to see if the problem persists, if yes, then what I can suggest is to set the Recipe in a post and see if the problem is still persisting.
Unfortunately, we didn’t tested those plugins, therefore, we do not know exactly how it should work, but most of the problems appears from some options.
Thank you!

Hi viaggindia, it is not working because the code need to be a little change, need to be like this -> code -> https://i.imgur.com/pI9s7wa.png -> https://i.imgur.com/lC9xvlJ.png
I hope this will help you!
Thank you!

Hi,
If you do not know how to set auto ads, then you can use this guide https://support.google.com/adsense/answer/9261307?hl=en and the code that you got need to be set like I said in above reply.
Or if you want want to display the image in the same place, but change it, then you need to use a plugin like https://wordpress.org/plugins/adrotate/
Thank you!

Hi,
I think that you want to add auto ads, for this you can set auto ads for amp here -> https://i.imgur.com/aPoUpzf.png also for auto AdSense ads the code need to be set between tags, so the code should be set here -> https://i.imgur.com/m1tsKGg.png
I hope this will help!

Hi stiven.tamlin, if you can provide some screenshots or a link will help a lot to see what problems you are facing. Maybe the problem is that the theme plugins (from Newspaper > plugins) are not installed and activated and you see shortcodes on website.
Thank you!