Hi,

If you are using mobile theme plugin, please make sure that these thumbs are enable in theme panel -> https://i.imgur.com/tJwYaS4.png
If there is still a problem, please provide me a link where I can inspect this problem.

Thank you!

We received your email and we’ll continue this problem on email!
Thank you!

Hi,

As I can see now the gray blocks are no longer there -> https://i.imgur.com/CkypjVt.png I think that that now the mobile theme plugin is no longer enable.

Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Also please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Make sure that allow_url_fopen = On;
-> https://chemicloud.com/kb/article/how-to-enable-or-disable-allow_url_fopen-in-cpanel/
-> https://www.a2hosting.com/kb/developer-corner/php/using-php.ini-directives/php-allow-url-fopen-directive

Let me know the results!
Thank you!

Hi,

You can do this if you are suing a single post template from tagdiv Cloud Library, but if you are using mobile theme plugin then the author image can be display only with custom work.
-> https://i.imgur.com/L0mUK0z.png -> https://i.imgur.com/LbmzpXp.png

Thank you!

Hi johnu101, unfortunately for mobile theme plugin there is no option to display the small author image, this can be add only with custom work or if you are using a responsive version with a cloud template.
Thank you!

Hi chabotjeff, the option that you mentioned above is working only on standard post styles, if you are using some cloud templates you’ll need to edit theme with tagDiv Composer and use the right click to remove the elements you do not need.
https://i.imgur.com/ARKJU0s.png -> https://i.imgur.com/6qIlcGq.png
Thank you!

Hi,

You can use the Enable jQuery Migrate Helper in some cases this can help you to make the plugins with deprecated jQuery to work.
AS for the Revolution Slider, in the coming update of theme we’ll include the last version (v6.2.18).

Thank you for your understanding!

Hi,
The widgets can be set in sidebars and these can be assigned for posts if you are using standard posts styles -> https://forum.tagdiv.com/design-post-pages-using-default-templates/ if you are using cloud templates, then you need to use tagDiv Composer and the widget element -> https://i.imgur.com/3XevrQZ.jpg
Thank you!

Hi,
The “Latest Articles” is set from page template and it can be remove by setting another option -> https://i.imgur.com/Gv73lRn.png -> https://forum.tagdiv.com/newsmag-page-templates/

Hope this will help you!
Thank you!

Hi khinphearum,

Please try with other pages too see if the problem persists or not, also make sure that you do not have a plugin conflict and you have set all theme requirements as in our guide from here -> https://forum.tagdiv.com/requirements-for-newspaper/
Here is a similar topic for how to achieve 5 columns using tagDiv Composer -> https://forum.tagdiv.com/topic/tagdiv-problem/

Let me know the results!

Hi,

I just checked this and for me is working -> https://i.imgur.com/4wmaATl.png
Mobile theme -> https://i.imgur.com/cM56ZtP.png
Responsive version -> https://i.imgur.com/SUbjvco.png
Also i see that now is working on your website too -> https://i.imgur.com/owPR8VO.png

Thank you!

Hi,

This problem is because you do not set only the social id, you set the full link -> https://i.imgur.com/Q4cSxKI.png please set the social id’s as in our guide from here -> https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/ the the problem with the social link will be solved!

Let me know the results!

Hi,

What you can do is to use tagDiv Composer and set for the main menu a z-index -> https://i.imgur.com/WaxeeqX.jpg or you can use this custom css -> https://i.imgur.com/6pVJ1Nk.png
.tdb_header_menu {
z-index: 998!important;
}
Hope this will help you!

Hi,

For the Facebook and Twitter video you need to set manually the featured image, but everything else seems to work like before.

Thank you!

Hi Patrianto,

The mobile version is look like that because you have activate tagdiv mobile theme plugin -> https://forum.tagdiv.com/the-mobile-theme/ if you want the same version on mobile as on desktop, just disable the mobile the plugin, or use it only for amp.

Let mo know the results!

Hi chabotjeff,

Please make sure that you are using the last version of Newspaper v10.3.6.1 an last version of WP. If the problem still persists, you can use the Enable jQuery Migrate Helper in some cases this can help you to make tagDiv Composer to work.

Let me know the results!
Thank you!

Hi,

Usually this can be done using tagDiv Composer, select the text and in css tab add margin top “-35” -> https://i.imgur.com/nRPDQDb.png also you can set a different number.

Hope this will help you!

Hi Piotrk87, this is a very old topic, and the suggestions from it are no longer apply now in WordPress or Newspaper theme.
Please create a new topic and let us know what do you want to achieve and we’ll help you to achieve that.
Thank you for your understanding!

Hi salsero72, in order to be your mobile visible in every page, you need to make sure that you set the menu in header zone not in content zone -> https://i.imgur.com/o1s1QR5.png also you need to set it using tagDiv Composer on mobile version and on desktop version too, because these are two different header.
You can use css as you mentioned or you can use some font icons as in our guide from here -> https://forum.tagdiv.com/how-to-add-icons-in-menu/
Hope this will help you!

Hi shasankagogoi and TonyCurl,

If you’re seeing only NAVER please make this adjustment in the tagdiv composer plugin:
https://www.screencast.com/t/HGX40TlcJgb
Then hit a save in the theme panel and then revert the code back to original, this will make the social icons appear properly again -> https://forum.tagdiv.com/design-post-pages-using-default-templates/.
Or you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will fix the problem. Include a link to this topic in the email.

Thank you!

Hi, I see that now the header is displaying correctly -> https://i.imgur.com/FKsCA7y.png
If there is sill a problem let us know, also make sure that the extra plugins that you are using are not interfering with the theme.
Thank you!

Hi, I just checked your website and I see that now the search icon is displaying -> https://i.imgur.com/dJDAEEE.png
If there is still a problem, let us know!
Thank you!

Hi,

That depend on the post style that you are using, if you are using a single post template from tagDiv Cloud Library, then you can edit this cloud template with tagdiv Composer like this -> https://i.imgur.com/KDa90cH.png and you can set the post title, sub-title -> https://i.imgur.com/rpYXtwj.png or if is a static text, you can use other elements from tagDiv Composer.

Hope this will help you!
Thank you!

Hi sfpublicdefender,
If you are using WP 5.5.1, then you must use last version of Newspaper theme too, Newspaper v10.3 si not full compatible only Newspaper v10.3.6.1, please update the theme as in our guide from here -> https://tagdiv.com/update-newspaper-theme/ but first make sure that you made a full backup to your database and website.

Let me know the results!
Thank you!