Hi imagpt,

Where you want to apply the code, if you want to align Justified the post content this can be achieve using a single post template from tagDiv Cloud Library, edit it with tagDiv Composer click on single post content and set the extend direction “Lift & Right ” https://i.imgur.com/TRXJLvD.jpg
Or you an use a custom css ->
.tdb_single_content p, .tagdiv-type p{
text-align: justify;
}

Thank you!

Hi Renu Bakshi,

The auto amp ads will be display only on amp, but you can still set ad in mobile them and these will be display too -> https://i.imgur.com/kwgVh65.png (the ads will be display on amp because both are using the same template).
Usually google choose how many auto ads to display and this usually depends on the length of your posts.

Thank you!

Hi,

Usually this effect appear when you select “Drop menu items in More” on menu, for this you need to edit the homepage with tagDiv Composer click on left menu and uncheck the box for Drop menu items in More -> https://i.imgur.com/ROcqc6L.png this should fix the problem.

Let me know the results!
Thank you!

Hi Nagarig,

As you already know until now, we recommend to this this problem only with theme plugins, to make sure that the problem is from theme, until for us the search is working normal without problems, therefore the problems can be made by untested plugin, some extra code or changes in theme files or child theme.

If all these re checked and the problem still persist, please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We’ll investigate this situation and fix the problem.

Thank for your understanding!

Hi,

If you have other question or problems relate to our theme, let us know!

Have a nice day!

Hi Eirini Malliotaki,

Please note that cloud templates can not be set in child theme, these are from tagDiv Cloud library and are saved in database.
If the single post template is set as general -> https://i.imgur.com/x8yXjTk.png the the posts should look like this -> https://i.imgur.com/7wxjNKv.jpg if the post content is not appearing pelase check if you do not made some changes in single post template with tagDiv Composer, check if single post content is set -> https://i.imgur.com/QuHqcY8.jpg

Let me know the results!

Hi,

We just tested this on iPhone 10 (this is the oldest iPhone we have) and everything seems to be normal -> https://i.imgur.com/60RAyHK.png indeed seems to be some preload set on images/thumbs but these are displaying.
The preload can be from theme panel -> https://i.imgur.com/fTySS92.png or from some plugins.

Thank you!

Hi,

You can find the option in Theme panel>Theme fonts> Google Fonts Styles -> https://i.imgur.com/PetIPth.png usually this option is used when you are loading your own fonts.
This option is global for entire website (mobile theme too).
Here is a documentation for fonts -> https://forum.tagdiv.com/font-customization/

Thank you!

Hi VirologiaToday,

Unfortunately tagDiv Composer can be apply only on pages and cloud templates, is not working on custom post type.
Using custom post type, you need to make the templates using our guide from here -> https://forum.tagdiv.com/custom-post-type-support/

Thank you!

Hi,

As I can see note is set with h3 -> https://i.imgur.com/xxxVLrV.png if you want to replace the h3 with h1 you need to make the changes in Custom Post Type template -> https://forum.tagdiv.com/custom-post-type-support/ also the general function for get_title is set on this file -> wp-content/plugins/td-composer/legacy/common/wp_booster/td_module_single_base.php -> https://i.imgur.com/oqbXS3G.png

Thank you!

Hi,

Yes, that is a global setting and yes, the color can not be adjusted.
If you have other questions, let us know!

Have a nice day!

Hi,

You can set a gradient on header and footer only if you are using cloud templates from tagDiv Cloud Library, these can be edited using tagDiv Composer -> https://i.imgur.com/xX9LxJ3.jpg -> https://i.imgur.com/8VXGgoA.png

Hope this will help you!
Thank you!

Hi,

The weather widget has to be configured with an API key, then the location you desire
– https://www.screencast.com/t/NxKGkug9rDlA
This is a guide for it
– https://forum.tagdiv.com/weather-widget/

Hope this will help you!
Thank you!

Hi,

Please check our documentation for here:
How to install Revolution Slider v5-> https://forum.tagdiv.com/how-to-install-revolution-slider-v5/
Import Revolution Sliders on demos -> https://forum.tagdiv.com/import-revolution-sliders-on-demos/
Please note that Revolution Slider that we provide is a Bundled Plugins in our theme. No need to activate it, simply ignore the activation messages and you can use it for the sliders that our theme is providing -> https://forum.tagdiv.com/import-revolution-sliders-on-demos/. It is a bundled plugin, you can use it fully without the need of a activation key.
– https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins
If you want to have full access to this plugin, then you’ll need to buy a licence key for it, the licence key that you get to activate the theme is working only for our theme, you can not activate other theme or plugins with it.
Her you can get the documentation for this plugin -> https://revolution.themepunch.com/joomla/documentation/
Here you can check the full guide for Revolution slider -> https://www.wpexplorer.com/revolution-slider-review-guide/

Thank you for your understanding!

Hi,

Unfortunately the newsletter plugin can not be set in mobile theme plugin, this can be set only with tagDiv Composer on pages and cloud templates.
As a work around you can you can set the code for Mailchimp in mobile theme here -> https://i.imgur.com/Yx3sRPJ.png

Thank you for your understanding!

Hi,

I think that you have the live search option disable in newspaper > mobile theme -> https://i.imgur.com/49qRQUr.png this will display a standard search ( this will display the latest articles too until you insert and search for something).
If there is still a problem let me know!

Thank you for your understanding!

Hi,

Unfortunately we ca not say who this will work, but if you find the right setting then should work without problems, usually the problems appear when these plugins mix the cache from mobile theme with the one from desktop, but most of plugins has some settings to fix this, you just need to find them.
For example in our guide for WP Super Cache -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ -> https://i.imgur.com/0Ne8G9a.png -> https://i.imgur.com/ZWYyy99.png

Thank you for your understanding!

Hi,

If you are using the mobile theme plugin, then the code need to be set in the mobile functions.php the file path is wp-content/plugins/td-composer/mobile/functions.php

Hope this will help you!
Thank you !

Hi,

Please make sure that all theme plugins are enable in Newspaper > Plugins.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
If the problem persists, check the plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!!

Hi,

In order to remove the stycky from mobile you need to go in wp-content/plugins/td-composer/mobile/js/tagdiv_theme.min.js and search for tdAffix.init(“td-header-wrap”) this need to be comment like this -> https://i.imgur.com/EK2EIXq.png the the sticky from mobile theme will be remove, but I do not think that the problem is from there.

Hope this will help you!
Thank you!

Hi,

If you have a full backup to your website, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look a look to see what cause these problem when the theme is updated. Include a link to this topic in the email.

Thank you for your understanding!

Hi,

I noted this on our list for features, maybe our developers will implement it in the coming updates.

Thank you!

Hi theodim74,

If you are using a pro demo, the footer is a cloud template, then you’ll need to edit it from a page, for example, you can edit the homepage, click on edit with tagDiv Composer -> https://i.imgur.com/uweNRrc.jpg after that go down to the footer end edit it how you want (now you can customize the the whole web-page from fronted).

For the problem with infinite loading, please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also for the moment the sticky sidebar can be use only for first article in infinite loading.

If there are still some problems, please provide some more details with some screenshots and a link where I can check these problems.

Let me know the results!
Thank you!

Hi,

You can check more details about how to extend the support on the item key using this guide: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support. Also the theme sell on envato are products just like in my example, also this implementation is not made by us, we just apply it, this was implemented by envato -> https://themeforest.net/page/item_support_policy
-> https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support

Usually this issue is related to a firewall or security module which blocks admin-ajax.php request.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

That modules are from mega menu -> https://forum.tagdiv.com/mega-menu/ unfortunately for the moment there are not some many settings for this element, if you are using a cloud header from tagDiv Cloud Library, then you can edit the layout using tagDiv Composer.

The mobile layout can be adjusted by setting the mobile viewport -> https://i.imgur.com/wtl2CxM.png and just edit the elements you want -> https://i.imgur.com/loB7F89.png (this will be display a little different because the mobile device are usually using a smaller resolution).

Thank you!