Home User profile
tagDiv Staff
This user did not write anything. So we are just showing here some random text to make the profile page look nice :)
Calin
tagDiv Staff

Hi,
The problem has addressed but it was only for cloud templates, I think that you are still using standard templates. In this case the best solution will be to use a child theme and set the logo-text.php file in header (to not have problems with files path, you can set all the files from that folder in child theme), in this way will no longer need to set the code after each update.
Thank you for your understanding!

Calin
tagDiv Staff

Hi segnali,
You need to check on the posts/pages where you have a different menu or this is not apply, if you are not using a different cloud header, an individual one, this will overwrite the global one. If you have, then just set it for the one that it is set as global.
In case that you can not manage it, please provide a link where I can check the website menu.
Thank you!

Calin
tagDiv Staff

Hi,
For the moment the dark mode switcher can be added only with plugin, here is a list of plugins that you can try:https://www.wpexplorer.com/dark-mode-plugins/
About the problem with DOM, it can be from the big number of elements, what you can do is to try the steps from this guide:
-> https://www.corewebvitals.io/pagespeed/fix-avoid-excessive-dom-size-lighthouse
I hope will help you!

Calin
tagDiv Staff

Hi fonetechcz,
IF you want we can take a closer look, maybe the problem to not be from php version, but for this you’ll need to contact us at contact@tagdiv.com and provide wp-admin and cPanel access also, include the link of this topic to find you faster. In this way we can investigate and see from where the problem is.
Thank you!

Calin
tagDiv Staff

Hi johnsnow,
Another thing that you can do is to remove the plugins that you are not using, in this can please make a test, disable the tagDiv Standard Pack plugin, I checked your website and I do not see to use it somewhere on your website (check your website and in case that you see shortcodes then it is used and you can enable the plugin, but if everything is fine, then will only consume resources), after that clear all cache and check again the css size should be more optimize.
Thank you!

Calin
tagDiv Staff

Hi,
Another suggestion is to delete all tagDiv plugins that you are using and reinstall theme from Newspaper > plugins.
In case that the problem is still persisting, please contact us at contact@tagdiv.com and provide wp-admin and cPanel access. We’ll check the problem as soon as possible.
Thank you!

Calin
tagDiv Staff

Hi,
I do not know exactly why it is taken that thumb size in pagespeed test, but, on the page is load the correct one, therefore, should not be problem.
Thank you!

Calin
tagDiv Staff

Hi,
If I’m right this problem is not related to the theme and it happens with all themes.
There is a similar topic on WordPress support forum -> https://wordpress.org/support/topic/creating-default-object-from-empty-value-in-cannot-post/ please try the steps from there.
Thank you!

Calin
tagDiv Staff

Hi,
Can you please provide some screenshots o a link where to check the problem, or better contact us via email contact@tagdiv.com and provide wp-admin and those details in email.
Thank you!

Calin
tagDiv Staff

Hi unidivers,
Sorry, but I do not understand, after you got the answerer, this was not working? Did you com back to let us know the results? If not, then it was suppose that the problem has been resolved.
However if you want to make a refund request you can do it using this link https://themeforest.net/refund_requests/new and if the request is eligible then we will approve it as soon as possible and Envato will refund your money.
Thank you for your understanding!

Calin
tagDiv Staff

Hi jitendrachrysolite,
The color option will apply only for simple text, I see that you set there lists using li that it is what the code is not apply. Set a class on the list and add the css for it in the theme panel or use a column text or text with title, on those elements is used the wp-editor and you can set the colors on lists and all elements like in posts.
Thank you!

Calin
tagDiv Staff

Hi FKnews,
When you are using cloud templates, you have one that it is set as global and that one will apply on al categories that do not have set an individual cloud template -> https://i.imgur.com/rWAbFBR.jpg so, yes, editing that cloud template will make the changes on all categories.
Thank you!

Calin
tagDiv Staff

Hi fonetechcz, please try a lower php version, the last one tested with our theme is 8.0.9
Also maybe this is from some settings on host, we can check it, for this please contact us via email at contact@tagdiv.com ad provide wp-admin and cPanel access. We’ll check it as soon as possible!
Thank you!

Calin
tagDiv Staff

Hi,
The problem with 500 is when you try to edit a page or cloud template ? If is so then it may be a plugin conflict, please make a test using only tagDiv plugins.

The logo and the colors can be set using tagDiv Composer and editing the page on frontent, for example this guide will show how to set the logo -> https://forum.tagdiv.com/add-logo-newspaper/
Thank you!

Calin
tagDiv Staff

Hi,
That is because the amp is tot set on he right settings.
If you are using only amp then it need to be set on” reader” -> https://i.imgur.com/Wt2wWFg.png or you can use it with mobile theme plugin -> https://forum.tagdiv.com/mobile-theme-introduction/
Thank you!

Calin
tagDiv Staff

Hi,
Thank you for contacting us!
Can you pleas provide some screenshots with this problem, this will help a lot!
Also do you have installed a pre-build website ? If is so this can be edited on frontent using the theme builder tagDiv Composer.
Thank you!

Calin
tagDiv Staff

Hi, if the problem is still persisting, please set the php version to 8, for some users this helped in this situation.
Thank you!

Calin
tagDiv Staff

Hi robsdesigns, there are only shortcode because, you are using some plugins that now are no longer enabled.
Please make sure that you have the tagDiv Composer, tagDiv Standard Pack installed and all the rest of plugins that you have before. -> https://i.imgur.com/zCc5B7p.png
Thank you!

Calin
tagDiv Staff

Hi sergioseroz,
Please try the steps from those guide:
-> How to Make the Site Faster
-> Cache plugin – install and configure
-> Cloudflare (CDN)
-> Autoptimize Plugin – install and configuration
I hope this will help you!

Calin
tagDiv Staff

Hi,
I checked your website and this seems to work correctly now.
Can you please provide some screenshots if the problem is still persisting.
Thank you!

Calin
tagDiv Staff

Hi Mathewpm20 and alexinmalta, the logo are not updated because those are not set in the right place. our theme is a frontend theme for most of elements and changes, so you’ll need to use the tagDiv Composer to edit the page and click on the logo, and from there you’ll be able to change it -> https://forum.tagdiv.com/add-logo-newspaper/
I hope this will help you!
Thank you!

Calin
tagDiv Staff

Hi mjkc, that situation can be improve if you disable the tagDiv Standard Pack, do you use elements or template from that plugin? If not please disable it, clear al cache and check again, the results will be better. Also there are other extra plugins that you are using and that may interfere.
Let us know the results!

Calin
tagDiv Staff

Hi,
Thank you for contacting us!
The problem seems to be related to some resources that can not be loaded, so, this seems to be from a plugin, cache, optimize plugin, please make a test clear all cache and try again using only the tagDiv plugins.
Let me know the results!

Calin
tagDiv Staff

Hi,
That is an standard template and there are only a few settings for it. The simple way to make the sticky is normal headers the same is to set an Line height -> https://i.imgur.com/ZuT1gil.png
I hope this will help!

Calin
tagDiv Staff

Hi Bezukhof,
The number of blog posts can be set from Settings > Reading -> https://i.imgur.com/zy0LCrk.png
I hope will help you!

Viewing 25 posts - 9,926 through 9,950 (of 35,335 total)