Hi,

I think that on the menu element is set a css that is apply first and only after that is apply the right css to make the menu look normal, unfortunately i can not say for sure what are the wrong settings, this can be find only checking the setting from menu with tagDiv Composer, if you want we can take a look, send us an email at contact@tagdiv.com and provide admin login. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

The element should be there from the moment that is displaying on source code – https://i.imgur.com/pgxy9AR.png, pelase povide soem screenshots from the tagDiv Composer with this single post template.

Thank you!

Hi,

You can set back the “single post content” using tagDiv Composer or you can re-download the single post template from tagDiv Cloud Library and set it global -> https://i.imgur.com/QuSC6IZ.png -> https://i.imgur.com/VOE1RK4.png
What you need to know is that cloud template can be edited only using tagDiv Composer, this will not follow the settings from theme panel, these will be apply only on standard post styles.

Thank you!

Hi nikolin_uniqa and rizwanch,

If you checked all above mentioned suggestions and the problem persists, what you can check if there is a plugin that make some conflicts, if is still not working, then you need to sand us an email and e’ll investigate the problem and try to fix it.

Thank you for your understanding!

Hi,

Is look that the css is not apply correctly, there is something that is block the code.
Please try the below css this will help you:
@media (max-width: 1018px) and (min-width: 768px){
.td-header-style-3 .td-header-sp-logo {
width: 214px;
margin: 14px 28px 0;
max-height: 60px;
}
}
@media (max-width: 1140px) and (min-width: 1019px){
.td-header-style-3 .td-header-sp-logo {
width: 224px;
margin-left: 0;
}
}
The code need to be set in theme panel> custom code> custom css.

Thank you!

Hi salsero72,

If you want to change the style for these custom post types, then yes, you need to check how to do this in our documentation from here -> https://forum.tagdiv.com/custom-post-type-support/ -> https://www.screencast.com/t/NBz1dH5I8cA

Also please check the documentation for child theme too -> https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thank you!

Hi Nagarig,

Since this case only appears for a few users, it can be something that prevent the theme functions to work correctly, maybe you are using some plugins for optimize or security, if yes, make a test disable these plugins, clear all cache and check the results.

Thank you for your understanding!

Hi,

Indeed this can be a plausibility, I’ve made a not to our developers team to check this and if they find to be a problem it will fix it.

Thank you!

Hi pratiek and Nagarig,

Please note that in this way was design the live search, that’s how it should work, now it was add the option to remove the live search, but you still do not like the way its displaying now the mobile search. What I’m trying to do is to help you to find a solution. Your ask is for a custom work these are perform by developers, not support staff, but I ‘m trying to help with a little custom work that I’m able do do.

To remove completely the ajax from mobile search you need to replace the js from file wp-content/plugins/td-composer/mobile/js/tagdiv_theme.min.js with this code -> https://pastebin.com/LBJxbytw in this way the mobile theme will no longer call the td_ajax_mob.php unfortunately for amp I can not find a way to prevent the ajax to be use.

Thank you for your understanding!

Hi adamtri,

There is a very big difference from v8 to v10, I can say that is like a new theme.
1. If you are using standard post styles, then you need to know that these files were moved in tagDiv Standard Pack -> wp-content/plugins/td-standard-pack/Newspaper/parts/single also you need to use the child theme from the package v10 and make sure that you set the files as in our documentation -> https://forum.tagdiv.com/the-child-theme-support-tutorial/

2. In most cases this problem can be solved by regenerating the thumbs, this can be done using our guide from here -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

3. The header file need to be set in the child theme from package v10 and make sure that is set as in our guide from here -> https://forum.tagdiv.com/the-child-theme-support-tutorial/
Also if you use this file in child theme only for extra code between <head></head> tags, then you can set it here -> https://i.imgur.com/QxsXCCI.png

Thank you!

Hi,

IF you want we can investigate this problem, please make a full backup to your website and send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

Unfortunately I do not know other solution for removing these field, maybe only removing theme from WordPress code.

Thank you for your understanding!

Hi,

I understand that you are upset, but in this case there is something that blocks the theme to work properly, please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look to the settings and will try to fix this problem. Include a link to this topic in the email.

Thank you for your understanding!

Hi,

This error happens due to a lot of possible reasons. Check the useful guide from here -> https://www.hostinger.com/tutorials/fix-sorry-you-are-not-allowed-to-access-this-page-wordpress#gref
Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
You can manually activate the Newspaper theme from here: https://www.screencast.com/t/EL4k48Lq

If this is still not working go in Newspaper> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.

Let me know the results!

Hi,

Please replace the above css with this one:
#bbpress-forums > *, .bbpress .td-page-title a
{
color: #ffa301!important;
}
#bbpress-forums .bbp-topic-started-by a, #bbpress-forums .bbp-topic-started-in a , #bbpress-forums .bbp-forum-freshness a, #bbpress-forums .bbp-topic-freshness a, #bbpress-forums .bbp-forum-title, #bbpress-forums .bbp-topic-permalink
{
color: #fbf8f8!important;
}
.bbp-forum-content ul.sticky, .bbp-topics ul.sticky, .bbp-topics ul.super-sticky, .bbp-topics-front ul.super-sticky, #bbpress-forums .bbp-body .super-sticky, #bbpress-forums .bbp-body .sticky {
background-color: transparent!important;
background: transparent!important;
}

Hope this will work better.
Thank you!

Hi,

Unfortunately this is not indicate, if you want to have inline ad placement you can achieved it for standard post style using the ads from theme panel -> https://i.imgur.com/mpEZ9HV.png -> https://forum.tagdiv.com/article-ads/ or if you have single post template from tagDiv Cloud Library, you can edit it with tagDiv Composer, click on content -> https://i.imgur.com/DCnPKAO.png

If there is still a problem, please provide me a link to your website.

Let me know the results!

Hi,

I just checked again and for me is displaying correctly: chrome -> https://i.imgur.com/qbovb74.jpg Firefox -> https://i.imgur.com/ENve5US.jpg and on safari -> https://pulses-pro.lioncode.ro/how-nancy-reagan-gave-glamour-and-class-to-the-white-house-2/

Thank you!

Hi,

Unfortunately there is no option for this in our theme, but you can use the suggestion from this article -> https://www.wpbeginner.com/plugins/how-to-exclude-specific-pages-authors-and-more-from-wordpress-search/

Hope this will help you!
Thank you!

Hi,

Yes, you can set as many tags/codes/div/scripts you want in header and footer script code -> https://i.imgur.com/FrGYa0A.png

Thank you!

Hi twogoodsports,

I just checked the mobile theme and for me is working without problems.
Just make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!

Hi,

Please check what elements have you set to be convert in amp -> https://i.imgur.com/U4oYRJu.png check all of these that you want to have an amp version.
Also make sure that your posts/pages are visible by google an are indexed.
Enhance AMP content for Google Search

Thank you!

Hi,

This can be done using tagDiv Composer, in style tab you need to set the color overlay -> https://i.imgur.com/LK0RsjY.jpg

Thank you!

Hi,

As I can see the problems is that on the staging you no longer have the unique class, on this was set the background color -> https://i.imgur.com/43w6VOE.png
What can be done is to add the css to an existent class -> https://i.imgur.com/FyN6sZs.png
.tdn_block_newsletter_subscribe {
background-color: #222;
}
The css need to be set in theme panel> custom code> custom css.

Hope this will help you!
Thank you!

Hi,

If Home URL != Site URL Home URL not equal to Site URL” this will make problems for tagDiv Composer, this will not work correctly -> https://i.imgur.com/YlKdr2Y.png

Let me know the results!
Thank you!

Hi jvalin,

The extra shortcodes from classic editor that are set using custom code or extra plugins will apply only on the bcakend editor, the editor from tagDiv Composer will be keep clear, in this way it will prevent the problems that can appear.

Thank you for your understanding!