Hi,

Pleas note that a free theme from wordpress do not has any functions and special layout, are very simple, this thing make them faster, usually these are only text and few images, a premium theme like Newspaper is build to make the website how you like.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also there was some new implementations in them plugins, that make the theme faster, please disable tagDiv plugins, delete theme and reinstall the plugins from Newspaper > welcome section (you can install them one by one from Newspaper > plugin).
The page speed of your website depends on how well your site is optimized, if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also you can check this similar topic for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/ -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/

Thank you for your understanding!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also there was some new implementations in them plugins, that make the theme faster, please disable tagDiv plugins, delete theme and reinstall the plugins from Newspaper > welcome section (you can install them one by one from Newspaper > plugin).
The page speed of your website depends on how well your site is optimized, if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also you can check this similar topic for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/ -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/

For the second problem, usually the theme is disable only when is a plugin conflict or some code that is not working with our theme.

As for support, for the moment we can provide it only here on this platform/forum and via email.

Let me know the results!
Thank you for your understanding!

Hi Godwana2020, you can use the option indicate by AliAhmadi on flex blocks, also you can use the general option from theme panel -> https://i.imgur.com/ERDI8j6.png

Hope this will help you!

Hi,

That option appear only if you are using the mobile theme plugin, if you are not using it, then you need to use a cloud header or a pro demo to can change the menu for mobile (this will be done using tagDiv Composer) -> https://imgur.com/zy5fzLK

Thank you!

Hi Mark Gilbert,

The above custom css will apply only on on row. If I understand correctly you have a an element hide on all devices ? then why to add an element if this is hide on all devices?

Thank you!

Hi,

I made a note to our developers about these “problems”.

1. I just checked this problem and for me is working -> https://i.imgur.com/rq61BHK.png please provide some more details about this problem.

2. Is look that you solved this problem -> https://i.imgur.com/WWbg0TL.jpg

If you have other questions, let us know!
Thank you!

Hi,

I just checked the above links and are still working.
In order to set an image or element on full width on homepage, you’ll need to edit it with tagDiv Composer like this -> https://i.imgur.com/i5IUJ9E.jpg add or select a row and stretch it after your needs -> https://i.imgur.com/WKYebPX.jpg -> https://i.imgur.com/TO1BZ3M.pnghttps://i.imgur.com/Yq8UCv3.jpg

Hope this will help you!

Hi,

Unfortunately our theme do not has any options for this, and you can achieve it using some plugins or with custom work, please note that these services are not covered by support team -> https://forum.tagdiv.com/support-policy-2/

Thank you for your understanding!

Hi,

You can use our guide for ads from here -> -> https://i.imgur.com/7DkQcvi.png -> https://forum.tagdiv.com/ads-adsense-overview/

The author image can be set only if you are using a single post template from tagDiv Cloud Library, this can be edited with tagDiv Composer and you can add the image -> https://i.imgur.com/dCAlmeA.png

Thank you!

Hi

Only if you are using tagDiv Composer and select an element, then you can use the search for the options on selected item/element -> https://i.imgur.com/o3NjmMf.png so there is still a problem with 404 error on image?

Thank you!

Hi,

I just inform our developers about this new implementation from Google, they will check it and find a way to improve the theme and solve the problem.

Thank you!

Hi,

Unfortunately this is the only help that I can provide for this custom integration, if you need other kind of custom code, you’ll need to access our custom services or try another way to integrate the external pages.

Thank you for your understanding!

Hi,

For that you’ll need to use a plugin for multi language -> https://www.wpbeginner.com/showcase/9-best-translation-plugins-for-wordpress-websites/

Thank you!

Hi,

I can take a look on the plugin if you provide it in a zip (you can use https://www.filedropper.com/ for this), but I do not know if I can fix it, but I will try to find a solution, please note that this is untested plugin and we do not have solutions for these plugins.

Thank you!

Hi,

Please install the theme via FTP -=> https://forum.tagdiv.com/newsmag-install-via-ftp/ also make sure that the theme requirements are set as in our guide from here – https://forum.tagdiv.com/newsmag-requirements-for-newsmag/

Let me know the results!
Thank you!

Hi,

Unfortunately that can be adjusted only with custom css, if you need help with this, let me know, also provide a link where I can check the elements you want to be closer.

Thank you!

Hi,

I just checked some posts and these has https -> https://i.imgur.com/bKAkIog.png -> https://i.imgur.com/3nqyOCP.png if there is still a problem, pelase checek the configuration for ssl, also you can use a plugin like -> Really Simple SSL -> https://wordpress.org/plugins/really-simple-ssl/

Thank you!

Hi,

If you want to have a bigger logo, you’ll need to change the header style, for this you can check our documentation for logo and for header style -> https://forum.tagdiv.com/newsmag-header-styles/

Thank you!

Hi,

Unfortunately there i no option for this, the only option is to choose the layout for modules -> https://i.imgur.com/mR3GPPM.png

Thank you!

Hi fohlenhautnah, this should work, you can test with our website from here -> https://demo.tagdiv.com/newsmag/ but please note that if the resolution of smartphone to landscape mode is big enough it can display the desktop version or iPad version. If there is still a problem, please provide me a link where I can inspect this problem.
Hi cginadmin, as I can see you do not have the option for login enable on your webiste.

Thank you!

Hi,

The logo size can be found in our documentation from here -> https://forum.tagdiv.com/newsmag-logo-favicon/ if this is not working good, make sure that make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Hi, If you have other questions, or problems, let us know!
Have a nice day!

Hi,

For that you’ll need to use only normal menu with sub-menu or page menus and not mega menus.

Thank you!

Hi,

The “latest articles” can be edit only from backend of page -> https://i.imgur.com/UalCPKJ.png this option is apply on pages that as set as page template the Page builder + latest articles + pagination, unfortunately this section do not has an option to be move from bottom of the page, sorry!

Thank you!

Hi,

Since when is this problem? before updating to v4.9.4 was this problem? also it can be affected by the current problem with covid 19.
Also this is possible to be something set wrong on Yoast seo, I just checked it and is working with Newsmag theme, please provide some more details about this problem.

Thank you for your understanding!