Calin Hi,
Some times this problem appear when you are using cache plugins. What I recommend is to change the Instagram account and clear all cache, after that set you Instagram and clear the cache again, most of the time this operation is solving the problem.
Let me know the results!
Thank you!
Calin Hi,
If you want to edit the category design, then you can do it using the settings from each category from theme panel -> https://i.imgur.com/SSLsWrs.png
If if you want to be privet, then you can send us an email at contact@tagdiv.com and will continue there, please also include the link of this topic!
Thank you!
Calin Hi,
Are you referring only to css style, because that notifications is made with html css and is appearing using some javascript.
Thank you!
Calin Hi ibernato2306, please check to see if in system status appear the key, https://i.imgur.com/m65pbF2.png if yes, then hit the reset button and the activation the theme.
Hope this will help you!
Calin Hi,
My colleagues via email will check your website and the situation that you are facing and they will be able to provide some solutions or fix.
Thank you for your understanding!
Calin Hi,
This problem can appear when you have set some code in the page or you are using some plugins that are in conflict with the theme.
My suggestion is to make sure that you are using the last theme version Newspaper 10.3.9.1 and check it only with theme plugins to see if the problem persist. Also please check with a new page.
Let me know the results!
Thank you!
Calin Hi ozgunminare, according to our screen you are using a cloud footer template from tagDiv Cloud Library, this can be edited using tagDiv Composer and add the element in footer zone -> https://i.imgur.com/ik7EQb4.jpg
Hope this will help you!
Calin Hi sico-tv, is possible to have some defense plugins or modules that are blocking the theme files to be downloaded.
What I can suggest is to use the manual theme update from our guide -> https://tagdiv.com/update-newspaper-theme/
Thank you!
Calin Hi,
1. This problem can solved this problem in this way:
go in Newspaper> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.
Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
2. Please make sure that the Memory Limit is set as in our guide from here -> https://forum.tagdiv.com/requirements-for-newspaper/ this value must be set in wp-config.php
If there is still some problems, you can send us an email at contact@tagdiv.com and provide admin login (to can login in WordPress admin zone) and the license. We will take a look to the problem and we’ll fix it. Include a link to this topic in the email.
Let me know the results!
Calin Hi gguerra@soochy.com, normal the images should not display like that in media, make sure that you do not have some plugins that are interfering with the WordPress and theme.
Now normal our theme crate thumbs when you upload images in media, https://forum.tagdiv.com/theme-thumbs/ but those will not be display in media library and you’ll only be able to select the size of image when you set the image.
Thank you!
Calin Hi,
You can do this using tagDiv Composer, also the gif can be set using the single image element -> https://i.imgur.com/by0jg2f.jpg -> https://i.imgur.com/zy53QsN.png -> https://i.imgur.com/cI8rerC.png
Hope this will help you!
Calin Hi,
Normal, when you click on author name, you should be redirect to author page.
For the problem with the author links, maybe the author archives are disabled in the Yoast plugin, if they are author links will be redirected to the homepage. Check if that is the case – http://prntscr.com/mbwwuk after that clear all cache, purge CDN(if you are using) and check the results.
Let me know the results!
Thank you!
Calin Hi usc-shift, I know that our developers are aware of those problems, and I hope that they will do something to improve the theme and fix those problems, or at least to get a better score and remove as much unused code from theme.
I hope the best for the coming update!
Unfortunately, until then what we can do is to make more suggestions/notice to check and find a fix for those problems.
Thank you for your understanding!
Calin Hi josp, unfortunately no, this can be done only manually. If you need help with these, please provide a link to your website and let me know exactly the element that you want to edit and I will provide the path for it.
Thank you!
Calin Hi timpet81, those problems can appear when you are using an old theme version with the latest WordPress version. Now the last version of our theme is 10.3.9.1
If you do not want to update the theme, another solution (for the moment) is to try a jQuery like, Enable jQuery Migrate Helper plugin and try this option – https://www.screencast.com/t/WYlKJVLi Clear all the caches (also the browser cache).
Hope this can help you!
Let me know the results!
Thank you!
Calin Hi josp, the above css seems to be related to the mobile version.
Please provide me a link to your website to can make some testes and inspect the results from lighthouse audition, in this way I hope to can provide some working solutions.
Thank you for your understating!
Calin Hi josp, please provide some more details about those images, where there are set (posts, pages) and what you use to set theme. For example if you use tagdiv Composer and single image element, you can set those proprieties with those options -> https://i.imgur.com/GBGDXsd.jpg
Hope this will help you!
Calin Hi, unfortunately we do not tested the cooked Pro plugin with our theme, therefore we do not know if this will work or not with our theme.
Also using our blocks you have the possibility to display posts, page, event -> https://i.imgur.com/OBbb3cn.png -> https://forum.tagdiv.com/block-settings-guide/
Thank you!
Calin Hi josp, we from the support team are trying to do all we can to provide a good support and support our theme and members, unfortunately when is coming to suggestions, improvements, problems … all we can do is to note theme on our list that and from there our developers check the list and decide further.
Thank you for your understanding and sorry for the inconvenience, I will make again a note about this problem.
Calin Hi,
Please make sure that you have installed the last theme version, Newspaper v10.3.9.1 and was installed according to our guide from here -> https://tagdiv.com/how-to-install-newspaper-theme/
If the problem persist:
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again
Let me know the results!
Thank you!
Calin Hi,
The mobile page is a new option, that we hope it will be better then responsive eversion and why not then mobile theme (for the moment this part is in developing), now the only difference is that you can create with tagdiv Composer the mobile pages and cloud templates for responsive version. Therefore is recommended to be use for the users that want to have a different mobile content/layout.
Thank you!
Calin Hi thethctimes, make sure that the Memory Limit is set as in our guide from here -> https://forum.tagdiv.com/requirements-for-newspaper/ this value must be set in wp-config.php
Let me know the results!
Calin Hi Che@1985, this can be achieve only if you are using the responsive with a cloud header version or mobile page. Those can be edited using tagDiv Composer and add in mobile view port the mobile menu, like this -> https://i.imgur.com/UqjJ6T6.jpg -> https://i.imgur.com/RaJsCLC.png -> https://i.imgur.com/nhHIC0b.png -> https://i.imgur.com/naRVzis.png
Hope this will help you!
Thank you!
Calin Hi hewmedia, so, now you no longer want to have the post and comment count on author card, if is so, then replace this code
.author .td-author-comments-count{
display: none;
}
with this one https://i.imgur.com/7fLQGfK.png
.author .td-author-post-count, .author .td-author-comments-count{
display: none;
}
Let me know the results!
Calin Hi burak911, indeed after the last theme update there were still some users that reported the same problem as before, like the ix was not working correctly. Our developers are investigating the bugs that were discover until now and we hope that soon will be another theme update that will be better then last one.
Thank you for you understanding and sorry for the inconvenience!
