Hi,
For me all ifreme seems to look good now -> https://i.imgur.com/bid5UYQ.jpg
When you are use a plink from a post in another post this is display in an iframe because it is taking the post like an object and not pa post element, in this way was WordPress made.
Thank you!
I’m glad the problem is solved!
Hi sumasystems,
If I understand correctly, right now, you are using the mobile theme plugin, if is o, I think that this is disabled on that page using this option -> https://i.imgur.com/TGRbzfK.png in this way the content that is display on desktop will be display on mobile too.
If you already did that and is not working, please make a test using only the theme plugins and in case that the problem is still persisting, please contact us at contact@tagdiv.com and provide wp-admin access. We’ll check it as soon as possible!
Thank you!
Hi,
I check it on Chrome and Firefox -> https://i.imgur.com/Rb8Cvsy.png indeed after you set the words you’ll need to wait 2-3 seconds, it should be max 1-2 seconds. On chrome seems to be a little faster.
Thank you!
Hi pawanpurohit? can you please let us know what host do you use and what resources is allocate for your website?
We tested our theme on more hosts until now we didn’t face this problem. Maybe your host has some custom settings, or maybe the resources are to low. If you let us know the host and settings that you have, we’ll test to see how it is working.
Also, the premium themes have some requirements that need to be set on host, if those can be provide on your host then the theme should work without problems.
If you want we can take a look and see what can be the situation, for this we’ll need wp-admin and cPanel access.
Thank you!
Hi,
I just checked your website and now the thumbs seems to get the right thumbs -> https://i.imgur.com/3LmjflB.png
Thank you!
Hi,
Maybe there are other conflicts.
Please make the bellow steps:
Reset the license key from Newspaper > System status, after that delete the tagDiv Composer plugin, then go in Newspaper > plugins and reinstall the tagDiv Composer plugin from there and activate the theme with the license key.
I hope this will help you!
Let us know the results!
Hi rintu,
Thank you for contacting us!
The amp version has a simple design to make it as fast as it is possible, so our developers added the mobile theme as an amp template, but, indeed the settings for layout are only a few -> https://forum.tagdiv.com/the-mobile-theme/
Also the /wp-content/plugins/td-composer/mobile/single.php is the right path for amp if you use it with mobile theme plugin, unfortunately, this can not be set in child theme, that file can be overwrite only in the original files.
Thank you for your understaning!
Hi,
You can use this video tutorial for how to add an button in post -> https://www.youtube.com/watch?v=kPTWn0OCt04
I hope will help you!
Hi enebak,
Please make sure that you installed the theme correctly and you also activate theme.
What I can recommend is to reset the license key from the Newsmag > system status, after that delete the tagDiv Composer and reinstall it from Newsmag > plugins, then activate the theme.
I hope this will help you!
Let me know the results!
Hi Kfrancesco,
Please make sure that you have the latest theme version, Newsmag v5.1
If you already have this version, please delete the tagDiv Composer and reinstall it from Newsmag > plugins.
Let me know the results!
Hi,
I just cheeked your website and now the image is no longer display. Usually, it is set in theme panel -> https://i.imgur.com/MEHrLMx.png but there also images that re set on rows -> https://i.imgur.com/MfAb8KI.jpg
Thank you!
Hi,
The problem is from the extra border set on 2px on each iframe, unfortunately right now I do not know if this is a default css or is coming form some plugin, but to fix it just use this code
iframe {
border: 0;
}
Set the code in the theme panel > custom code> custom css.
I hope it will help you!
Let us know the results!
Hi greglux,
If the code is set in the theme panel, then it will be safe when you update the theme, only the changes in the theme files will be lost.
Thank you!
Hi marketingart2,
Thank you for contacting us!
Most probably you have an error in console that can say exactly from where it is the problem.
It can be from some security plugins or modules from host, it can also be when the allow_url_fopen = off, also old versions when the images has a description.
Let us know the results!
Hi,
Thank you for contacting us!
I checked your website and cloud header and footer seems to be set -> https://i.imgur.com/isbRPk6.png but, maybe you set them in the time. I’ll like to have some more details about this situation, in this way I can have a clue about what happened. Can you please provide some more details, did you made some updates? Maybe you installed a plugin, changed a demo or something? Usually, those are cases when the tagDiv Cloud Library can be disabled and display default header and footer.
Thank you!
Hi,
I just checked the problem and like Bettina said, for me is also working -> https://i.imgur.com/7K3G5iI.png -> https://i.imgur.com/43mvV05.png maybe the problem is related to some extension that you have in browser or maybe some cache.
Please make a test using a different browser or better if is possible a different device.
In case that the problem is still there, please record a video using the steps provided above.
Let us know the results!
Hi,
I think that you are referring to this icon https://i.imgur.com/etkqAn5.png unfortunately, there is no option for it, it can be only turn on and off -> https://i.imgur.com/mzPhD8n.png
Thank you!
Hi,
The color of block custom title can be set individual using tagDiv Composer -> https://i.imgur.com/9uYbV6D.png
I hope this will help you!
Hi muktipolice,
Thank you for contacting us!
All steps to set the theme requirements are presented in our guide -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/ also, if there are some settings that you are unable to set, you can ask the host to help.
Thank you!
Hi,
That is part from the page template, when you use the “Page builder + latest articles + pagination” and you can not add more elements (to remove it set the page template on default). When you can do is to change the number of posts ->https://i.imgur.com/CR72DLi.png to display more posts or reduce the elements from the sidebar widget.
Thank you!
Hi,
I think that you are referring to dropdown category filter -> https://i.imgur.com/ywBwCiI.png this can be set with tagDiv Composer per blocks.
If this is not what you mean, please provide some more details.
Thank you!
Hi,
Thank you for contacting us!
Please let us know exactly the message that you get when you try to activate the theme, a screenshot will help a lot!
Thank you!
Hi devo20,
The blog page was made using tagDiv Composer? because looks more like a default page that can not be edited. If was made using the theme builder, please make a test, set a different page as blog page and try to edit the page after that, most of the time is working, if works, then save the changes and set it back as blog page.
Let me know the results!
Hi admin123@,
Thank you for contacting us!
Most of the time the problem is from a shortcode that is not compatible with our theme, therefore after you set it with tagDiv Composer and save the page/cloud template, the next time when you try to edit it, you’ll get that error. Usually, when it is from a shortcode the problem is only on the pages that use that shortcode.
Also this can be a plugin conflict, so you can make a test using only tagDiv plugins.
For this situation we made a guide for how to investigate this problem and fix it -> https://forum.tagdiv.com/tagdiv-composer-not-working/
Let me know the results!