Hi, Right now the latest articles from desktop are displaying on mobile https://i.imgur.com/ZzwqtOV.png -> https://i.imgur.com/qseFge9.png
If this is not the problem that you report, please let me know!

Hi,
I just checked your website and no there is no ticker -> https://i.imgur.com/9OFMREr.png
If you want we can take a look, for this please make a full backup and send as an email at contact@tagdiv.com and provide wp-admin access and include a link in email to this topic.
Thank you!

Hi,
Please replace the css with this one https://i.imgur.com/jOqaSmb.png
body .td-header-top-menu {
display: block;
text-align: center;
}
Hope this will help you!

Hi,
Top bar on mobile can be set only if you use the responsive e version and you use a custom css
.td-top-menu-full {
display: block;
}
This code need to be set in theme panel> custom code> advance css> phone.
Thank you!

Hi,
I’ve made some investigations and is looks that the problem is from the cache plugin you are using https://prnt.sc/xt28sc therefore you need to find the right settings for this plugin (if you disable it then it should work properly).
Thank you!

Hi,
According to our documentation the header-menu.php need to be set in child theme like this
wp-content/themes/Newsmag-child/parts/header/header-menu.php but there are also files that need t o be set in child theme, for example to make it easier, copy all files from wp-content/plugins/td-composer/legacy/Newsmag/parts/header in wp-content/themes/Newsmag-child/parts/header/ and edit the style that you want to use, also make sure that you have selected the child theme in WordPress -> https://i.imgur.com/GG50WUK.png
Hope this will help you!

Hi,
Usually, this problem can be solved if you use the mobile theme plugin -> https://tagdiv.com/mobile-theme-get-mobile-ready-with-newsmag-theme/
Other kind of solutions can be done only with custom work in theme files.
Thank you for your understanding!

Hi,
It seems to be a jQuery problem, normal this problem can be from a plugin conflict or when you use the latest WordPress version 5.6 and you do not have the last theme version, Newsmag 4.9.6 what you can do is to make a full backup and update the theme.
If the problem is still not solved and you checked the plugin conflict (make a test only with theme plugins enabled), the please use this plugin Enable jQuery Migrate Helper plugin and try this option – https://www.screencast.com/t/WYlKJVLi Clear all the caches (also the browser cache).
Hope this can help you!
Let me know the results!
Thank you!

Hi,
Please make sure that you use the last them version Newsmag 4.9.6 and if you have it please provide a link where I can inspect this problem.
Thank you!

Hi,
If you want to edit the theme files then you need to edit this file -> wp-content/plugins/td-composer/legacy/Newsmag/header.php
Also it will be indicate to set the file in child theme to do not lose it when you’ll update the theme.
Thank you!

Hi,
This is because you are using the mobile theme plugin and not the responsive version. When you use the mobile theme plugin then you need to set for page the content in mobile editor, but this content need to be made without builders. What you can do is to disable the plugin or use it only for amp version.
Also another option is to disable the mobile theme only the pages you want using this option -> https://i.imgur.com/fm0dl3j.png you can check more about mobile theme plugin in this article -> https://forum.tagdiv.com/the-mobile-theme/
Hope this will help you!

Hi,
You can display the date and time using the WordPress settings -> https://i.imgur.com/s6M12ZS.png
Hope this will help you!

Hi,
Yes, with tagdiv Composer you can adjust the column width -> https://i.imgur.com/AKwmRxp.jpg I think that you are referring to this kind of lines -> https://i.imgur.com/nOOPjsY.jpg normal that border is set with custom css and it can be remove only with custom css, for this I will need a link to your website.
Thank you!

Hi,
I’m glad that you manage to solve the problem!
If you have other questions, let me know!
Have a nice day!

Hi,
Yes, our theme use thumbs, and those are made for each thumb that is enable in theme panel.
Also if you want to see the thumb on what module is use you can check this in theme panel https://i.imgur.com/2wPxZEt.png or you can use the documentation from Newspaper (this has more blocks then Newsmag, but you can see the ones you have) -> https://forum.tagdiv.com/theme-blocks-modules/
Hope this will help you!

Hi celhil, sometimes this problem can appear when the server do not have the proper resource or you have a plugin conflict.
Please make sure that all theme requirements were set as in our guide https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
Here is an article about how to fix this problem:
There has been a critical error on your website.
Hope it will help you!

Hi RandomLeeKind, for me your website is display the YouTube videos https://i.imgur.com/IdK5m7b.jpg
Hi Imran, I just tested on my install and for me is working, please make sure that after you set the api key you clear all cache (if you use), also let me know the way you set the the videos and make sure that you do not have other plugins that are interfering with the theme.
Thank you!

Hi Kiko0132, usually when those “text titles” are in pages, you can use tagDiv Composer, edit the page click on the title and change it https://i.imgur.com/S8FSrLY.png also the text from templates can be translated from Theme panel > Translation -> https://i.imgur.com/pFrQy3k.png
Hope this will help you!

Hi,
Now I understand about what you say. This problem is happen when you are login and test the website, because it can be a cache problem, also if this is not the case, the text is not displaying because some times the opacity is not changing from 0 to 1;
What you can do is to try a custom css https://i.imgur.com/Zn7OQBm.jpg
Set the css in theme pane> custom code> css and the text will be visible all the time.
body .td-post-template-6 .td-post-header {
opacity: 1!important;
}
Hope it will help you!

Hi,
If the code is not working, please provide a link to your website to inspect what code need to be use to apply on your website.
Thank you!

Hi,
maybe I didn’t understand the problem, but for me the full header is look normal https://i.imgur.com/z46c0Xu.jpg
If this is a misunderstanding, please provide some screenshots and some more details.
Thank you!

Hi,
This can be done only if you use custom css -> https://i.imgur.com/M58FMmq.jpg
Please try this code
.td-container-border,
.td-container,
.td-pb-border-top,
.td-pb-row [class*=td-pb-span],
.td-container-border:after,
.td-next-prev-separator,
.td-container .td-pb-row .wpb_column:before,
.td-container-border:before {
border: none;
}
Set the code in theme panel> custom code> custom css.
Hope it will help you!

Hi,
The can be more errors because the version that you updated is very old.
But to make sure that the theme update is done correctly, please disable all plugins, delete theme and theme plugins and install it again (install the theme via FTP) then install the theme plugins from Newsmag > Welcome. Also if you use child theme please disable it.
Let me know the results!

Hi,
Is possible that this problem to be from a cache, because when I was inspecting your website there were no problems.

Also please try not to reply multiple times in the topic if possible, this will only delay our response. Replying multiple times will refresh the topic date and move it to the back of the line, we answer from oldest to newest.

Thank you!

Hi,
I think that you are using the mobile theme plugin, you’ll gain a better speed then responsive version of theme, but in order to achieve that speed you’ll need to create a new content for pages because in the most of cases those were made with builders or shortcodes ( tagDiv Composer, WPBakery ) and you need to use only the mobile editor ( you need to set the content for pages in mobile editor and this content will be display on mobile theme, also the mobile theme will not display any sidebar)
-> https://i.imgur.com/9d0UWLT.png

Also you can show the responsive version on mobile theme (to get the same layout as on desktop on mobile) -> https://i.imgur.com/m0bVB5T.png you can check more details about mobile theme in our documentation -> https://tagdiv.com/mobile-theme-get-mobile-ready-with-newsmag-theme/ or if you want to have the responsive version only, you can use the amp option from mobile theme -> https://i.imgur.com/oofST3D.png (to use the mobile theme template on amp) or you can disable the plugin.
These options are like this:
Mobile -> the mobile theme will apply only on mobile version.
Mobile + amp -> it will apply on both and it will have the same layout.
Amp -> the mobile theme plugin layout will be use only for amp version.
Hope this will help you!
Thank you!