Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Also please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Hi,

If you have other questions, let us know!

Thank you!

Hi,

The only template for amp is the one from mobile theme plugin, cloud templates can not be use per amp templates, you can use to use the mobile theme plugin only for amp using this option -> https://i.imgur.com/bXjeltB.png

Hope this will help you!

Hi FrankFlames,

If you are using mobile theme with amp, you can use a code for amp auto ads, this need to be set where Vlad indicate in that screenshot, (the amp auto ads need to be set only once and this will adapt after your post content, for example in a long post content will be display more amp auto ads, this kind of ads cannot be control by the user).
Also you can use the mobile ads for map too -> https://i.imgur.com/LgrxZsg.png

Thank you!

Hi techwikimedia,

If you are using mobile theme plugin, please make sure that these thumbs are enable in theme panel -> https://i.imgur.com/tJwYaS4.png

Thank you!

Hi meezan,

Usually these problems are caused by plugins that has lazy-load animation (cache plugin, optimization plugin, cdn …), please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you

Hi,

If you want to use social networks you need to use this element from tagDiv Composer -> https://i.imgur.com/8sx33NA.jpg -> https://i.imgur.com/feBBlSb.png just make sure that you set the full path with (example https://www.social.com/).

Thank you!

Hi,

I’m not very sure, but it can be a cache plugin or cdn that is blocking the ajax for autoload -> https://i.imgur.com/plyBzWf.png
But to be sure you can make a staging where you can set the actual website and there you can check the plugins.

Thank you!

Hi,

Usually these kind of problems are made by untested plugins. Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Let me know the results!
Thank you

Hi,

I’m glad you found the option to make the wallpaper display correctly.
If you have other questions, let us know!

Thank you!
Alex N.

Hi gguerra@soochy.com,

If you are install some demos, the content (pages/post/cloud templates) that is from demo will be remove when this is uninstall ore change -> https://i.imgur.com/Wf9HB22.png -> https://forum.tagdiv.com/installing-demos/

Thank you!

Hi,

Our theme do not has any options for this, also the only options are from WordPress and these are general, it can not be set per category.

Thank you for your understanding!

Hi,

I checked the site and the posts appear on my mobile.
Also if you want to set an individual template on some posts you can do it from inside the post, single post template from cloud -> https://i.imgur.com/u3mZgfI.png or standard post templates -> https://i.imgur.com/JatLSJG.png

Thank you!

Hi,

The thing is that when you you use tagDiv Composer this will make an history so you can use undo -> https://tagdiv.com/embrace-the-undo-and-redo-buttons/ this can be one of the reason that the theme make a lot of request.

I think that this topic it can help you to make the resource from server to be less consumed – https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/

Thank you for your understanding and sorry for the inconvenience!

Hi,

If you have other questions, let us know!

Thank you!

Hi,

I think that you are using a plugin that scripted the image in base64 -> https://i.imgur.com/b1xe03M.png
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you

Hi,

As I can see the posts are amp -> https://i.imgur.com/tAHtMHQ.png but you need to make sure that Google has indexed these amp version.
AMP Indexing FAQs -> https://support.google.com/webmasters/thread/2097038?hl=en

Thank you!

Hi,

Unfortunately this option will not apply on sticky sidebar, the background color will be set by default, the one set will not apply. Some users use a custom css to apply the code.

Thank you!

Hi,

I’m glad that you solved the problem.
If you have other questions, let me know!

Have a nice day!

Hi,

In order to adjust the style for each device you can edit the page using tagDiv Composer select the element you want to adjust and the port-view and set in style tab the font -> https://i.imgur.com/GIxjGwT.png

Thank you!

Hi,

For the moment the only way we can provide support is on forum and via email, also if there is a problem, we need to investigate it in order to solve the problem.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try the other method, using FTP -> https://forum.tagdiv.com/install-via-ftp/

Let me know the results!
Thank you

Hi,

Please clear all cache and if the problem persist, please provide me a link to inspect this problem.

Thank you!

Hi mbsat1,

You can use the category filter like this -> https://i.imgur.com/bTq7zOM.png or you can use the categories ids -> https://i.imgur.com/jH2OwQz.png you can check more in our documentation from here -> https://forum.tagdiv.com/block-settings-guide/

Hope this will help you!
Thank you!

Hi,

As I can see you are using the latest posts -> https://i.imgur.com/1Fy4nIz.png, this can be set to display the layout you want from theme panel>Template settings > Blog and posts templates -> https://i.imgur.com/Qu1SCs3.png

Thank you!

Hi,

So you are using a PRO demo, this is made using tagDiv Composer and cloud templates from tagDiv Cloud library, therefore, it can be edited using tagDiv Composer, -> https://i.imgur.com/ml0aZ0l.png click on the menu and check the style tab settings ->https://i.imgur.com/WdRuqRO.png

Thank you!