Hi,
Usually this is happen when you set the page content in header section or footer section.
-> https://i.imgur.com/381J9qm.jpg
-> https://i.imgur.com/wVGxYeg.jpg
-> https://i.imgur.com/0O3iGEg.jpg
Thank you!

Hi mayaguez,
The changes must appear in theme status section -> https://i.imgur.com/hjoquor.png also pleas note that we no longer recommend to use the speed booster plugin, only after that should work correctly.
Also please do not share your privet credentials on this open forum.
Thank you!

Hi loano1,
As I can see now the grid is displaying in feeds -> https://i.imgur.com/n7gSV4c.jpg
is possible that the problem to be solved in Newspaper v10.3.7, this is the version of theme from this live demo -> https://demo.tagdiv.com/newspaper_pro/category/tagdiv-lifestyle/
Thank you!

Hi,
I just checked our newsletter and there is no JavaScript file -> https://i.imgur.com/C80f3GB.png -> https://i.imgur.com/C80f3GB.png
As you can see here https://i.imgur.com/zGzx47o.png is set the form with the code that you set in your newsletter, the Mailchimp code, this is opening a new tab to that this link -> https://i.imgur.com/MTU9Kiw.png
Thank you for your understanding!

Hi,
All I see in console are 2 errors and some warnings -> https://i.imgur.com/QEhvLk7.png I can not fin the “violation” that you provide above.
If this is still there, please provide me a screenshot with it.
Thank you!

Hi,
Indeed our theme is using document.write is using by our theme here -> https://i.imgur.com/h97gIIx.png I made a note to our developers to see if they can find a you to replace the document.write() from theme or at list for setting JavaScript.
Thank you!

Hi ncux,
If you are referring to translating the Newspaper theme panel, unfortunately for that is available only the English version and it can not be translated only if you make changes in theme files.
If you are referring to website frontent then you can use the section from Theme panel> translations -> https://i.imgur.com/CMddhLf.png
Also for the moment the only language that we can provide support is in English.
Thank you for your understating!

Hi, I think the problem is that this https://theinternationaltelegraph.news/2020/09/08/fatal-shark-attack-on-australian-beach/ is an old post and the comment section is set to be close after some days. This can be check in Settings > Discussion -> https://i.imgur.com/xipe0by.png
Hope this will help you!

Hi,

First you need to set the theme requirements as in our guide -> https://forum.tagdiv.com/requirements-for-newspaper/, for the moment these are like this -> https://i.imgur.com/pCfJEQ8.png (this will fix the problem with cloud templates download).
Also is look that you use some firewall or security module that is blocking the admin ajax -> https://i.imgur.com/9IMjuFI.png
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Now the colors set from theme panel are or block because the admin ajax is not apply or are overwrite by the class set on body -> https://i.imgur.com/L3kMLpZ.png remove the class and the settings color from theme panel should work.

Let me know the results!
Thank you!

Hi ediwebroma, what version of theme are you using?
The above example is for Newsmag 4.9.5
Thanks.

Hi dsaperu
Please try the manually installation (as Edward suggested) -> https://forum.tagdiv.com/newsmag-install-via-ftp/ this should work.
Also make sure that you set all theme requirements as in our guide from here -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
Let us know the results!

Hi dsaperu,
What version of theme and WordPress are you using? if you are using WP 5.5 or 5.5.1 then you must use Newsmag V 4.9.5
If the problem persists, check the plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Hi TheZugzwangBlog,
If I’m right that suggestion is to set the rel=preload in link that is loading the icons/newsmag.woff?14 if is so then the files are these:
– wp-content/themes/Newsmag/editor-style.css -> https://i.imgur.com/RxJZuvM.png
– wp-content/themes/Newsmag/style.css -> https://i.imgur.com/GPiOfCI.png
– wp-content/themes/Newsmag/editor-style.css -> https://i.imgur.com/3VqYovQ.png

Hope this will help you!
Thank you!

Hi,
I just try to checked your website, but this is not working for me -> https://i.imgur.com/oH5KeFt.pngplease check your website and let me know when I can check it.
thank you for your understanding!

Hi,

The footer cloud template can be edited, but it must be set on a page or cloud template in order to be able to edit it, this was the way made by our developers, normal we all think that it should work as a normal template, but is look that the footer template has some elements that can be edited only when it is assigned on a page or cloud. This is the only way that it can be edited after you download it from cloud library -> https://i.imgur.com/K1YzW76.png

Let me know the results!

Hi,

In most cases there is something that is interfering with the theme and appear this situation.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Hi,
if you are using a standard demo, then you can use a different header style, that display the logo on full size, like header style 10 -> https://i.imgur.com/YEbi3O3.png also you can use the theme panel settings to enable/disable the author from blocks -> https://i.imgur.com/uYTyFLh.png and inside the posts -> https://i.imgur.com/sRXQ11U.png these settings are only for standard templates.
If you are using a pro demo, then you can make these changings using tagdiv Composer -> https://i.imgur.com/nkAtwWq.png select the logo and set the width you want to have -> https://i.imgur.com/bHADb17.jpg also you can drag the logo in a new row -> https://i.imgur.com/VvDnPQh.jpg also you can select the flex blocks from where you can remove the author -> https://i.imgur.com/iBfDoOs.jpg
Hope this will help you!

Hi pavel_t, yes the Lifestyle Pro demo has a slider in the header, so if you want to do the same you need to know that the mobile has a different header, that is way is not display the one from desktop.
Now you can do two things:
1. you can import this cloud header from tagDiv Cloud library and edit it with tagDiv Composer.
2. set the slider in mobile header too.
Make sure that the row is stretched on desktop -> https://i.imgur.com/fl05ABL.jpg then add the slider element and use the filter tab to choose the post you want to display -> https://i.imgur.com/OhCw6eT.jpg then in mobile add the slider in header and in css tab set margin left and right with “-20” -> https://i.imgur.com/2aOCJjC.png
Hope this will help you!
Thank you!

No, I not sure 100% what settings cloud interfere with the options from theme panel.
Normal a pro demo can be entirely edited with tagDiv Composer, and the blog set as homepage should be editable using the theme panel options, but in your case something was interfering, I try to provide an working solution as quick I cloud, that is way I provided the css. To be sure 100% why the theme panel settings didn’t work, we need to login to your website and check it.
Thank you!

Thank you for your kind words!
Have a nice day!

Hi, yes, you can hide an element, column or row using tagdiv Composer, and you can do this per each view port, select for example the column and the view port where you want to hide it, then in css tab use this option -> https://i.imgur.com/RzXCs93.png
Hope this helps!

Sorry, maybe I just not understanding.
The shudhhindi.com has set the comment for desktop – https://i.imgur.com/DlC8bgi.png, mobile – https://i.imgur.com/gQI0ZOR.png and amp – https://i.imgur.com/Qe1UK3l.png, all are the same.
The only difference from your screen and your website is google social signup option.
Thank you!

The excerpt will be display only on blocks that have the excerpt, for example if you use a flex block, you can edit it with tagDiv Composer -> https://i.imgur.com/jWYjCfE.png -> https://i.imgur.com/q8d2w7Q.png
The excerpt will not be display inside the post article, sorry!
Thank you!

Hi,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If you want to delete a row, you can delete a row with the empty column using the right click on the row icon -> http://prntscr.com/owlyuw -> http://prntscr.com/owlynq or using the drag and drop -> http://prntscr.com/owlz2r or you can simply click on the row and press the delete button from your keyboard -> https://www.screencast.com/t/Mai7iyEG

Let me know the results!
Thank you!

Hi,

From Newspaper v10.3.3 was add a better support for WPML plugin -> https://i.imgur.com/vAjt3aG.png now you can set the header, footer, category and single template on each language in them panel, for this you need to use the translate for cloud templates -> https://i.imgur.com/Y99kgbB.png in this way on each language you’ll have only the templates made for that language, for example https://i.imgur.com/UJbzFFp.png -> https://i.imgur.com/TWZLxQZ.png -> https://i.imgur.com/CjsSkAC.png
You can duplicate a cloud template like this -> https://i.imgur.com/BLYyLc4.png after that you can edit it with tagDiv Composer.
In your case you need to do the same for 404 cloud template.

The second method is the classic one using the strings translate, this is more harder -> you need to use the this option -> https://i.imgur.com/59kl17v.png in order to use the string translate, for example for the header -> https://prnt.sc/rumozl and in WPML String -> https://prnt.sc/rumqn5 then you need to set the id of the header you want to be set for that language -> https://i.imgur.com/ghCu54I.png -> https://i.imgur.com/UAgVTC6.png -> https://prnt.sc/rumrbd

Hope this will help you!
Thank you!