Hi,

1 – 2. Please update the WordPress to V5.5.1 and check to see if these problems are still persisting, for me with the last version is working normal.

Let us know the results!
Thank you!

Hi Digitalgirdharipandey, I understand that tagDiv Composer is not working, but what is the problem? you can not open the page to edit it in tagDiv Composer? do you get some errors ? or the browser get blocked ? please let me know some more details also some screenshots with the problem will help.
Also we gave a guide for when tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/
Thank you for your understanding!

Hi, I’m glad that the problem was solved! if you have other questions, let us know!
Have a nice day!

Hi elvisfrog,

Unfortunately the Gravity Forms is not a free plugin, therefore I can not make any check with it to can provide a perspective or a possible solution, sorry!
As a suggestion, that sometimes solve some problems like this one is to add this code -> in .htaccess -> https://forum.tagdiv.com/requirements-for-newspaper/

Thank you for your understanding!

Hi,

For the moment our mobile theme and the amp plugin that we use do not have some many options, sorry for this! Also I can’t say when this option will be add but this option is on our list for features.

Thank you for your understanding!

Hi octofianus,

Indeed your screenshots are look different from what I see now n your website.
If you are using a child theme, please make sure that you use the child theme provided in Newspaper X, also make sure that you do not have some code/function inserted in the child that can provide this problem. Also some times this problem can be caused by some plugins, please make a test only with tagDiv plugin and see if the problem persists.

Let me know the results after the above steps!
Thank you!

Hi,

I just checked again and on mobile and desktop these lists are look the same on your website -> https://i.imgur.com/5TpbsC0.png
If there is something that I do not understand, please let me know and provide some screenshots with examples.

Thank you!

Hi harkani,

Usually the feeds can be added with tagDiv Composer in column text or text with title in text area -> https://i.imgur.com/UsuJZbK.png
If yours are some spacial feeds, let me know then and I will try to help you to display them using our theme.

Thank you!

Hi aleksa420,
What you can do is to make a mega menu, this will look more fancy, for this you can use our guide from here -> https://forum.tagdiv.com/newsmag-mega-menu/
If you need help with something, just let me know!
Have a nice day!

Hi,

If you want to set a featured video, you can use only Youtube, Vimeo, Dailymotion or Facebook as source links -> https://forum.tagdiv.com/newsmag-featured-image-or-video/ only these are working with our theme. Also using our theme you can embed in posts the videos that can be embed in WordPress by default.

Thank you for your understanding!!

Hi wmvova,

Our theme search is base on default WordPress search, for example, using Twenty Twenty theme -> https://i.imgur.com/dfzDHOo.png the search is looking like this -> https://i.imgur.com/l6BwCuN.png this is exactly like in our theme -> https://i.imgur.com/80EvA4f.png
Maybe the example you provide is for other themes that are not default WordPress themes or has some options of search.

Thank you for your understanding!

Hi pmats777, Newsmag and Newspaper themes are now two different products, Newsmag is a simple and easy theme that everyone should be able to handle without problems, but it has less options. The Newspaper theme is a complex theme, you can achieve almost everything with it, it has a lot of options, but is need some more time to understand how to use the cloud templates with tagDiv Composer.
Let me know exactly what do you want to achieve and if is possible to do it with Newsmag theme, I will help you!
Thank you for your understanding!

Hi,

1. Unfortunately the theme do not have an option to can set the roman letters on smart list, sorry! As I know, for the moment this can be achieve only with custom work.
One solution is to set manually these roman letter in front of each smart header -> https://i.imgur.com/gaN7nIa.png

2. You can use a custom css to remove the numbering system from smart list -> https://i.imgur.com/5uBeEYN.png
.single .td-sml-current-item-nr {
display: none;
}
This code need to be set in theme panel > custom code> custom css.
results -> https://i.imgur.com/Qywd8uM.png

Thank you!

Hi wmvova, unfortunately your theme does not have this option, sorry!
Thank you for your understanding!

also the More stories Box is displaying correctly if you have a monitor with a good resolution -> https://i.imgur.com/RqNgBnp.jpg if you want you can try this custom css
.td-more-articles-box {
width: 250px;
}
to reduce the More stories Box size. The code need to be set in theme panel> custom code> custom css.

Hope this will help you!
Have a nice weekend!

Hi,

1. The mobile theme can be enable or disable only on posts and pages, there is no option for category pages.

2. This can be done only with custom charges in theme files, since there is no option in theme to ad the ads in these plaice that you indicate (above I provide an example for how it can be don, but please note that this is not cover by support team to add custom code in theme).
You can set also the code in wp-content/plugins/td-composer/legacy/Newsmag/category.php -> https://i.imgur.com/YBfHKuC.png -> like this https://i.imgur.com/JTLp3Fl.png

Thank you for your understanding!

Ok, we’ll do this time, but only this time. Send us an email at contact@tagdiv.com and provide admin login. We will take a look to these sidebar. Include a link to this topic in the email and let us know what sidebar you want and where exactly you want to be these set.
Thank you!

Hi,

This error happens due to a lot of possible reasons. Check the useful guide from here -> https://www.hostinger.com/tutorials/fix-sorry-you-are-not-allowed-to-access-this-page-wordpress#gref
Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
You can manually activate the Newspaper theme from here: https://www.screencast.com/t/EL4k48Lq

If this is still not working go in Newspaper> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel and the licence. We will take a look to the problem and we’ll fix it. Include a link to this topic in the email.

Let me know the results!

Hi domien,

The cloud header can be set individual only on cloud templates and pages, since the learndash is a custom type it will be apply the global header template from theme panel -> https://i.imgur.com/HM3Rk0K.png if you want to implement the cloud header on the learndash it can be done only with custom work, for this you can make a request here -> https://tagdiv.com/web-development-services/
As for sidebar, normally these can be display if the “plugin” learndash has an option for sidebar.

Thank you for your understanding!

Hi,

Normally, you should be able to display the Custom Field with our theme, but these can not be set using tagDiv Composer, these can be set only manually in theme files (also this depends on the plugin use for Custom Field).

Thank you!

Hi andxtagdiv, please provide some more details about what is incorrect in the header for that post, some screenshots and a link to that post will help a lot.
In some cases it can be something that you have set in the post or it can be a plugin conflict.

Thank you!

Hi,

Please check if you are using WordPress v5.5, you must use the last version of Newspaper theme too, only this will work on this version of WordPress.
Also if you already have Newspaper 10.3.6.1 and you have this problem, then try the below steps:
1. Disable tagDiv Composer -> https://i.imgur.com/uzBdRB9.png
2. delete tagDiv Composer -> https://i.imgur.com/xGGfYE7.png
3. Reinstall tagDiv Composer -> https://i.imgur.com/Ay0zJHn.png or -> https://i.imgur.com/ZMgV9at.png
4. Clear all cache from your website, host and browser ( for browser use force refresh Ctrl Shift R ).

If the problem still persists, please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can use the Enable jQuery Migrate Helper in some cases this can help you to make tagDiv Composer to work.

Let me know the results!
Thank you!

Hi,

Indeed the plugin for multi language that you are using is working only on responsive version, on mobile theme plugin is freezing, using this plugin you can display the responsive version only for posts and pages, for categories you do not have this option.
what you can do, is to use the mobile theme plugin only for amp -> https://i.imgur.com/AZ7LOGR.png also make sure that all theme requirements are as in our guide -> forum.tagdiv.com/requirements-for-newspaper/

Let me know the results!

Hi,

As I can see your content from this page is set in the footer template -> https://i.imgur.com/Zr8J5Es.png I think that the plugin that you are using is set something, as I can see is like a background image, this is not from our theme.

Thank you!

Hi,

I just make a test with your video and for me is displaying correctly -> https://i.imgur.com/GIm2f5m.png settings on single post featured image -> https://i.imgur.com/3HeBQ6w.png results -> https://i.imgur.com/67X4Xtb.png -> https://i.imgur.com/hmGKBIp.png
make sure that you do not have any plugins that are interfering with the theme.
If the problem persists, you can try this custom css
.wpb_video_wrapper iframe {
width: 100%;
}

Let me know the results!