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Calin
tagDiv Staff

Hi,

Please make a test and try only with theme plugins and yoast.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Calin
tagDiv Staff

Hi,

These extra links are add in these files:
-> wp-content/themes/Newspaper/font-newspaper.css on line 30
-> wp-content/themes/Newspaper/gutenberg-editor.css on line 1252 https://i.imgur.com/nSF4Pft.png
-> wp-content/themes/Newspaper/editor-style.css on line 1198 https://i.imgur.com/H9wUa0Z.png
-> wp-content/themes/Newspaper/style.css on line 5576 -> https://i.imgur.com/ooFN0oi.png
All these are @font-face if you do not use theme, then you can remove theme from theme.

Thank you!

Calin
tagDiv Staff

Hi,

You can set that code in this file path -> wp-content/plugins/td-composer/mobile/single.php in this way it will be apply on the single post template from mobile theme plugin.

Thank you!

Calin
tagDiv Staff

Hi,

You can add these h tags, for example inside the posts -> https://i.imgur.com/FurBMld.png or using tagDiv Composer -> https://i.imgur.com/x5boFsh.png
If this is not what you mean, please provide some more details.

Thank you!

Calin
tagDiv Staff

Hi,

If this problem is in post editor using the Gutenberg editor, then you can do it like this -> https://i.imgur.com/xxalFIG.png or -> https://i.imgur.com/wj1rPFa.png to set the underline for the words you need just to select theme and press “Ctrl+u” and the word will be underline.

Hope this will help you!
Thank you!

Calin
tagDiv Staff

Hi Yanurag957,

Normal if you are using the mobile theme plugin and amp plugin, then you are using the mobile theme layout for amp, therefore for all pages that you want to be display you need to set the content using the mobile editor -> https://i.imgur.com/UldLyK6.png, you can check more in our documentation from here https://forum.tagdiv.com/the-mobile-theme/

Thank you!

Calin
tagDiv Staff

Hi,

Please check our video tutorial for how to set a sidebar -> https://www.youtube.com/watch?v=fa7GenCHcBU also if you have a sidebar made with widgets, then you can set it using the widget sidebar element from tagDiv Composer -> https://i.imgur.com/rvjzW1K.jpg
If there is still a problem, let me know!

Thank you!

Calin
tagDiv Staff

Hi,

Our theme do not have any options to change the url/permalinks format, this can be done using the WordPress settings -> https://i.imgur.com/6wv81YL.png -> https://make.wordpress.org/support/user-manual/wordpress-settings/permalink-settings/
Here is a similar topic, but for removing the category from url -> https://forum.tagdiv.com/topic/how-to-display-a-post-without-the-category-slug-in-the-url/

Thank you!

Calin
tagDiv Staff

Hi,

2. Please check the menu using tagDiv Composer, click on the menu and make sure that you have this option disable -> https://i.imgur.com/wbj2Q7Y.png this will fix the problem with the menu.

4. You can change the menu background color using the tagDiv Composer like this -> https://i.imgur.com/PbeWRbi.jpgn or you can set it on entire row (or inner row) -> https://i.imgur.com/dSItWYw.jpg

Hope this will help you!
Thank you!

Calin
tagDiv Staff

Hi,

Unfortunately the followers number from Instagram can not be provide if you are login with your account of Instagram , for the moment the only solution is to use the fix count option or to use another plugin for social counter -> https://i.imgur.com/3BhyMWQ.jpg

Thank you for your understanding and sorry for the inconvenience!

Calin
tagDiv Staff

Hi,

We are sorry for these inconveniences, if you want we can take a look to this problem send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. And if you relay want to use the previous version, we can provide it via email.

Thank you for your understanding and sorry for the inconvenience!

Calin
tagDiv Staff

Hi DJElroy,

1. The pro demos are made using tagDiv Composer and cloud templates from tagDiv Cloud Library, this can be edit only with tagDiv Composer, if you have WP Bakery enable the cloud templates will not work correctly.
The wpBakery can be use to create new pages and on standard demos, but not on pro demos.

2. If you want to change the logo in a cloud header (cloud headers are use on pro demos) using use our guide from here -> https://www.youtube.com/watch?v=HXQQygkCCJo also make sure that you display the image or text -> https://i.imgur.com/Zs5shNm.png -> https://i.imgur.com/v3sEEu9.png -> https://i.imgur.com/XdXqH4B.png -> https://i.imgur.com/XdXqH4B.png on mobile -> https://i.imgur.com/wqNV6vE.png

3. For the problem with tagDiv Composer, please check our guide from here:
When tagDiv Composer is not working ->https://forum.tagdiv.com/tagdiv-composer-not-working/

Thank you for your understanding!

Calin
tagDiv Staff

I’m glad that I was able to help you, if you have other questions, let us know!
Have a nice weekend!

Calin
tagDiv Staff

Hi,

I think that the problem is that the mobile style is load to slow, if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also you can check this similar topic for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/ -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/

After you optimize the website check again the mobile friendly.

Also you can try with mobile theme plugin -> https://forum.tagdiv.com/the-mobile-theme/

Let me know the results!
Thank you!

Calin
tagDiv Staff

Hi,
I’m glad that you mange the situation, if you have other questions, just let us know!
Have a nice weekend!

Calin
tagDiv Staff

Hi,

A quick fix, add in theme files the below code, for this you need to go on wp-content/themes/Newspaper/includes/wp-booster/wp-admin/js/tagdiv-theme-plugins-setup.js and replace the jQuery(window).load(function () { from line 234 -> https://i.imgur.com/agaEJWA.png with jQuery(window).on("load", function () { -> https://i.imgur.com/zBFX5Ye.png also you need to do the same on this file wp-content/plugins/td-composer/assets/js/js_files_for_wp_admin.min.js but since this file is minify you can replace the code inside it with this one ->https://pastebin.com/YTiYVfU4
These warnings will be fix for the coming updates!
Let me know the results!
Thank you!

Calin
tagDiv Staff

Hi,

I just check this on my desktop on:
chrome -> https://i.imgur.com/LRMV15E.jpg
opera -> https://i.imgur.com/r1gYr4H.jpg
Firefox -> https://i.imgur.com/X4eNjY1.jpg
Edge -> https://i.imgur.com/zUbVZRs.jpg

For me seems to work for all browsers.
Thank you!

Calin
tagDiv Staff

Hi,

If there is sill a problem and you are using WordPress v5.5, you must use the last version of Newspaper theme too, only this will work on this version of WordPress.
Also if you already have Newspaper 10.3.6.1 and you have this problem, then try the below steps:
1. Disable tagDiv Composer -> https://i.imgur.com/uzBdRB9.png
2. delete tagDiv Composer -> https://i.imgur.com/xGGfYE7.png
3. Reinstall tagDiv Composer -> https://i.imgur.com/Ay0zJHn.png or -> https://i.imgur.com/ZMgV9at.png
4. Clear all cache from your website, host and browser ( for browser use force refresh Ctrl Shift R ).

If the problem still persists, please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can use the Enable jQuery Migrate Helper in some cases this can help you to make tagDiv Composer to work.

Let me know the results!
Thank you!

Calin
tagDiv Staff

Hi, I’m glad that you manage the situation.
If you have some questions, let us know!
Have a nice weekend!

Calin
tagDiv Staff

Hi orhnplt, for the moment the lightbox option is not available on amp and mobile theme, only on desktop and for responsive version of theme.
Thank you for your understanding!

Calin
tagDiv Staff

Hi,

This is because you are using the mobile theme plugin, you’ll gain a better speed then responsive version of theme, but in order to achieve that speed you’ll need to create a new content for pages because in the most of cases those were made with builders or shortcodes ( tagDiv Composer, WPBakery ) and you need to use only the mobile editor ( you need to set the content for pages in mobile editor -> https://i.imgur.com/ho41rUl.png and this content will be display on mobile theme, also the mobile theme will not display any sidebar)
-> https://i.imgur.com/9d0UWLT.png

Also you can show the responsive version on mobile theme (to get the same layout as on desktop on mobile) -> https://i.imgur.com/m0bVB5T.png you can check more details about mobile theme in our documentation -> https://forum.tagdiv.com/the-mobile-theme/ or if you want to have the responsive version only, you can use the amp option from mobile theme -> https://i.imgur.com/oofST3D.png (to use the mobile theme template on amp) or you can disable the plugin.

Thank you!

Calin
tagDiv Staff

Hi fdalbard,

So the problem is that these new post are not displaying the the category page, this can be because the posts loop from category page to have set an offset, please edit the category page with tagDiv Composer -> https://i.imgur.com/wFEu97L.jpg click on posts loop and remove the offset -> https://i.imgur.com/bZi5dxv.jpg after that these new posts will be display.
Let me know the results!

Calin
tagDiv Staff

Hi Digitalgirdharipandey,

As I can see the page is working, but the problem is that you do not have set/assign any post on it to be display, most probably you imported the demo without content.
Please make some posts and assign theme to some categories after that check the page again (mage sure that these categories are set in the blocks you have on homepage).

Thank you!

Calin
tagDiv Staff

Hi,

The footer cloud template can be edited, but it must be set on a page or cloud template in order to be able to edit it, this was the way made by our developers, normal we all think that it should work as a normal template, but is look that the footer template has some elements that can be edited only when it is assigned on a page or cloud. This is the only way that it can be edited after you download it from cloud library.

Thank you!

Calin
tagDiv Staff

Hi,

That is the mobile theme layout, it is usually display on desktop when the cache plugin does not distinguish the desktop version from mobile version. Normal if you are using WP Super Cache with the settings from our guide -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ then there should be no problems, also if you are using other plugins for cache you need to check them to make sure that are set properly to work with the mobile theme plugin.

Thank you!

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