Hi,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Let me know the results!
Thank you

Hi,

You can change the image from your profile using a plugin like WP User Avatar, for this please use our documentation from here -> https://forum.tagdiv.com/newsmag-author-card/

Thank you!

Hi,

Unfortunately I do not know what can be the case of the CLS when you scroll up and down, I will try to find some more details about this.

Thank you for your understanding!

Hi,

Unfortunately this can not be use of logo, but you can use the a svg logo -> https://i.imgur.com/YeaFZ4n.png -> or https://i.imgur.com/YVXFKQI.png

Hope this will help.

Hi,

Unfortunately for the moment only the mobile theme plugin can be use as a template for amp, maybe clouds templates will be implement in the coming updates.

Thank you!

Hi,

Yes, this code will work with banners and ads too (Adsense Ads).

Thank you!

Hi indochine,

I do not quite understand, do you want to block this option from preview -> https://i.imgur.com/gHNILZ6.png
Please provide some more details.

Thank you!

Hi,

Yes, you can achieve this, first you need to open the page in tagDiv Composer editor, this is the look from desktop -> https://i.imgur.com/VjdUpNs.png now set on mobile and on each row in layout tab set the order number -> https://i.imgur.com/elZSSoO.png -> https://tagdiv.com/flexibility-rows-columns-newspaper-theme/

Hope this will help you!
Thank you!

Hi chiboyanyiki,

You need to check if you changes are display in Yoast SEO -> https://i.imgur.com/va6oVZp.png update the page and clear the cache, after that you need to re-index your page to google (this can take some time), only in this way you’ll see your meta description on google results.

Hi,

If you want to delete a row/element, you can delete it using the right click on the row icon or on element -> http://prntscr.com/owlyuw -> http://prntscr.com/owlynq -> https://i.imgur.com/4lXLdQO.png or using the drag and drop -> http://prntscr.com/owlz2r or you can simply click on the row/element and pres the delete button from your keyboard -> https://www.screencast.com/t/Mai7iyEG

Let me know the results!
Thank you!

Hi,

I think that you are referring to this -> https://i.imgur.com/NAM4DVA.png this is a video playlist and it can be set using tagDiv Composer, in order to make it to work, you need to use YouTube api key -> https://forum.tagdiv.com/youtube-api-key/ to remove one of the videos, you need to remove the video id -> https://i.imgur.com/AGucqoM.png or if you want to remove the full playlist you can use the right click.
If this is not what you mean, please provide some more details and some screenshots.

Thank you!

Hi mahi7865,

If you want to use a template for categories as global you can use the standard category templates -> https://i.imgur.com/GPCFmka.png or cloud category from tagDiv Cloud Library and set it as global in theme panel -> https://i.imgur.com/q4kRWej.png
If you are referring to page template, our theme was only these pages templates , but you can import pages from tagDiv Cloud Library -> https://i.imgur.com/Nz6fLin.jpg

Thank you!

Hi XMM15,

This is not a theme issue, these are changes for the right to access the Instagram api, therefore our developers need to find a new way to access again the Instagram api, or to implement a new Instagram.

Thank you for your understanding!

Hi,

The problem is that you said that you are using the second method, that is using string translate, if you want to use the cloud templates per language, you need to use this option -> https://i.imgur.com/Y99kgbB.png
If you want we can take a look to the settings you’ve made, for this you can send us an email at contact@tagdiv.com and provide admin login. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

“The current content hasn’t been created by TagDiv Composer” – that notice isn’t be the result of actual issues in most cases. If you can successfully edit the page or could template then there is no problem, despite the message.
It could also mean that the page contains elements that was saved using other method (like in your case) and not tagDiv Composer, or that the page contains elements that are not part of the tagDiv composer, or the page has been built with with a different method, this can create problems.
To edit a page with tagDiv Composer -> https://i.imgur.com/Qtco1zz.png and for cloud templates -> https://i.imgur.com/T698gxq.png

Thank you!

Hi dannikhim,

In order to get the YouTube subscribers or to use the video playlist element you need to set the YouTube api key -> https://forum.tagdiv.com/youtube-api-key/

Thank you!

Hi Tinystepsbabyclub,

Please make sure that you download from your themeforest account the full theme package with documentation, there you’ll get a zip that contain the theme and all the plugins that we provide -> https://forum.tagdiv.com/whats-included/
After that use this guide to install the plugin -> https://forum.tagdiv.com/how-to-install-revolution-slider-v5/

Thank you!

Hi gregorio.pellegrino@effata.it,

If I understand correctly you are using Newspaper v8, this is an old theme version, the current version is 10.3.5, also the video playlist that is using YouTube videos is no longer working without using the YouTube api key, this option was added in Newspaper X, therefore if you want to use this element with YouTube videos, you’ll need to upgrade your theme.
How to Update the Newspaper Theme for WordPress, please make first a full backup of your website or test the update on localhost or subdomain not on live website.

Thank you!

Hi,

You can set the size you link, but if you are using google ads, then you should use one of these size -> https://support.google.com/google-ads/answer/7031480?hl=en

Thank you!

Hi Topfgartenwelt,

Yes, you can use this type of code for any ads or banners -> https://i.imgur.com/gUJ5xsx.png or in them panel if you use the code from there -> https://i.imgur.com/g9sbpoK.png

Thank you!

Hi,

I checked the single post template 68 pulses pro on my install and this is working properly on desktop and mobile. Maybe you made some adjustment to it and you hide on mobile the post content. What you can do is to get that single post template again from tagDiv Cloud Library and apply it to a post to see if this is displaying correctly.
Also if you want we can investigate the current template, but for this we need at list a post to has this template set, or we can login to check the cloud template.

Thank you!

Hi demi4444, I just test you implementation and for the moment is look that is working without any problems.
Have a nice day and thank you for sharing your solution!

Hi enzomusto77,

Yes, you can remove it, but first you need to check if you are using a standard post template or cloud.
For standard post template you can remove this author box using the options from theme panel -> https://i.imgur.com/IOHtOkB.png
For single post template from tagDiv Cloud Library, you need to use tagDiv Composer to edit the cloud template and use the right click on the element you want to remove -> https://i.imgur.com/8yHchGa.png -> https://i.imgur.com/MU8V1dZ.png

Hope this will help you!
Thank you!

Hi,

You can use a css link this one:
.td-pb-span4.td-is-sticky .wpb_wrapper{
background-color: rgba(88,188,26,0.78);
}
But note that sticky column will no longer had padding and it will be display like this -> https://i.imgur.com/ysFiTNr.png

Thank you for your understanding!

Hi HIhub,

You can check our theme request from here -> https://i.imgur.com/s8BrIeO.png also the WP_MEMORY_LIMIT must be at list 256M.

Thank you for your understanding!