Hi zibi, what are the problems with the ad?
TagDiv Composer is a builder you can add with it element and set them where and how you want on your website.
Thank you!

Hi,

Yes, the support is ok.
Please provide some more details about the problems that you are facing, what is wrong with the header and footer https://i.imgur.com/HzMqedw.jpg ?

Thank you!

Hi,
The pro demos are made using only tagDiv Composer and cloud templates without widgets or elements from standard pack that can be edited using the elements from theme panel. Therefore these PRO demos can be edited only with tagDiv Composer, and can be set as global in theme panel, for example -> https://i.imgur.com/q0RArRt.png or individual -> https://i.imgur.com/HCrGQYr.png or from frontend -> https://i.imgur.com/hWYswA0.png
Using simple demos (not pro demo) you can use the settings from theme panel to edit the standard templates -> https://forum.tagdiv.com/design-post-pages-using-default-templates/
Hope this will help you!

Hi,
Indeed sometimes the right click from tagDiv Composer is not working (usually this is from extra plugins that you have), but as you said you can use the drag and drop the element the the red box for delete or you can click on the element you do not want and press the delete button from keyboard.
Have a nice weekend!

Hi, we are glad that the problem was solved!
If you have other problems or questions, let us know!
Have a nice weekend!

Hi Topy,

I think that you are using a single post template from tagDiv Cloud Library, this can be edited using tagDiv Composer and you can add and remove the elements you want.
If there is still a problem, please provide some more details and some screenshots.

Thank you!

Hi,

In order to add the Small Author Image mobile theme plugin is need to make some custom changes (add some extra code) in mobile theme plugins, these custom change are not cover by support team, if you want this implementation, you can make a request to our custom services from here -> https://tagdiv.com/web-development-services/

Thank you for your understanding!

Hi,

To remove the stars you can comment these two lines -> https://i.imgur.com/m9x9t1O.png from -> wp-content/plugins/td-composer/legacy/common/wp_booster/td_review.php and the results will be -> https://i.imgur.com/FxNCFR0.png also for bars you need to add an extra parameter -> https://i.imgur.com/ErM2hQD.png -> https://i.imgur.com/FzGjRGq.png the results will be -> https://i.imgur.com/rqkRlyw.png

Hope this will help you!
Thank you!

Hi, we received your email and we’ll check the issue as soon as possible!
Thank you!

Hi,

This https://prnt.sc/uew9ho is the bottom margin for the main menu, you can reduce it using tagDiv Composer and check the css tab -> https://i.imgur.com/Ddz5EMu.png or you can use a custom css like this one -> https://i.imgur.com/JgDbbIO.png
.td-business .td-header-desktop-wrap .tdb_header_menu{
margin-bottom: 8px;
}
The code can be set in theme panel> custom code> custom css.

Thank you!

Hi,

I just try to edit the homepage in Gutenberg and for me is working, indeed is take a little long time until is loading but is working -> https://i.imgur.com/3ZRac2Z.png -> https://i.imgur.com/WvZ5VdM.png

Thank you!

Hi, the only news that were added in the last theme update where for WordPress 5.5 compatibility, the rest of theme were only fix -> https://i.imgur.com/5toPDDi.png -> https://themeforest.net/item/newsmag-news-magazine-newspaper/9512331
It’s possible to be something changed in the new version of WordPress.
Thank you!

Hi independentrob, please make sure that you have set the YouTube api key in theme panel -> https://forum.tagdiv.com/youtube-api-key/ if there are still some problems, please provide some screenshots with the settings you’ve made and the results that you got.
Thank you!

Hi,

You can set more then 3 columns by setting an inner row in a column like this -> https://i.imgur.com/0LUxy3d.jpg hope this will help you!

Also this documentation https://tagdiv.com/tagdiv-composer-multipurpose-elements/ is about the elements from Newspaper not Newsmag.

Thank you!

Hi palani99,

1. Using Newsmag theme you can add the ads using the option from theme panel -> https://i.imgur.com/dMWYUOc.png -> https://forum.tagdiv.com/newsmag-header-ads/ also on pages you can use tagDiv Composer and the ad box element -> https://i.imgur.com/kqlVVoj.jpg -> https://i.imgur.com/iFq3qO7.png
If you want to add ads (banners/ google ads …) then you can do it only with custom work, please note that the custom changes in theme files are not covered by the team support, above I provide an example for how it should be done, if you want more customization, you can check our services from here -> https://tagdiv.com/web-development-services/

2. The ads that you display in your screen is not set using our theme, and is set using some ads plugin. If you want you can try the 7 Best WordPress Ad Management Plugins and Solutions -> https://www.wpbeginner.com/plugins/what-are-the-best-ad-management-plugins-and-solutions-for-wordpress/

3. The only options that you are available for “More Article Box” are these from theme panel -> https://i.imgur.com/b5cOidt.png also you can use this option for distance from the top for more articles box -> https://i.imgur.com/STugo0z.png set 600px or more until you achieve what you need.

4. If the problem persist, please make sure that you do not have a plugin conflict, please try only with theme plugins.
If this is still not working when you try only with theme plugins, please send us an email at contact@tagdiv.com and provide admin login, cPanel. We will take a look. Include a link to this topic in the email.

II. If you want to use the mobile theme plugin -> https://tagdiv.com/mobile-theme-get-mobile-ready-with-newsmag-theme/ then you can chose to use the responsive version but only on pages -> https://i.imgur.com/OxbTj88.png and posts -> https://i.imgur.com/fvRB0QX.png also you can use the options from theme panel -> https://i.imgur.com/ehrm6dM.png

Thank you!

Hi,

I just checked your posts when I share them on Facebook -> https://i.imgur.com/F4Xrcqw.png -> https://i.imgur.com/vMvjbJM.png -> https://i.imgur.com/U0cZtQX.png
Now the featured image is displaying correctly when you share on socials.

If there is still a problem, let me know!
Thank you!

Hi,

You can use a licence key for one single product, but if you want to move the theme to another website or change domain, you’ll need to reset the licence key from that website https://i.imgur.com/FcSzuAu.png and remove the theme (delete), in this way thy licence will be available for the new website.
According to Envato license terms a theme can be used for a single end product (website)
– https://themeforest.net/licenses/standard
– https://themeforest.net/licenses/terms/regular

Thank you!

Hi,

Usually this problem appear only when you are using a pro demo made with tagDiv Cloud Library and you have enabled WPBakery plugin. We recommend to use only one of them, not both, please check the plugins that you have enabled and let only tagDiv plugins.

Let me know the results!

Hi,

As I can see the mobile version is look normal -> https://i.imgur.com/rqdSGEp.png
We recommend to use mobile theme plugin with amp plugin -> https://i.imgur.com/0w4FREA.png -> https://i.imgur.com/x57EByI.png
If this is not what you mean, please provide some more details.

Thank you!

Hi mqalby,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please do not use WPBakery with tagDiv Cloud Library, this will not work correctly. Please deactivate WPBakery and import some demos from tagDiv cloud Library -> https://tagdiv.com/what-is-the-cloud-library/ or install a pro demo.
If there is still a problem, please provide me a link where I can inspect it.

Let me know the results!

Hi dennisjpitocco, if you are using a Single Post Bg Featured Image then is recommend to use the full size of image, also you can adjust the image height, alignment, also as i can see the image is displaying correctly -> https://i.imgur.com/dvNikRe.jpg
Thank you!

Hi johnu101,

If the problem persists, you can try tow quick fix:
1. Try to use Enable jQuery Migrate Helper and check if tagDiv Composer is working again or not.
2. Add a fix in theme files, for this you need to go on wp-content/themes/Newspaper/includes/wp-booster/wp-admin/js/tagdiv-theme-plugins-setup.js and replace the jQuery(window).load(function () { from line 234 -> https://i.imgur.com/agaEJWA.png with jQuery(window).on(“load”, function () { -> https://i.imgur.com/zBFX5Ye.png also you need to do the same on this file wp-content/plugins/td-composer/assets/js/js_files_for_wp_admin.min.js but since this file is minify you can replace the code inside it with this one ->https://pastebin.com/YTiYVfU4
These warnings will be fix for the coming updates!
Let me know the results!
Thank you!

Hi johnu101,
If there is sill a problem and you are using WordPress v5.5, you must use the last version of Newspaper theme too, only this will work on this version of WordPress.
Also if you already have Newspaper 10.3.6.1 and you have this problem, then try the below steps:
1. Disable tagDiv Composer -> https://i.imgur.com/uzBdRB9.png
2. delete tagDiv Composer -> https://i.imgur.com/xGGfYE7.png
3. Reinstall tagDiv Composer -> https://i.imgur.com/Ay0zJHn.png or -> https://i.imgur.com/ZMgV9at.png
4. Clear all cache from your website, host and browser ( for browser use force refresh Ctrl Shift R ).

If the problem still persists, please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can use the Enable jQuery Migrate Helper in some cases this can help you to make tagDiv Composer to work.

Let me know the results!
Thank you!

Hi RGLAS, please provide me a link to the page with the mentioned problem, in this way I can inspect the problem to see from where is coming.
Thank you!

Hi, if you want to continue this conversation on privet you can send us an email at contact@tagdiv.com. We will take a look. Include a link to this topic in the email.

Thanks