Hi,

Unfortunately, we do not tested any plugin for this but most of users use Autoptimize plugin, if you want you can test some of theme and use the one that is working better -> https://crayonify.com/7-best-wordpress-minify-plugins/

Thank you!

Hi, I just checked your website and now there is nothing that is larger then the normal space, but still the mobile version is not displaying right.
Please remove (copy the css in a txt file or something) all css from theme panel and check again.
Let em know if after this the mobile version is look normal.

Hi mokrim, unfortunately for the moment we do not have the personal to do this, also this will take some time since there need to me a lot of change to support Arabic language.
If you want to buy a RTL them we can provide a refund if you make a request here:https://themeforest.net/refund_requests/new
Thank you for your understanding and sorry for the inconvenience!

Hi,
Yes, it is a good idea, as I know there will be add some new features soon, but I don’t know what will include.
Have a nice weekend!

Hi easkan,
If you are referring to categories that are displaying on the homepage modules, then most of theme can be edited using tagdiv Composer -> https://tagdiv.com/tagdiv-composer-page-builder-basics/ -> https://i.imgur.com/B4YzHD4.png usually these elements are flex blocks and flex grids.
If this is still not helping you, please provide me a link where I can inspect the situation.
Thank you!

Hi afuentessa, pleas make sure that you set the social counter as in our guide from here -> https://forum.tagdiv.com/tagdiv-social-counter-tutorial/ also for youtube you need to add the YouTube api key -> https://forum.tagdiv.com/youtube-api-key/
Thank you!

Hi fferrero,

Please provide me a link to your website to can inspect the problem and see from where it can be.

Thank you!

I’m glad that the problem was solved!
Have a nice weekend!

Hi,

Some elements like flex grids and flex block can be change per view port in tab layout and css.
Unfortunately the General tab can not be change per view ports, sorry.

Thank you!

Hi,

Usually this problem can appear when you are using a browser or app that was not tested with our theme -> https://i.imgur.com/Y52CxUh.png as I can see this problem is only when you use the Facebook app, if you use the browser then is loading.

Thank you!

Hi,

If you are using mobile theme plugin the logo need to be set here -> https://i.imgur.com/uCt94uA.png
If you disable the mobile theme and the responsive version is not look as in tagDiv Composer please make sure that you do not have a plugin conflict, disable all plugins except tagDiv plugins.
If there is still a problem please provide me a link where I can check it.

Let me know the results!
Thank you!

Hi,

If I understand correctly the problem is that now the Facebook links are no longer render like before and are displaying like simple links.
Please set the link from Facebook in code editor (text editor) -> https://i.imgur.com/NJ8rLrI.png -> https://i.imgur.com/PpJLBxr.png -> https://i.imgur.com/Ldlv7tR.png

For me the author image is displaying on amp and I use WP User Avatar plugin -> https://i.imgur.com/6FHurpY.png please make sure that you do not use some plugins that are interfering with the theme plugins and amp.

Thank you!

Hi theloneram,

The recent comments can be add in sidebar on single post template using tagDiv Composer -> https://i.imgur.com/sowVFBU.png and add the recent comments element -> https://i.imgur.com/mNVP2HF.jpg or on standard post templates by adding this element in the sidebar that you are using in appearance > widgets -> https://i.imgur.com/xT3mjAA.png
The active color can be change from theme panel -> https://i.imgur.com/VJWXD2q.png (if you are using a standard demo) or using tagDiv Composer -> (if you are using a pro demo).

Thank you!

Hi dessy1991, as I can see you are using a standard post template, this is using a sidebar from appearance > widgets go there and see the sidebar that you have set on posts and remove the “Recent comments section”, also some blocks can be edited and you can set on theme the background color -> https://i.imgur.com/SnD3bic.png also you can use this general option for headers -> https://i.imgur.com/txNWJ7c.png

Hope this will help you!

Hi TkLbIY,

You can do this if you are using a single post template from tagDiv Cloud Library, this can be edited with tagDiv Composer and you can choose to display the author image https://i.imgur.com/lbtGolO.png -> https://i.imgur.com/TKYRnTs.png

Hope this will help you!

Hi, I’m glad that you found what was causing this problem, but I’m very sure that WPMU they will say that the problem is with our theme and they can not do anything, but I hope I’m wrong.
Have a nice weekend!

Hi,

Each flex block and flex grid can be filtered and sorted, for this you need to use tagDiv Composer -> https://i.imgur.com/eciFIwM.png

Hope this will help you!

Hi,

The blocks that you have on homepage can be edited/filtered and sorted to can display the articles you want.
Usually these are sorted after latest articles, therefore when you’ll post a new article this will take the pace of an old article in some blocks.
You can do these edits using tagDiv Composer -> https://i.imgur.com/6MyLEB9.png -> https://i.imgur.com/zpE3mD4.png -> https://i.imgur.com/vS30edY.png

Thank you!

Hi,

1. I think that you want to us the full size of image, for this make sure that you choose this option when you upload an image -> https://i.imgur.com/7SDdu8p.jpg -> https://i.imgur.com/053zqol.png

2. Please check our guide for how to set the lightbox option -> https://forum.tagdiv.com/modal-window/ first make sure that you have set the modal image enable in theme panel -> http://prntscr.com/q5fpll on Gutenberg you can use this setting -> https://prnt.sc/q5fqq8 if you use the classic element make sure that you have set the class for modal image -> http://prntscr.com/q5frma

Hope this will help you!
Thank you!

Hi,

As I can see the problem was solved -> https://i.imgur.com/EdS8IDM.png
If you have other questions r problems, let us know!

Have a nice weekend!

Hi,

In this example is a big grid slide -> https://demo.tagdiv.com/newspaper/big-grid-slide/ in order to use it, you need to add these settings -> https://i.imgur.com/chJMTkq.png also you need to chose a category -> https://i.imgur.com/hFfpHZu.png
For Autoplay you just need to set a number https://i.imgur.com/DTO3BAG.png

Thank you!

Hi,

That would mean that there are limitation in your server configuration, an upload max size more exactly
– http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-413-request-entity-too-large-error-in-wordpress/
You can contact your hosting provider and ask them to increase the default value, they should be able to do that. The theme also has some requirements for the server once installed, like the guide mentiones
– https://forum.tagdiv.com/system-status-parameters-guide/

Thank you for your understanding!

Hi,

Now the website seems to be fine -> https://i.imgur.com/OY5aI8F.jpg but to prevent any problems please check the below steps:
Make sure that all theme the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

If the problem still persist please check these guides for Generally 500 errors are internal server errors – https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
– https://wordpress.stackexchange.com/questions/312292/how-to-stop-a-500-error-on-the-wordpress-theme-folder
– https://wordpress.org/support/topic/google-search-console-reporting-a-500-error-on-my-theme-folder/
-> https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/

Let me know the results!
Thank you!

Hi,

I think that you are using a PRO demo or cloud templates, that is why the theme panel settings are not apply. Using cloud template from tagDiv Cloud Library, you’ll need to edit the cloud template using tagDiv Composer and set on the elements the color and style you want
For example in order to change the share style, please edit the single post template wit tagDiv Composer, like this -> https://i.imgur.com/ZpxtjbP.jpg click on the share buttons and choose a style https://i.imgur.com/jyYrNlL.png after that do not forget to save the changes.
If you want to remove the view counter and comments use tagDiv Composer to edit the teplate -> https://i.imgur.com/2WTC8nR.png and use the right click on these elements and remove them -> https://i.imgur.com/9TJgyv4.png
For blocks like these from homepage -> https://i.imgur.com/4OoKykw.jpg check the layout tab from tagDiv Composer -> https://i.imgur.com/2qcT7ah.png -> https://i.imgur.com/xjphqay.png for more details about these options you can check our guide from here -> https://forum.tagdiv.com/flex-block-settings-guide/
Let me know the results!
Thank you!

Hi, this option https://ibb.co/TmRGNjz is for users that want to use an external plugin and the option is referring to this plugin -> https://wordpress.org/plugins/wp-postviews/
The option from theme will count any refresh/visit on article, but you need to be carefully when you are using cache plugins, Also this can also be set manually to display the number you want -> https://imgur.com/waKZBHe
For an accurate results we recommend to use analytics code.
Thank you!