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Calin
tagDiv Staff

Hi,

So you want to have a header on homepage and a general one for the rest of your website, if is so then you can set the general header from theme panel -> https://i.imgur.com/4cM24pn.png and ho on your homepage and edit it with tagDiv Composer -> https://i.imgur.com/mKND4xq.jpg click on manager and choose the header you want or import a new one -> https://i.imgur.com/kks3A86.jpg you can do the same on all cloud template and the header will be apply for the posts/categories where you want to have a different header.

Thank you!

Calin
tagDiv Staff

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thanks

Calin
tagDiv Staff

Hi,

The number of products can be changed like this
https://docs.woocommerce.com/document/change-number-of-products-displayed-per-page/
Modify the number as needed – http://prntscr.com/nxu4po

For woocommerce fonts there aren’t many settings – http://prntscr.com/nxu5ep
Maybe it can be done with some CSS. Mention which fonts you would like to change and how.

I made a quick test with this plugin – https://wordpress.org/plugins/infinite-ajax-scrolling-for-woocommerce/
Free version seems to work with the product category pages, although it loads the products in a weird number, sometimes only one is loaded it seems
https://www.screencast.com/t/GZo3NgLxyd7e
I only changed the next selector in it’s default configuration, seems to work
http://prntscr.com/mn5i7b

Thanks

Calin
tagDiv Staff

Hi inmensus,

I just made a test and fr me is working -> https://i.imgur.com/jin4JN9.png -> https://i.imgur.com/NO0BwZc.png

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel and some more details about the problem you are facing.

Thank you for your understanding!

Calin
tagDiv Staff

Hi,

Please check the following topics from here
-> https://www.lifewire.com/503-service-unavailable-explained-2622940
-> http://www.wpbeginner.com/wp-tutorials/how-to-fix-503-service-unavailable-error-in-wordpress/

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Let me know the results!
Thank you!

Calin
tagDiv Staff

Hi MrShawnTierney2,

Make sure that all these social are set as in our guide from here -> https://forum.tagdiv.com/tagdiv-social-counter-tutorial/

If there is still a problem, please make a full backup to your website and send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thank you!

Calin
tagDiv Staff

Hi,

Usually this issue is related to a firewall or security module which blocks admin-ajax.php request.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also please make a test and make the update before you disable all non theme plugins, check the results.

Let me know the results!
Thank you!

Calin
tagDiv Staff

Hi,

In Newspaper v10.3.3 was add a better support for WPML plugin -> https://i.imgur.com/vAjt3aG.png now you can set the header, footer, category and single template on each language in them panel, for this you need to use the translate for cloud templates -> https://i.imgur.com/Y99kgbB.png in this way on each language you’ll have only the templates made for that language, for example https://i.imgur.com/UJbzFFp.png -> https://i.imgur.com/TWZLxQZ.png -> https://i.imgur.com/CjsSkAC.png
You can duplicate a cloud template like this -> https://i.imgur.com/BLYyLc4.png after that you can edit it with tagDiv Composer.

The second method is the classic one using the strings translate, this is more harder -> you need to use the this option -> https://i.imgur.com/59kl17v.png in order to use the string translate, for example for the header -> https://prnt.sc/rumozl and in WPML String -> https://prnt.sc/rumqn5 then you need to set the id of the header you want to be set for that language -> https://i.imgur.com/ghCu54I.png -> https://i.imgur.com/UAgVTC6.png -> https://prnt.sc/rumrbd

Hope this will help you!
Thank you!

Calin
tagDiv Staff

Hi kirby-axon,

For the moment I see that you do not have any posts, just page.
Also if you had before a demo installed or cloud template and this was set to full width then your website was set for full width (if was a demo, then the entire website and if was a cloud template the section that was apply).

Also you can check this similar topic about full width -> https://forum.tagdiv.com/topic/how-can-i-change-the-newspaper-theme-to-full-width/

If there is still a problem or this is not what you mean, please provide some more details and some screenshots.

Thank you!

Calin
tagDiv Staff

Hi,

If by “cancel” you mean remove the block then yes, you can do this by editing the page with tagDiv Composer and use the right click -> https://i.imgur.com/GKeGu08.png
If this is not what you mean, please provide some more details.

Thank you!

Calin
tagDiv Staff

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thank you!

Calin
tagDiv Staff

Hi,

I just cheeked your website and this is displaying now like this -> https://i.imgur.com/AsNnYNv.png
If there is still a problem, let us know!

Thank you!

Calin
tagDiv Staff

Hi,

If you have other problems, let us know!

Have a nice day!

Calin
tagDiv Staff

Hi,

In order to remove the lightbox on featured image, you’ll need to edit the single post template -> https://i.imgur.com/7jPYV0d.jpg click on featured image and make sure that this box for image lightbox is unchecked ->https://i.imgur.com/cuLOZqQ.png save the settings, clear the cache and check the results.

Thank you!

Calin
tagDiv Staff

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

When tagDiv Composer is not working ->https://forum.tagdiv.com/tagdiv-composer-not-working/

Let me know the results!
Thank you!

Calin
tagDiv Staff

Hi iamjaychong,

Please note that this option is available on in our theme and WordPress only for posts/articles and not for pages. You want to add this on pages that is way you do not have those fields.

Thank you for your understanding!

Calin
tagDiv Staff

Hi,

Is very good that you are using a staging site.
Please make a test and make the update before you disable all non theme plugins, please check the results.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel for the staging website where we can check these problems. Include a link to this topic in the email.

Thank you for your understanding!

Calin
tagDiv Staff

Hi,

We are sorry for the bad experience that you have with our theme.

1. Usually this problem is made by untested plugins or custom code inserted in theme, for me and many other users the search is working normal.

2. I’ll not say that our theme update do not have some bugs , but I thing that this problem is not only with our theme, this problem is general with all themes, there are many cases specific for each users and we can not recreate all of them, but we try our best every time.

3. Indeed this problem is when there are still some elements that are not using https on your website, you need to find these elements and replace them.

4. This is a quite strange problem and is on our list for investigation but for the moment we do not discovers something that can provide the problem, also for the moment this was discover to be use only if you have pagination on your website and google index it, but we’ll make some more investigation to find from where is coming this problem.

If there is still a problem and you want us to take a look to it to try to fix it, please make a full backup to your website and send us a email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thank you for your understanding!

Calin
tagDiv Staff

Hi ppbub,

Please provide me a link to your website to can inspect your header, in this way I will be able to provide a more specific advice.

Thank you for your understanding!

Calin
tagDiv Staff

Hi,

If I understand correctly you want to display all subcategories from category that you have set, “this can be achieve if you filter all categories or if you set individual the id of category and subcategory in ajax filter.

Thank you!

Calin
tagDiv Staff

Hi,

Please try this quick fix for the problem wit IE
html[class*='ie'] [class*='tdb_single_related'] .td-module-container {
display: block;
}
html[class*='ie'] [class*='tdb_single_related'] .td-image-container {
height: auto;
flex: initial;
}

The code need to be set in theme panel> custom code> custom css.

Hope this will help you!
Thank you!

Calin
tagDiv Staff

Hi,

Unfortunately our Newsletter plugin can be use only for Mailchimp, Mailer Lite or FeedBurner -> https://forum.tagdiv.com/the-newsletter-plugin/

Thank you for your understanding!

Calin
tagDiv Staff

Hi Vikramsinghrao,

Editing a footer template is like you are editing a page, you’ll use tagDiv Composer in same way.
Edit the homepage with tagDiv Composer and at the bottom of page drag a row like this -> https://i.imgur.com/ae3cnvF.png set on it the background color -> https://i.imgur.com/vJmiSxR.png and the divider -> https://i.imgur.com/ecLOOw6.png after that add the column text element -> https://i.imgur.com/LgR4uA5.pngin this set the copy right text -> https://i.imgur.com/EgTmM85.png also you can adjust the bottom margin -> https://i.imgur.com/szwTNC5.png

Hope this will help you!
Thank you!

Calin
tagDiv Staff

Hi,

Yes, this is a new tool added by google for page speed, unfortunately for this moment we do not have a guide for this, but you can try the suggestions from the articles:
Optimize Largest Contentful Paint
Largest Contentful Paint (LCP)

Hope this will help you!
Thank you!

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