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Calin
tagDiv Staff

Hi,

In order to display the category tag on big grid 4 you need to activate it from theme panel -> https://i.imgur.com/MF8VlWo.png -> https://i.imgur.com/xJLyaLF.png -> https://i.imgur.com/vgIM95p.jpg

Hope this will help you!
Thank you!

Calin
tagDiv Staff

Hi,

According to Envato license terms a theme can be used for a single end product (website)
https://themeforest.net/licenses/standard
https://themeforest.net/licenses/terms/regular

Thank you!

Calin
tagDiv Staff

Hi,

I just check your website and I can not longer find that element, also most of the changes need to be bade using tagDiv Composer -> https://tagdiv.com/tagdiv-composer-page-builder-basics/ also if the green is the theme accent color set in them panel, you can change it from here -> https://i.imgur.com/1vxXyLx.png, will apply on all elements that do not have this option set individually with tagDiv Composer.

Thank you!

Calin
tagDiv Staff
ads - reply

Hi,

You are using cloud templates, the ads from theme panel will apply only on standard templates, you need to use tagDiv Composer and add box to set the ads on your website, here is a video tutorial -> https://www.youtube.com/watch?v=biTpVVlr8j8

Thank you!

Calin
tagDiv Staff

HI,

This is a strange situation, if you want I can take a look, for this I will need a link to a post/page where the ads are se.

Thank you!

Calin
tagDiv Staff

Hi,

Please check our documentation for ads -> https://i.imgur.com/WT0qNOK.png -> https://forum.tagdiv.com/ads-adsense-overview/ let me know what you want to implement and where and I will gladly help you!

Thank you!

Calin
tagDiv Staff

Hi,

On mobile theme the changes need to be make here -> https://i.imgur.com/mLdbsaj.png or desktop, you can use these options -> https://i.imgur.com/vxioFe8.png and if you are using cloud templates, then you need to edit theme with tagDiv Composer and set the fonts -> https://i.imgur.com/sFFqERm.jpg

Thank you!

Calin
tagDiv Staff

Hi,

Indeed our theme is not working well with EasyWP, sorry!
Also we recommend to follow the guide for theme requirements for each host you are using
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Than you for your understanding!

Calin
tagDiv Staff

Hi,

This is use for cloud templates from tagDiv Cloud Library, when you access it it will make request to our server.

Hope this will help you!
Thank you!

Calin
tagDiv Staff

Hi romeoblu26 I’ll replay in your topic.

Calin
tagDiv Staff

Hi,

Sorry, I understand your problem, but for my all are displaying in the same way, this is the weird situation -> https://i.imgur.com/xI93ewJ.jpg -> https://i.imgur.com/YKx8Chh.jpg -> https://i.imgur.com/UxZVBft.jpg -> https://i.imgur.com/6hGRoS0.jpg that is way I ask you to check the plugins.

If you want, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look to this situation. Include a link to this topic in the email.

Thanks

Calin
tagDiv Staff

Hi,

The sticky option will be apply only on first post if you are using the infinite loading, this can not be apply for the moment on all post that are loading from infinite loading option.

Than you!

Calin
tagDiv Staff

Hi,

On responsive version you can try this custom css
.page-nav a {
margin: 0 8px 8px 0;
padding: 12px 24px;
}
.page-nav a:last-child i:before, .page-nav a:first-child i:before {
font-size: 16px;
}

The code need to be set in theme panel>custom code> advance css > phones -> https://i.imgur.com/7Vt0sDy.png

Hope this will help you!

Calin
tagDiv Staff

Hi,

Please note that we try to answer to as meany topics we can (support hours (GMT+2) are from Monday to Friday: 8:00 AM – 17:00 PM), we start from the oldest to newest.
We’ll try to answer and fix all the problems you have as fast we can.
Also the only method of support that we offer is on this platform an via email.

Thank you for your understanding and sorry for the inconveninence!

Calin
tagDiv Staff

Hi,

For me a post share on Facebook is look like this when is open -> https://i.imgur.com/SVzys4G.png

Thank you!

Calin
tagDiv Staff

Hi,

I just checked your amp version and is working -> https://i.imgur.com/xWX5uUU.png -> https://www.screencast.com/t/QWJedVQsY6hf

Thank you!

Calin
tagDiv Staff

Hi,

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Let me know the results!
Thank you!

Calin
tagDiv Staff

Hi,

If you want you can hide the first column on mobile, in this way it will be display the second one, for this you need to edit the page with tagDiv Composer, select the column that you want to wide on mobile -> https://i.imgur.com/bp24ole.jpg and set the mobile view port and in css tab chose the option for display -> https://i.imgur.com/0k2THBK.png
Also you can invert these columns only with custom work, if you want, you can check our custom services from here -> https://tagdiv.com/web-development-services/

Thank you!

Calin
tagDiv Staff

Hi,

If you are using a cloud header, the changes will not apply, also only on standard header from theme panel -> https://i.imgur.com/RbeNk1E.png also if the changes are made on wp-content/plugins/td-composer/legacy/Newspaper/parts/header/td-login-modal.phpand you do not set it in a child theme, when you;l update the theme all the changes in theme files will be overwrite.

Thank you!

Calin
tagDiv Staff

Hi,

In order to make an anchor link, you need to set to a row an id, and set the link to that page plus the id like this ->
https://www.screencast.com/t/dzsIlRQFx
https://www.screencast.com/t/7yBu0LhdYDrO
So when the button is clicked it will link to that page and to that row ID.

Hope this is what you need!
Thanks

Calin
tagDiv Staff

Hi,

If you want, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel also we’ll need access to Google Search Console too to re-index one link. We will take a look. Include a link to this topic in the email.

Thanks

Calin
tagDiv Staff

Hi,

That is a single post template from tagDiv Cloud library you can edit it with tagDiv Composer click on elements and make the changes https://i.imgur.com/DnLiw0f.jpg -> https://i.imgur.com/cQRodz2.png

Thank you!

Calin
tagDiv Staff

Hi,

1. Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
For page speed and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

2. You can update the theme using our guide from here -> https://tagdiv.com/update-newspaper-theme/ you can use option B via FTP/cPanel

3. For seo we recommend to use Yoast SEO Plugin, this is tested and is working with our theme -> https://wordpress.org/plugins/wordpress-seo/

4. There is no limit for the posts that you can publish.
If this is not what you mean, please provide some more details.

5. As long these are well configure and the theme is working properly, you can keep them.

6. Yes, you can use wordfence, many users are using wordfence without problems. Some times we recommend to set it in learning mode.

Thank you!

Calin
tagDiv Staff

Hi,

Yes, if you are using youtube playlist or counter you need to set the youtube api key -> https://forum.tagdiv.com/youtube-api-key/

Have a nice day!

Calin
tagDiv Staff

Hi,

Please make a quick test, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

On my install is appearing only once -> https://i.imgur.com/DdfjIdW.png

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

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