Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

In most of the cases this is a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also make sure that the role of your user is admin or editor, only these type of users can save the changes for cloud templates.

Thank you!

Hi,

You can use this code to set your ads only on specific devices
<div class="td-visible-desktop">
<!-- Your NON AdSense code here - this ad will show only on desktops -->
</div>
<div class="td-visible-tablet-landscape">
<!-- Your NON AdSense code here - this ad will show only on tablets in landscape orientation -->
</div>
<div class="td-visible-tablet-portrait">
<!-- Your NON AdSense code here - this ad will show only on tablets in portrait orientation -->
</div>
<div class="td-visible-phone">
<!-- Your NON AdSense code here - this ad will show only on phones -->
</div>

Thank you!

Hi,

Please provide all the steps that you made in order to translate the 404 also some screenshots will be very helpful.

Thank you!

Hi,

The background image can be blurry when the image is smaller and need to be stretch or when you have set a smaller thumb for that image, make sure that you set the full size for the image that you have set as background, for example-> https://i.imgur.com/UVlTXgy.jpg

Hope this will help you!
Thank you!

Hi,

This error happens due to a lot of possible reasons. Check the useful guide from here -> https://www.hostinger.com/tutorials/fix-sorry-you-are-not-allowed-to-access-this-page-wordpress#gref
Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
You can manually activate the Newspaper theme from here: https://www.screencast.com/t/EL4k48Lq

If this is still not working go in Newspaper> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel and the licence. We will take a look to the problem and we’ll fix it. Include a link to this topic in the email.

Let me know the results!

Hi,

I think that you were referring to these social -> https://i.imgur.com/iuktdrn.png for this our theme is using a simple implementation -> https://i.imgur.com/MhjM10E.png only the code for social counter -> https://i.imgur.com/x12zHds.jpg is using api.

Thank you!

Hi,
I’m glad that the problem was solved.
If you have other questions, let us know!
Have a nice day!

Hi,

This is a strange case, I just update the theme from v10.3.3 to v10.3.5 using FTP and for me is displaying like this -> https://i.imgur.com/8c3ilWG.png we’ll make some more investigations to see from where is this problem.

Thank you for your understanding!

Hi,

Some users recommend the duplicator plugin for migrating/moving websites, here are some guides I found about it
– http://www.wpbeginner.com/wp-tutorials/how-to-move-wordpress-from-local-server-to-live-site/
– https://www.shoutmeloud.com/migrate-wordpress-server.html
– https://pantheon.io/resources/quickstart-guide-migrating-wordpress-site

I didn’t test it but I believe it should make a perfect copy of the website, keeping all the settings, database, etc. Pages and posts, theme panel settings, ad codes in the theme panel, custom code in the theme panel are kept in the database, duplicating it will duplicate these as well.

You could give it a try, be sure to make a full backup before attempting.

Thanks

Hi,

With our theme you can also use the Revolution Slider or you can use the slide from tagDiv Composer -> https://i.imgur.com/GEhLcmV.jpg, edit a page -> https://i.imgur.com/NgtOCpq.png and add this element -> https://i.imgur.com/87e9FRQ.jpg this can be filtered using the settings from filter -> https://i.imgur.com/AJYHZO6.jpg

How to install Revolution Slider v5-> https://forum.tagdiv.com/how-to-install-revolution-slider-v5/
Import Revolution Sliders on demos -> https://forum.tagdiv.com/import-revolution-sliders-on-demos/

Thank you!

Hi,

If there is still a problem, let us know!

Have a nice day!

Hi,

Unfortunately our theme do not has this option, this can be achieve only with SEo plugins.
How to exclude content from the sitemap
How to keep your page out of the search results
I’m sure that there are other plugins that can do this, but we have tested only this one.

Thank you for your understanding!

Hi,

This is because you are using the mobile theme plugin, you’ll gain a better speed then responsive version of theme, but in order to achieve that speed you’ll need to create a new content for pages because in the most of cases those were made with builders or shortcodes ( tagDiv Composer, WPBakery ) and you need to use only the mobile editor ( you need to set the content for pages in mobile editor and this content will be display on mobile theme)
-> https://i.imgur.com/9d0UWLT.png
Unfortunately if you are using same plugin for shortcodes, this will not work on mobile theme, it will be interpreted as a html text, this will work only on responsive version. Also because amp plugin is use with mobile theme plugin the shortcode will not work on amp too, only if you do not use the mobile theme for amp.

Also you can show the responsive version on mobile theme -> https://i.imgur.com/m0bVB5T.png you can check more details about mobile theme in our documentation -> https://forum.tagdiv.com/the-mobile-theme/ or if you want to have the responsive version only, you can use the amp option from mobile theme -> https://i.imgur.com/oofST3D.png (to use the mobile theme template on amp) or you can disable the plugin.

Thank you for your understanding!

Hi,

To edit the page/homepage, you can use tagDiv Composer, the theme builder.
For that you can use the filter tab from tagDiv Composer and you can exclude a post, or you can use the option for unique article -> https://forum.tagdiv.com/unique-articles/

Thank you!

Hi,

Then set the code in theme panel> analytics/js codes, here -> https://i.imgur.com/EPo4Xl3.png

Thank you!

Hi,

This should be use for the ads that you have in theme panel> ads and in ad box where the ad is set using tagDiv Composer.

Thank you!

Hi,

Yes, we tested on more desktops in some of them is working, but is take a good time until is loading and on few desktops like in my case the loading is block.

Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

In most of the cases this is a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
You can manually activate the Newspaper theme from here: https://www.screencast.com/t/EL4k48Lq

If this is still not working go in Newspaper> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.

If the problem persist, please provide some more details and some screenshots.

Let me know the results!
Thank you!

Hi,

Please provide me a link where I can check your website, in this way I will be able to provide a better answer.

Thank you!

Hi sfnewsdaily,

There are some types of smart-lists that can display ads (smart list 6, 7 and 8 -> https://i.imgur.com/NZLuMdH.png). To set the ads in one of these elements you need to go in theme panel> ads> -> https://i.imgur.com/EPSTmFt.png

Hope this will help you!
Thank you!

Hi,

Our theme is using the standard search function from WordPress, unfortunately we do not add filters for search, the only improve that we made was to add the live search. Also we can not recommend a plugin for this because we do not tested any of them.
If you want you can try one of these plugins -> https://themegrill.com/blog/wordpress-search-plugins/

Thank you!

Hi roqya_France,

So if I understand correctly you want to add an extra text for example here -> https://i.imgur.com/ZJSgf9n.png unfortunately for this is no option in our theme, but maybe it can be achieve using a custom css.

Thank you!

Hi,

As I can see you are using a standard post style, this can be edited only from theme panel, and for specific elements you can use a custom css. -> https://i.imgur.com/0oFyk2R.png
.td-header-wrap .td-logo-text-container .td-logo-text {
font-size: 22px;
}
The css need to be set in theme panel> custom code> advance css > phones.

Thank you!

Hi,

The “Buy now” is a menu element that is set in theme panel here -> https://i.imgur.com/Arv4TEq.png if you remove that menu, or if you change it this will be remove in the top bar.
But note, that you are using a cloud header from tagDiv Cloud Library, this can be edited with tagDiv Composer not from theme panel.

Thank you!

Hi,

These elements can be set using tagDiv Composer -> https://i.imgur.com/vsdVgpr.png -> https://i.imgur.com/fSpnWWn.png

Hope this will help you!
Thank you!